Reviews (286)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to tailor payment methods to specific products, carts, and customer profiles, enhancing checkout experiences and customer satisfaction. It effectively addresses Shopify's payment method limitations, offering features like price hiding and minimum order requirements. The app is noted for its user-friendly interface, easy Shopify integration, and a supportive, responsive team that efficiently resolves issues.

June 5, 2023

Pretty simple app, easy to set up, quick support, we had some issues in the very beginning, but they were all solved in minutes.

3-wines.com
Slovenia
4 days using the app
Nextools replied June 5, 2023

Thank you for your kindly words, we are glad you liked the simplicity of HidePay 😊

September 24, 2023

The support was amazing and very specialized. They put the extra effort to solve my specific situation. They are very competent.

edelkrone
United States
3 days using the app
Nextools replied September 26, 2023

Thank you for your kind words and recommendation! 😊

October 9, 2023

Andrea has been incredibly helpful!

MINO
United States
2 days using the app
Nextools replied October 10, 2023

Thanks you for your kind words, we really appreciate your support 😊

May 16, 2023

team member of Nextools Andrea is really supportive and technical they spend time to understand your problem and Guide you correctly what you need exactly.
Nextools team really supportive and HidePay app work really as described

Digilog.pk
Pakistan
2 days using the app
Nextools replied May 16, 2023

Thank you for your review 😊

June 1, 2023

10 out of 10.
Great app and amazing support! Support is really nice and understanding. Recommend!!!!

PalmaPure
Czechia
1 day using the app
Nextools replied June 1, 2023

Thank you for your kindly words 😊

October 29, 2023

We have uninstalled the app in the shopify 'apps & channel' but unable to successfully do the same.

Kindly share the detailed steps or contact us back for the support.

The Bombay Skin Clinic
India
About 1 month using the app
Nextools replied October 30, 2023

Hi, we are really sorry if you had a bad experience using our app and we would provide you assistance in solving any kind of problems you encountered. We already sent you an email and we wait for you. Please let us know how can we help you to overcome this issue.

May 10, 2023

Who can i contact for support? Hiding custom payments by country does not seem to be working for us...

Invity
Singapore
28 days using the app
Nextools replied May 11, 2023

Hello! We apologize for any issues you're experiencing while configuring HidePay. We've sent you an email to assist you, and you can also get support through the in-app chat. Please let us know how we can help you 😊

August 31, 2023

Amazing service, Andrea Morone was helping me at 2:30 AM and it solved the issue in 5 minutes! highly recommended.

ESET Honduras
Honduras
About 22 hours using the app
Nextools replied September 2, 2023

Thanks you for your kind words, it's a pleasure help our customers 😊

June 29, 2023

A big thank you to their support team, who were very responsive in helping me with a minor problem.
Well-deserved score!

ABBOTE
France
About 21 hours using the app
Nextools replied June 29, 2023

Many thanks for your kind review 😊

August 10, 2023

So far 5 stars! Easy to install, quick chat support fixed the issue within minutes, no bugs or errors as of yet. Thank you!

SUPER73
United States
About 21 hours using the app
Nextools replied August 12, 2023

Thank you for the positive feedback 😊