Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this platform for its seamless integration with Shopify and WooCommerce, user-friendly interface, and efficient shipping tools. They appreciate the wide range of quality products, customizable packaging, and reliable supplier network. The platform's automation tools and responsive customer support are also praised. Merchants value the competitive, transparent pricing with no monthly fees, high product quality, and reduced returns. The platform's exceptional logistics speed in order processing, packaging, and shipping is also commended.

November 16, 2021

Great app and great support from the team. My agent is always responsive and on top of things! 10/10

OK Brands.
United States
About 1 year using the app
etailerhub replied August 19, 2022

Hello OK Brands, thanks for spending your valuable time to leave us the review! We really appreciate that.
It's always encouraging to get positive feedback from clients.

Thank you again for your recognition and trust!
We will try our best to bring you high-standard services as usual.
Best wishes!

October 20, 2023

This App is a simple and easy way to Connect Products Form HyperSKU to your store. I recommend this App!

FemmeFinesse
Germany
About 1 month using the app
October 6, 2023

Very easy and good customer service

Elegant Essentials
Australia
3 months using the app
May 30, 2022

We work with hyperSKU for over 1 year and specifically with Helen. the service is amazing like 24/7 support this company never sleeps. they help us source exactly what we want as soon as possible and send it very fast. in fulfillment companies hyperSKU in number 1 there no competitors

you&me
Israel
About 1 year using the app
etailerhub replied August 18, 2022

Hello You&me, thank you very much for rating us! We are so glad whenever we hear feedback from our clients, the precious time you spend writing the review makes it more valuable and inspiring!
The team will continuously offer helpful info to grow your dropshipping business!
Mazel tov!!

November 12, 2023

HyperSKU is just wonderful, We've worked with Hilary for 2 weeks now and the process is very smooth. From sourcing to fulfilling, they do everything!

Sparkle Spree Shop
Canada
6 days using the app
etailerhub replied March 8, 2024

Hi Sparkle Spree Shop,

Thank you for the wonderful review! We're happy to hear that your experience with HyperSKU has been smooth and efficient. We pride ourselves on providing a comprehensive solution from sourcing to fulfillment, taking the burden off your shoulders.

We appreciate you taking the time to share your feedback. Should you have any questions or require further assistance, please don't hesitate to reach out. We look forward to continuing to be your trusted partner.

Sincerely,

HyperSKU Team

May 3, 2023

Awesome. Great prices with high quality products, have never had an issue. Also I highly recommend Bonny, she is very helpful and responds quickly!

Hillav
United States
12 months using the app
etailerhub replied May 5, 2023

Hi Hillav,
Thank you for your kind words! We strive to provide the best quality products and customer service possible. We will be sure to pass along your positive feedback to Bonnie and our team.
Let us know if there's anything else we can assist you with.
Happy Dropshipping!
- Victoria from HyperSKU

July 19, 2023

HIGHLY RECOMMENDED !

We have been working with Jayden and Aurora for quite some time now and i gotta say that it has been fantastic, response time is super fast, reliable and efficient.
The guys are taking full responsibility and proudly leading their service to a high standard of co operation.

Again, Highly recommended.

Roogz
United Kingdom
9 months using the app
September 28, 2023

Very responsive, fast shipping, reasonable prices and high quality products. Like many others I used CJ dropshipping prior however Hypersku is far superior, special thanks to my agent "Jarvin S" for his help.

Lumos
Australia
3 months using the app
Edited August 28, 2020

PURE SCAM - READ

If you expect that they have a fair return policy for any defective item that you purchase from them, you are very WRONG. They only offer 5 days! to request a refund after the delivery day. And even worse, after you make the refund request, they only give you 2 days in order you provide evidence (a picture) of the defective item.

Good luck contacting your client and asking him/her for a picture of the defective product in just 2 days. 90% of the clients will contact you about a defective item after this ABUSIVE deadline. Imagine that you cannot claim a legit refund for a defective $35 product just because your client did not contact you in 5 days. What a joke.

-- Read their return policy! --

How to Request Refund or Reshipment
Sellers must send the refund or reshipment request within 5 days of the order marked as delivered according to tracking code.

HyperSKU will check your request and will issue refund or arrange reshipment, if the proofs are valid. During the process, HyperSKU might ask for more information and seller should provide it within two business days.

Gadbe™
United Kingdom
10 months using the app
etailerhub replied August 31, 2020

Hi Gadbe, I'm sorry to hear what you've experienced with refund/reshipment. We suggest you set up a reasonable customer service policy with customers so to avoid abuse. If your customer could provide valid proof within 5 days, or even within 7 days (count in the 2 extra days after we heard from you the first time), we are happy to offer you return or reshipment. Wish you best of success!-Annabel from HyperSKU

August 16, 2023

HyperSKU has transformed the way I do dropshipping! Their platform is intuitive, and the product range is extensive. But what truly sets them apart is the incredible support from their team. A special shout-out to Jarvan – he’s been my go-to agent, always on the ball, ensuring everything runs smoothly. Highly recommend!

Ivora
United Kingdom
7 months using the app