Reviews (286)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to tailor payment methods to specific products, carts, and customer profiles, enhancing checkout experiences and customer satisfaction. It effectively addresses Shopify's payment method limitations, offering features like price hiding and minimum order requirements. The app is noted for its user-friendly interface, easy Shopify integration, and a supportive, responsive team that efficiently resolves issues.

October 27, 2023

Très bonne expérience avec le support

Krème
France
11 days using the app
Nextools replied October 28, 2023

merci beaucoup pour votre avis 😊

October 27, 2023

I had the pleasure of interacting with Andrea from the HidePay support team, and I must say that the level of assistance and ongoing support I received was truly exceptional. Andrea went above and beyond to address my concerns and provided a level of service that exceeded my expectations. Not only did they resolve my immediate issue, but they also followed up to ensure that everything was working smoothly and that I was completely satisfied. Their dedication and professionalism were truly commendable. I highly recommend HidePay's support team, especially Andrea, for their outstanding customer service. Thank you for making my experience with HidePay a positive and hassle-free one!

SimplyTek
Sri Lanka
10 days using the app
Nextools replied October 28, 2023

Thanks you for your kind words, it's a pleasure help our customers 😊

July 3, 2023

This app does what it says. Andrea from customer support helped me with a tricky problem. He was patient and the issue is now resolved. We are using this app for a b2b setup.

Voigt Hausgemachtes
Germany
10 days using the app
Nextools replied July 3, 2023

Many thanks for your kind review, our customers are the priority 😊

September 22, 2023

Schnelle Antworten auf dei Mails, sogar APP Anpassungen werden direkt umgesetzt. Netter Kontakt. Sehr kompetent.

BIO-Stefan Outdoor & Living
Austria
9 days using the app
Nextools replied September 23, 2023

Vielen Dank für Ihr positives Feedback 😊

May 5, 2023

Andrea was extremely helpful, quick and spent a lot of time helping. Thank you I will recommend this app

The Candle Brand
United Kingdom
8 days using the app
Nextools replied May 5, 2023

Thank you for your review, we really appreciate your feedback 😊

May 2, 2023

Great App. Very helpful support.
Unfortunately, it is not possible to hide payment methods in other markets. It turned out that this is a Shopify restriction and not solvable within the possibilities of Nextools. Not their fault.
Again, very prompt, friendly and helpful support! Thanks

YOHANN
Switzerland
8 days using the app
Nextools replied May 2, 2023

Thank you for the positive feedback! We're sorry that we couldn't provide a solution to hiding payment methods in other markets due to a Shopify restriction. We're glad to hear that our support team was prompt, friendly, and helpful 😊

July 31, 2023

I can finally customize the checkout as I please. We can now sort the paiement options and hide some paiement methods for orders less than X amount.
The support is available and has help me solve the problem I had really quickly. Thank you.

Diouda
France
5 days using the app
Nextools replied August 1, 2023

Thank you for the positive feedback 😊

December 13, 2023

Direkt geld wollen ohne es Testen zu können und einen Kostenlosen Plan gibt es auch nicht also ACHTUNG!!!! ACHTUNG!!!! ACHTUNG!!!!

Genkidama.de - Anime Onlin Shop
Germany
3 minutes using the app
Nextools replied December 14, 2023

Wir bedauern, dass Sie mit unserem Service unzufrieden sind. Wir bieten eine 7-tägige kostenlose Testversion sowie einen kostenlosen Plan für Entwicklungs- und Partner-Shops an. Wir hoffen aufrichtig, dass Sie Ihre Meinung ändern und würden uns freuen, Sie wieder bei uns begrüßen zu dürfen.

We apologize for your dissatisfaction with our service. We offer a 7-day free trial and a free plan for development and partner stores. We sincerely hope you reconsider and would be pleased to welcome you back.

March 28, 2023

The support team behind this app is truly exceptional, going above and beyond to ensure that customers are satisfied. I found this app incredibly easy to navigate and it works as expected. Without a doubt, a 5-star experience.

Marmellata Brand
Italy
4 days using the app
Nextools replied March 28, 2023

Thanks for the kind words! We take pride in providing exceptional support and delivering an app that's easy to use. We appreciate your 5-star review 😊

June 5, 2023

Pretty simple app, easy to set up, quick support, we had some issues in the very beginning, but they were all solved in minutes.

3-wines.com
Slovenia
4 days using the app
Nextools replied June 5, 2023

Thank you for your kindly words, we are glad you liked the simplicity of HidePay 😊