Reviews (284)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to tailor payment methods to specific products, carts, and customer profiles, enhancing checkout experiences and customer satisfaction. It effectively addresses Shopify's payment method limitations, offering features like price hiding and minimum order requirements. The app is noted for its user-friendly interface, easy Shopify integration, and a supportive, responsive team that efficiently resolves issues.

June 20, 2024

I had one issue with reordering my payment methods and they helped me immediately.

St.Even Colombia
Colombia
About 19 hours using the app
Nextools replied June 21, 2024

Thanks you very much for your review 😊

September 17, 2024

Servizio clienti veloce e disponibile - ha capito il problema e mi ha aiutato a risolverlo velocemente. Consigliamo a chi vuole personalizzare i payment methods nel proprio checkout.

Babybliss
Italy
7 days using the app
Nextools replied September 18, 2024

Grazie mille per la recensione positiva 😊

April 13, 2024

The CS team provided timely and politely customer service even though problem is not resolved re: some restriction posted by Shopify. I would still recommend this apps and hopefully what I invested (I paid for annual plan) would cover those transaction fees that the business would have to pay without the help of this apps.

Free Little Bees
Hong Kong SAR
6 days using the app
Nextools replied April 15, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

March 27, 2024

Broke my checkout and lost money due to it. Support was helpful to fix it in the beginning, but stopped responding for a week now.

I had to pause all rules and there still is no fix to this date.

Zentana
Netherlands
8 months using the app
Nextools replied March 29, 2024

We are really sorry if something went wrong with HidePay. I just sent you an email to provide you support in getting HidePay working 😊

November 23, 2023

Works exactly as I need. Really simple solution, set up within 5 minutes and works perfectly. Support is lightning fast when needed also.

Olaben Nutrition
Singapore
5 months using the app
Nextools replied November 24, 2023

Thanks you for your supporting review 😊

February 7, 2024

Hello; The app did a perfect job. We are able to offer Net terms only to customers who have an active account with us. This is a very important app for any B2B business. The support is excellent.

Super-Dry (01)
Canada
4 months using the app
Nextools replied February 8, 2024

Thanks you very much for your positive review, it's a pleasure help our customers 😊

March 5, 2024

Massive thanks to Fabio, great service. Also, the app works great and the interface is very slick and integrates very well with Shopify UI. Love it.

Thank you.

The Designer Rooms
United Kingdom
9 months using the app
Nextools replied March 7, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

May 28, 2024

HidePay is an awesome app with excellent customer support.
The feature for hiding and sorting payment methods in different markets is fantastic and very user-friendly.

It works perfect in combination with volume discount from Nextools!!

Absolutely recommended!!!!!

NOUVEAU LASHES | BIO Sculpture Shop by UNEW Schweiz
Switzerland
About 16 hours using the app
Nextools replied May 29, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

September 23, 2024

No abre la app, queda en blanco. No se puede configurar nada.

Pantsforlove
Colombia
3 days using the app
Nextools replied September 25, 2024

Hi, we are very sorry you experienced this issue. Most of the time the problem is related to the fact you have installed an anti-spam into your browser or you are using a VPN. Please get in contact with our support at support@nextools.tech and we will assist you in solving this problem 😊
We really hope you want to give HidePay another chance.

April 16, 2024

App works great and I just got a great experience with the support!

PANGAIA
United Kingdom
7 months using the app
Nextools replied April 17, 2024

Thanks you for your review 😊