Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly improving page loading speed, especially for image-heavy stores. It's praised for its user-friendly interface, automatic optimization features, and error-checking preview system. Many appreciate the responsive support team and the app's ability to boost Google PageSpeed and GTMetrix scores. Some merchants have reported increased conversion rates after using it.

April 25, 2021

Installed the app, support was on it, when an issue arrived. There is a fail safe test prior to publishing, which I really like.

PEAKPTT - Push To Talk Over Cellular
United States
About 4 hours using the app
September 29, 2022

I was on the fence about this app for a minute. After the first theme changes were published, some of the images on my collections pages disappeared and our PageSpeed barely moved at all. But after reaching out to a lot of my concerns. We figured out that since my theme already had LazyLoad, implemented it twice was causing the image glitch. We turned it off in the app and that brought our images back. Orlando did some more digging around a found a few ways to increase our PageSpeed score (currently at 44 up from 22). We're still working on it, but I'm much more comfortable keeping the app in place knowing I have competent tech team behind the curtain.

VIP Luxury Hair Care
United States
5 days using the app
August 12, 2019

Not a good app. This app never improved my page speed. I am getting the same score before and after installing this app.

Shopender
India
2 days using the app
December 11, 2022

It does not fulfill all of its promises. I'm still fighting with Java scripts and Contentful Paint. I think this problem should be fixed by Google, but they won't.

Saul's Cart
Finland
2 days using the app
June 7, 2019

Instant improvement, great support.. We'll see how we get on going forward. On our site www.annalise.co.uk

Annalise Jewellery
United Kingdom
About 2 hours using the app
April 23, 2021

DO NOT USE THIS APP. I installed this app on my site, checked my speed scores. It helped a little bit but THANK GOD this morning I received a call from a potential customer saying my "Buy it Now" button was broke. Luckily I have a really good developer that installed a premium theme and fixed it. It was traced back to this app. I'm spending $500 a day in ads and luckily I uninstalled this app late last night and so only wasted about $100 in ad spend,

ATRONICS
United States
1 day using the app
Rvere replied April 23, 2021

Sorry to hear about your experience! The Remove Theme Changes button should have removed all of our code from your store. We work to make the app as safe as possible while speeding up your store. We'll be investigating thoroughly into how this could have happened.

In the meantime, we'd love to make a working optimized preview for you, I've gotten in touch directly!

Thanks,
Alex

June 23, 2021

It wreaked havoc in our store. The "optimization" process reset the images so we lost a third of our products in the Google Shopping feed which ended up causing problems with all our Ad campaigns. Of course, they are blaming Shopify for this issue but coincidentally, it only happened after installing this app. If that wasn't enough, while the app was installed, several customers complained that the site was down and it ended up costing us thousands of dollars in sales. We are still dealing with the consequences.
Needless to say, try this at your own peril.

Tropical Fruit Box
United States
1 day using the app
Rvere replied June 23, 2021

To clarify this issue, Shopify's Google Shopping feed app updated automatically when the store's images were compressed. That sync exposed a pre-existing error that Hyperspeed didn't cause.

Regardless, I understand how frustrating something like this can be, I'm sorry to hear about your experience.

Safety is our highest priority. Our preview system is built so that no changes are made to your code until you approve. Testing the preview thoroughly before publishing is highly recommended.

It looks like our automatic code removal tool successfully removed our optimizations from your store, so you should be all set there!

Edited November 25, 2019

Via Googles PageSpeed Insightes, my page score started off at 27. This is low. This is why I was looking for something to help speed up my page. The first time I ran it my score dropped to 23. I ran it again thinking I did something wrong. When I retested my score dropped to 17. I'm not sure how it can do the opposite of what it was supposed to do.

Its Bean Called Java
United States
About 21 hours using the app
Rvere replied December 12, 2019

Sorry to hear about that! Hyperspeed focuses on improving your site's actual speed instead of the PageSpeed score. The score is more of a checklist for developers to consider, and doesn't correlate with real speed or impact SEO rankings.

Also, considering multiple audits is important since individual ones can be extremely variable. Tests on the same site with no changes can result in very different scores.

I'd love to make sure your store is as fast as it can be. Just let me know if you'd like to give Hyperspeed another try and I can help with that.

November 13, 2019

Just tested out this app - incredibly quick to install and what it promises to deliver is spot on. For us however, our store is already very lean so the improvements that we did see were quite minor, however for the uninitiated with shopify/coding this looks to be an app.

West Brothers
Australia
20 minutes using the app
April 16, 2019

I would give 0 stars if I could. This app quite literally broke my website. Customers on my store wouldn't be able to check-out which really affected my sales.

We are lucky we caught onto it quickly, because if we didn't that's thousands of dollars down the drain because of a poorly built application.

Would give 0 stars if I could. I'm extremely lucky I take daily backups, if I didn't I would be totally screwed as THE REVERT CHANGES OPTION that the APP PROVIDES didn't even rectify the problem that IT caused.

Super Cheap Fabrics
Australia
About 3 hours using the app
Rvere replied April 19, 2019

Hey there, thanks for your feedback! I'm so sorry you had this experience.

We've looked into it and our server was backed up on launch day which caused the revert changes feature to lag. We've beefed up our server and added an extra emergency backup so this doesn't happen again!

We also looked into making our theme preview system clearer. Our intention was for the preview to allow you to test out your site to make sure nothing was broken before anything gets seen by a customer. It looks like we did a poor job in making that clear in the interface. We're working on additional checklists now to make the process of checking easier.

Again, I'm so sorry you had this experience. I'd love to make it right. I've already emailed you, but if you get in touch at alex@rvere.com, I'll make sure your shop reaches the best speeds possible.