Reviews (235)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly improving website load times, enhancing SEO, and increasing organic traffic. They appreciate its user-friendly interface and features like image compression, code minification, and browser caching. The detailed performance reports and responsive customer support are also praised. Additionally, faster page loads have led to better conversion rates, making it a cost-effective solution. The preview feature for testing changes before going live is another highlighted benefit.

November 13, 2020

I wish I had found Hyperspeed sooner! I've been to other 'speed experts' who told me I would need to remove apps to further improve speed. These were important apps I need, like Chat, Klaviyo, Facebook Pixel? No way... I was bummed until I learned of Hyperspeed in a random internet post while researching Shopify optimization. My site did not start out raw, it had already been run through by a respected speed expert. Images were already compressed, the low hanging fruit had been picked. I was not expecting anything remotely impressive. Well, I was WRONG. I would give this app 10 stars if I could. It cut my loading time by more than HALF and I did not have to remove ANY apps to get there. GtMetrix score and even Google page speed are now MUCH higher. I can already see my conversion rates on the climb. I expect SERP improvement as well, my site was embarrassingly slooooooow. The app is very intuitive. I installed it in the evening and there were some issues that needed to be ironed out. It's very safe because all changes live in a review that can be tested before publishing. At no point did I feel I was putting my site at risk during the process. Alex from hyperspeed was quick to respond to my questions and was able to get things working perfectly. This took a few back and forth reviews/edits but he stayed with me until after MIDNIGHT. Some of the best support I've received as a certified app/extension junky and I've been at this for nearly a decade. This app is a total no brainer and will more than pay for itself month after month. OUTSTANDING!

ShootingTargets7
United States
About 23 hours using the app
October 23, 2021

Terrific! I had a slight problem with the app when it first installed, in the theme preview (it does not publish automatically), a couple of my pages did not load correctly. I reached out to the theme who fixed it within a couple hours, and my store is now lightning fast! Would highly recommend.

Audacia Home
United States
About 14 hours using the app
January 26, 2021

Early days, but the performance gains are looking very promising. Support has been exceptional, and the app itself makes what seems like a pretty daunting set of tasks to undertake very straightforward, with excellent options to pick and choose exactly which optimisations are right for your site.

Coffee-Direct.co.uk
United Kingdom
About 8 hours using the app
April 25, 2021

Installed the app, support was on it, when an issue arrived. There is a fail safe test prior to publishing, which I really like.

PEAKPTT - Push To Talk Over Cellular
United States
About 4 hours using the app
Edited May 28, 2020

Did not use the app a lot, but I can say that the support was fast and comprehensive. For that, I give you a 4 stars. Cheers

Red Alternative
Canada
5 days using the app
August 12, 2019

Not a good app. This app never improved my page speed. I am getting the same score before and after installing this app.

Shopender
India
2 days using the app
December 11, 2022

It does not fulfill all of its promises. I'm still fighting with Java scripts and Contentful Paint. I think this problem should be fixed by Google, but they won't.

Saul's Cart
Finland
2 days using the app
June 7, 2019

Instant improvement, great support.. We'll see how we get on going forward. On our site www.annalise.co.uk

Annalise Jewellery
United Kingdom
About 2 hours using the app
April 23, 2021

DO NOT USE THIS APP. I installed this app on my site, checked my speed scores. It helped a little bit but THANK GOD this morning I received a call from a potential customer saying my "Buy it Now" button was broke. Luckily I have a really good developer that installed a premium theme and fixed it. It was traced back to this app. I'm spending $500 a day in ads and luckily I uninstalled this app late last night and so only wasted about $100 in ad spend,

ATRONICS
United States
1 day using the app
Rvere replied April 23, 2021

Sorry to hear about your experience! The Remove Theme Changes button should have removed all of our code from your store. We work to make the app as safe as possible while speeding up your store. We'll be investigating thoroughly into how this could have happened.

In the meantime, we'd love to make a working optimized preview for you, I've gotten in touch directly!

Thanks,
Alex

June 23, 2021

It wreaked havoc in our store. The "optimization" process reset the images so we lost a third of our products in the Google Shopping feed which ended up causing problems with all our Ad campaigns. Of course, they are blaming Shopify for this issue but coincidentally, it only happened after installing this app. If that wasn't enough, while the app was installed, several customers complained that the site was down and it ended up costing us thousands of dollars in sales. We are still dealing with the consequences.
Needless to say, try this at your own peril.

Tropical Fruit Box
United States
1 day using the app
Rvere replied June 23, 2021

To clarify this issue, Shopify's Google Shopping feed app updated automatically when the store's images were compressed. That sync exposed a pre-existing error that Hyperspeed didn't cause.

Regardless, I understand how frustrating something like this can be, I'm sorry to hear about your experience.

Safety is our highest priority. Our preview system is built so that no changes are made to your code until you approve. Testing the preview thoroughly before publishing is highly recommended.

It looks like our automatic code removal tool successfully removed our optimizations from your store, so you should be all set there!