Reviews (235)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly improving website load times, enhancing SEO, and increasing organic traffic. They appreciate its user-friendly interface and features like image compression, code minification, and browser caching. The detailed performance reports and responsive customer support are also praised. Additionally, faster page loads have led to better conversion rates, making it a cost-effective solution. The preview feature for testing changes before going live is another highlighted benefit.

April 3, 2020

This is truly an advanced speed optimizer, the customer support exceeded my expectations, I highly recommend it.

Gioqo
Netherlands
About 2 years using the app
Edited December 15, 2021

I used this app to help reduce my page load speed. Here are the results after 2 minutes of setup:
Average Site Speed (Speed Index) -37.2%
Average Google PageSpeed Score +52.3%
Total Blocking Time -46.2%
Entire Page is Completely Usable (Time to Interactive) -37.8%
Render Blocking Resources -35.7%
Largest Content Has Loaded (Largest Contentful Paint) -34.8%
Average Page Size (Total Byte Weight) -27.9% Again, after 2 minutes of setup!! And everything looks fine! One page I had wasn't previewing properly; and the support team addressed it in a few hours. All I had to do was a final preview check and publish.

Plntd.ae
United Arab Emirates
About 2 years using the app
June 29, 2022

Super speedy service and above and beyond assistance in increasing our website speed. Very easy to use app

Solenco South Africa
South Africa
Almost 2 years using the app
July 16, 2020

Superb application, incredibly well-realized. This goes miles towards solving one of the biggest problems Shopify store owners face with their stores: slow loading times.

It does exactly as promised, it radically improved our scores on GTMetrix and Google Page Speed Insights the second we deployed it. Strongly recommended.

Whitaker Brothers
United States
Almost 2 years using the app
August 11, 2020

Great app and excellent support. Thanks. Really appreciate Alex the developer going above and beyond.

Curvy
Australia
Almost 2 years using the app
April 16, 2019

All the stuff you need to speed up your store in one package. Extremely easy to set up and maintain. Support is more than helpful, they're constantly maintaining your code and even sending you occasional tips! A must-have!

Context USA
United States
Almost 2 years using the app
March 7, 2023

Great support team that responds quickly! They helped me increase my page speed by 48% and the metrics look great when I run them through PageSpeed.

Jolynn Lashes
United States
Almost 2 years using the app
September 29, 2022

I was on the fence about this app for a minute. After the first theme changes were published, some of the images on my collections pages disappeared and our PageSpeed barely moved at all. But after reaching out to a lot of my concerns. We figured out that since my theme already had LazyLoad, implemented it twice was causing the image glitch. We turned it off in the app and that brought our images back. Orlando did some more digging around a found a few ways to increase our PageSpeed score (currently at 44 up from 22). We're still working on it, but I'm much more comfortable keeping the app in place knowing I have competent tech team behind the curtain.

VIP Luxury Hair Care
United States
Almost 2 years using the app
October 22, 2022

This app is amazing! After installing Hyperspeed, our site speed increased dramatically! Our desktop speed went from 43 to 97! Our mobile speed increased from 19 to 49 and we are thrilled! We did have a few minor issues with a pop-up for our newsletter causing freezing on mobile. But after an email to support, the issue was resolved quickly... very quickly! Support is amazing as well! Alex even diagnosed another problem that was present before we added his app, and offered a solution for us! That just blew my mind!! That level of customer support is so rare nowadays... I am super happy with this app!! Now, Mellow Mammals (mellowmammals.com) is starting to get more eyeballs! Check out our site if you want to see an example of a site happily using this app!

Mellow Mammals
United States
Over 1 year using the app
May 22, 2024

I came to them with a problem with the Cumulative Layout Shift and left them with a problem with the speed optimization. My website speed is now 50 on mobile and 58 on desktop. When I came to them my website speed was 94 on mobile and 99 on desktop. I was lucky that I made a duplicate theme. I do not recommend this company to anyone !!!

Scandinavian Goods
Finland
4 days using the app
Rvere replied May 23, 2024

Sorry for the confusion! To clarify, the PageSpeed score was so high because someone had added code to trick PageSpeed into reporting that the site is faster than it is. The code was deliberately hidden so it's hard to find, but it checks if PageSpeed is looking at the store and won't load some of the website if it is.

Unfortunately, fooling PageSpeed like this doesn't help with SEO or conversions. Only actual load times matter for search rankings and sales. This code makes the site slower as it uses outdated JavaScript that blocks the page load.

This technique is called cloaking and can result in penalties from Google. Shopify also warns against these practices in their article here - https://performance.shopify.com/blogs/blog/don-t-get-scammed-by-fake-performance-experts-and-apps

We cleaned up this deceptive code from the theme in order to actually speed up the store and to ensure Google does not penalize it. While this meant that the PageSpeed audit scores dropped, this is because the real speed was being shown, and not the fake score.

Please let us know if you decide to reinstall the app and we'd be happy to optimize it again!