Reviews (571)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, noting significant increases in average order values and reductions in cart abandonment. The app's customizable features, such as pop-up carts and dynamic discount bars, are praised for enhancing the shopping experience. Merchants also appreciate the user-friendly interface and seamless integration, which contribute to the app's reliability. The support team is frequently commended for their quick and efficient service, often providing personalized assistance that enhances user satisfaction.

August 1, 2023

This app is simply amazing, the customer service is TOP NOTCH, I was using monster cart upsell and they werre taking FOREVER to fix my issue which made me loose a lot of money. With icart I have hopped on a call with mahoj and he was simply amazing, very patient andd was helping me promptly with everything i needed! I had an issue because i was using wide bundle, but they fixedd it in less than 24 hrs!! Where as other apps take 7 days... Really good, highly recommended

My Vital Flows
Spain
7 months using the app
Identixweb Limited replied August 2, 2023

Wow, 😍 thank you so much for this amazing review! 😊🥰 We're thrilled to hear that you love our app and our customer service. 🙌🏻
➝ We're sorry to hear that you had an issue with another app, but we're glad that we could fix it for you quickly and efficiently. 😊
➝ Manoj is indeed a great member of our team and he was happy to assist you with everything you needed. 😀😁
➝ We're honored to have you as our customer and we hope you continue to enjoy using our app and see great results. 😊🙇🏼‍♂️
Please feel free to reach out to us anytime if you have any questions or suggestions. Thanks again for your trust and support!

April 12, 2021

Not only does iCart increase my average order value substantially, but when I discovered a broken interaction between a popular page building app and iCart, support reached out to that page builder quickly and with specific details of the issue, and solved it over the weekend so my website didn't miss a beat.

Sanitize Without Waste
United States
7 months using the app
Identixweb Limited replied April 14, 2021

Thank you so much for your valuable feedback for the app and service! It's our pleasure to help you with your queries and concern.

June 1, 2022

Grate app! you can customize the cart by your self, easy and high quality designed. And kindly supportive.

WE Are Wild Lingerie
Japan
7 months using the app
Identixweb Limited replied June 2, 2022

Thank you so much for your review!!!!🥰😍

August 8, 2022

Great App and great customer support ! Just installed it but very happy with it , let's see how it improves the shop :)

Jacobs Original
Germany
7 months using the app
Identixweb Limited replied August 9, 2022

Thank you for your review!!!😍 Best wishes to you from iCart team...😊

December 5, 2021

Excellent app! Support is outstanding; quick replies, easy explanations, detailed reports, and so much more. I love the way this app has integrated with my store :)

Modero Decor
Canada
7 months using the app
Identixweb Limited replied December 6, 2021

Woahh... Thank you very much for your review! Best wishes to you from iCart team...🤗 Happy Upselling ✌✌

April 24, 2023

I am happy with this app, it is very intuitive and easy to use, the assistance service is very friendly and fast, I recommend it

Sacrì
Italy
7 months using the app
Identixweb Limited replied April 24, 2023

Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

May 6, 2021

Really nice app with a lot of conversion tools. And the fastest support I've ever seen ! Thank you so much

Pap et Pille
France
6 months using the app
Identixweb Limited replied May 6, 2021

Hey Thibault👋

Thank you very much for your valuable feedback! Support is always available to help you with the app. 🙇🏻

Let's sky rocket your upsells! 🔥🚀

April 17, 2023

Very quick responses from Manoji. Thank you I love this app. It's great for the upselling of products. It's easy to use.

Miodilife
United States
6 months using the app
Identixweb Limited replied April 17, 2023

Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

October 14, 2022

This app is helping us to increase the average order value drastically and its only been a few days. Strongly recommend. And the support team is always available to help you.

Woolah India
India
6 months using the app
Identixweb Limited replied October 14, 2022

Thank you so much for your feedback, Vishal!!😍🥰

May 31, 2022

L'application est vraiment simple à utiliser, et l'équipe technique est très réactive ! Merci à la personne qui s'est occupée de mon cas de figure :)

agapem
France
6 months using the app
Identixweb Limited replied June 1, 2022

Thank you so much for your review!!!! Support team is always there to help you with your all queries...😌