Reviews (238)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for significantly boosting website load times, enhancing SEO rankings, and increasing organic traffic. It features a user-friendly interface, image compression, code minification, and browser caching. Detailed performance reports and a preview changes feature add to its appeal. Despite concerns about cost, the value is recognized, especially compared to hiring developers. Responsive customer support and effectiveness across multiple storefronts are also noted.

June 7, 2019

Instant improvement, great support.. We'll see how we get on going forward. On our site www.annalise.co.uk

Annalise Jewellery
United Kingdom
About 2 hours using the app
April 23, 2021

DO NOT USE THIS APP. I installed this app on my site, checked my speed scores. It helped a little bit but THANK GOD this morning I received a call from a potential customer saying my "Buy it Now" button was broke. Luckily I have a really good developer that installed a premium theme and fixed it. It was traced back to this app. I'm spending $500 a day in ads and luckily I uninstalled this app ...

ATRONICS
United States
1 day using the app
Rvere replied April 23, 2021

Sorry to hear about your experience! The Remove Theme Changes button should have removed all of our code from your store. We work to make the app as safe as possible while ...

June 23, 2021

It wreaked havoc in our store. The "optimization" process reset the images so we lost a third of our products in the Google Shopping feed which ended up causing problems with all our Ad campaigns. Of course, they are blaming Shopify for this issue but coincidentally, it only happened after installing this app. If that wasn't enough, while the app was installed, several customers complained that ...

Tropical Fruit Box
United States
1 day using the app
Rvere replied June 23, 2021

To clarify this issue, Shopify's Google Shopping feed app updated automatically when the store's images were compressed. That sync exposed a pre-existing error that ...

Edited November 25, 2019

Via Googles PageSpeed Insightes, my page score started off at 27. This is low. This is why I was looking for something to help speed up my page. The first time I ran it my score dropped to 23. I ran it again thinking I did something wrong. When I retested my score dropped to 17. I'm not sure how it can do the opposite of what it was supposed to do.

Its Bean Called Java
United States
About 21 hours using the app
Rvere replied December 12, 2019

Sorry to hear about that! Hyperspeed focuses on improving your site's actual speed instead of the PageSpeed score. The score is more of a checklist for developers to consider ...

November 13, 2019

Just tested out this app - incredibly quick to install and what it promises to deliver is spot on. For us however, our store is already very lean so the improvements that we did see were quite minor, however for the uninitiated with shopify/coding this looks to be an app.

West Brothers
Australia
20 minutes using the app
April 16, 2019

I would give 0 stars if I could. This app quite literally broke my website. Customers on my store wouldn't be able to check-out which really affected my sales.

We are lucky we caught onto it quickly, because if we didn't that's thousands of dollars down the drain because of a poorly built application.

Would give 0 stars if I could. I'm extremely lucky I take daily backups, if I didn't I would ...

Super Cheap Fabrics
Australia
About 3 hours using the app
Rvere replied April 19, 2019

Hey there, thanks for your feedback! I'm so sorry you had this experience.

We've looked into it and our server was backed up on launch day which caused the revert changes ...

July 7, 2022

I strongly do not recommend this app. All the images from the product collection disappeared and when I uninstalled their code, not a single image came back...

NAUTIKA
United States
About 2 hours using the app
Rvere replied July 8, 2022

Sorry to hear about the experience you've had! We've investigated and it looks like Hyperspeed was uninstalled during the code removal process. After clicking Remove Theme ...

February 19, 2020

DO NOT INSTALL... Made my website look like complete shit and slowed desktop speed by 30 points and Mobile Speed by 17 points... Thanks my website is now fucked

Commando Designs
United States
About 1 hour using the app
Rvere replied February 19, 2020

Hey there, sorry to hear about that! We have a preview system in place so that you can check your store over for any issues before publishing. No changes are made to your ...