Reviews (571)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, noting significant increases in average order values and reductions in cart abandonment. The app's customizable features, such as pop-up carts and dynamic discount bars, are praised for enhancing the shopping experience. Merchants also appreciate the user-friendly interface and seamless integration, which contribute to the app's reliability. The support team is frequently commended for their quick and efficient service, often providing personalized assistance that enhances user satisfaction.

September 15, 2023

This app has been a game-changer for my online store, significantly enhancing the upselling process and boosting my sales.

A special shoutout to Manoj from customer service - his assistance was top-notch.

Highly recommend this app. Thank you, Manoj and the iCart team!

livinglifebeauty
Canada
2 months using the app
Identixweb Limited replied September 19, 2023

Thank you for your awesome review. 🥰😍
➝ We are so happy to hear that our app has been a game-changer for your online store, significantly enhancing the upselling process and boosting your sales.
➝ We are glad that you appreciate Manoj's assistance. He is one of our best customer service agents and he always tries to provide top-notch service to our customers.
We appreciate your feedback and your recommendation.

December 9, 2022

Perfect app and support

has good features
.......................................................

BlendLife®
India
2 months using the app
Identixweb Limited replied December 9, 2022

Thank you so much for the review!! 😍😍

June 26, 2023

This app is a good solution to my problem, and the technician actively helps to solve the problem when there is a problem.

SedyOnline
Australia
2 months using the app
Identixweb Limited replied June 28, 2023

Thank you for the positive review!
We're glad to hear that our app has provided a good solution to your problem. Our technicians are committed to helping you promptly whenever an issue arises.
We appreciate your feedback and are here to assist you whenever you need it!

February 11, 2024

I have to leave a 5-star review. The app seems to work perfectly and the support team is fast and resolute, ready to help with any need. I will continue to use the app and if necessary update the review so that I can praise every single aspect of the app. Highly recommended. Thank you!

BLOOME™
Italy
About 2 months using the app
Identixweb Limited replied February 16, 2024

Thank you 🙏🏻 for your awesome review, Gabriele! 🥰🙇🏼‍♂️
➝ We are over the moon to hear that you are satisfied with our app and our support team.
➝ We work hard to deliver the best possible experience for our users, and we appreciate your recognition.
➝ Thank you for your continued support and your high recommendation. 🙌🏻

August 12, 2021

Huge number of features, dramatically improved our cart system. Dev team have been v helpful and quick to respond to any questions. Would highly recommend.

PEP Kitchen
United Kingdom
2 months using the app
Identixweb Limited replied August 12, 2021

Thank you very much for your feedback buddy.....🥰🥰 BOOST your AOV with iCart!!!!❤️‍❤️‍🔥

Best Wishes from iDentixweb!!🥳

June 23, 2022

Ich habe einige Apps für meinen Side Cart durchprobiert - iCart ist die einzige, die all meine Anforderungen erfüllt. Zwei "Sonderwünsche" die ich hatte, wurden vom Support per Live Chat innerhalb von 10 Minuten erledigt. Insgesamt also für meine Bedürfnisse echt perfekt!

Calou - Leben mit Hund und Katze
Austria
2 months using the app
Identixweb Limited replied June 23, 2022

Thank you for your review!!! 💖💖💖 Best wishes to your from the iCart team...🤞

June 15, 2023

This is a brilliant app which enables an easy and smooth cart experience and makes available all the offers and upsells in one place... It has helped increase the AOV for my website. Kudos to the iCart team!!

Put Simply
India
2 months using the app
Identixweb Limited replied June 20, 2023

Thank you for your positive feedback!
We're nice to hear that you're enjoying the app and that it has enhanced your cart experience. Our goal is to provide users with a seamless and convenient shopping experience, so we're glad to know that you found it easy to use.
It's great to hear that the app has also helped increase your Average Order Value (AOV) on your website.
If you have any suggestions or feedback for further improvements, please don't hesitate to let us know. Thank you again for your kind words!

November 23, 2021

Great service! Customised my app and team was very helpful. Excited to use this for BFCM. A very easy and effective way to upsell my products.

Lara Intimates
United Kingdom
2 months using the app
Identixweb Limited replied November 24, 2021

Thank you so much for writing your review on the app and service.🤗 Keep upselling with iCart.🥰

January 19, 2023

Amazing customer service! Manoj was very patient with us and helped us customize our cart. We would highly recommend especially as a small business, this is one of the best apps. Thank you again to the team and especially to Manoj for being so talented.

The Glam Kit
United States
2 months using the app
Identixweb Limited replied January 19, 2023

Thank you 🙏🏻 very much for the review, Crystal! Keep enjoying the app. 👍🏻

January 18, 2024

Their customer service was very enthusiastic and efficiently solved my problem. Very good. Highly recommended.

Greenote
Hong Kong SAR
About 2 months using the app
Identixweb Limited replied January 29, 2024

We greatly 👏🏻 appreciate your review! 🥰😍
➝ Our customer service team is dedicated to providing enthusiastic and efficient support, and we're thrilled to hear that they were able to solve your problem. 😎
➝ Thank you for your kind words and for recommending us. We look forward to serving you again in the future! 🥳🎊