Reviews (571)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, noting significant increases in average order values and reductions in cart abandonment. The app's customizable features, such as pop-up carts and dynamic discount bars, are praised for enhancing the shopping experience. Merchants also appreciate the user-friendly interface and seamless integration, which contribute to the app's reliability. The support team is frequently commended for their quick and efficient service, often providing personalized assistance that enhances user satisfaction.

July 17, 2023

Hi,

It's a very feasible app. Very good for various offers and discount on carts.
Customer service is also good.

SilverwithSabi-offical
India
3 months using the app
Identixweb Limited replied July 19, 2023

Hello,
Thank you for the positive feedback! We're good to hear that you find our app very feasible and it has been helpful for offering various offers and discounts on carts. Providing excellent customer service is important to us, and we're glad you had a good experience.
If you have any more feedback or questions, feel free to reach out. We appreciate your support!

November 11, 2020

Perfect and they solved my trouble. Assistance made it easy and cart page is now better. Gonna see if it works better with sales!

Plushy™ - La Felpa Coperta Indossabile
Italy
3 months using the app
Identixweb Limited replied November 11, 2020

Thanks for the awesome review, Stefano! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

May 15, 2024

Amazing service and support!

I have checked many cart drawer app and this one is the best! considering you can do a lot in your drawer.

There team is flexible in making all the special changes to the app too!

Garb Classics
Canada
About 23 hours using the app
Identixweb Limited replied May 17, 2024

Thank you for your amazing review! We're thrilled to hear that you consider our cart drawer app the best and that you've had a great experience with our service and support. Our team is always here to help with any special changes you need. Thank you for your support!

April 10, 2024

Support très rapide et qui a solutionné mon problème très rapidement.

Mme Green
France
13 days using the app
Identixweb Limited replied April 29, 2024

We're glad to hear that you had a positive experience with our support team! Our goal is to quickly resolve our customers' problems.
Please do not hesitate to contact us if you have any further questions or needs. Thank you for your feedback!

August 9, 2022

Love this app, I've tested several apps but this is the only one that supports all I need. I hightly recomment it. Incredible customer service as well

Athletics Motion
United States
3 months using the app
Identixweb Limited replied August 9, 2022

Thank you so much for your valuable feedback...🥰🥰

February 5, 2024

Good service ! Manoj was really fast , reactive and patient, slowly explaining where to go and how to do ! 5/5

ioona
France
About 2 months using the app
Identixweb Limited replied February 16, 2024

Wow 🤩🥰, thank you for your amazing feedback, Koretta!
➝ We're thrilled to hear that Manoj provided you with good service and helped you with your needs. He is indeed fast, reactive, and patient, and we're lucky to have him on our team.
➝ We appreciate your 5-star rating and your kind words. Please tell your friends about us. Have a wonderful day!

May 24, 2022

Amazing customer support so far, solved all of my problems. Now all we need is the multi-language support and it will be perfect.

Sugar Only
Slovenia
3 months using the app
Identixweb Limited replied May 24, 2022

Thank you so much for your review!!! iCart team wishes you the best for your store...💖

Edited March 1, 2022

This app I realy like beacuse it has what other doesnt, it looks beautiful, and it has a cart button that follows you when you scroll- which i really like. Also they respond fast and help you fix the problem if there is any :)

Popularko
Slovenia
3 months using the app
Identixweb Limited replied March 1, 2022

Thank you so much for your review.🙏😊
Best wishes to you from iCart team.🙌 Boost your AOV 🚀🤘

October 8, 2023

App looks great, I use the urgency countdown timer and upsell in cart and they work great. Also really good support

Tvättborsten
Sweden
3 months using the app
Identixweb Limited replied October 19, 2023

Thank you for your wonderful review. We're delighted that you like our app and find the urgency countdown timer features useful. We're also glad that you had a positive experience with our support team.

February 4, 2022

Amazing customer support, the app has increased my conversion rate to 6% and this is a must-have app to your store

Sauny Fit
Canada
3 months using the app
Identixweb Limited replied February 4, 2022

Thank you so much for your review, Anna!!! 😍😍 We are so grateful for your words... 😋