Reviews (571)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, noting significant increases in average order values and reductions in cart abandonment. The app's customizable features, such as pop-up carts and dynamic discount bars, are praised for enhancing the shopping experience. Merchants also appreciate the user-friendly interface and seamless integration, which contribute to the app's reliability. The support team is frequently commended for their quick and efficient service, often providing personalized assistance that enhances user satisfaction.

June 23, 2022

Ich habe einige Apps für meinen Side Cart durchprobiert - iCart ist die einzige, die all meine Anforderungen erfüllt. Zwei "Sonderwünsche" die ich hatte, wurden vom Support per Live Chat innerhalb von 10 Minuten erledigt. Insgesamt also für meine Bedürfnisse echt perfekt!

Calou - Leben mit Hund und Katze
Austria
2 months using the app
Identixweb Limited replied June 23, 2022

Thank you for your review!!! 💖💖💖 Best wishes to your from the iCart team...🤞

June 15, 2023

This is a brilliant app which enables an easy and smooth cart experience and makes available all the offers and upsells in one place... It has helped increase the AOV for my website. Kudos to the iCart team!!

Put Simply
India
2 months using the app
Identixweb Limited replied June 20, 2023

Thank you for your positive feedback!
We're nice to hear that you're enjoying the app and that it has enhanced your cart experience. Our goal is to provide users with a seamless and convenient shopping experience, so we're glad to know that you found it easy to use.
It's great to hear that the app has also helped increase your Average Order Value (AOV) on your website.
If you have any suggestions or feedback for further improvements, please don't hesitate to let us know. Thank you again for your kind words!

November 23, 2021

Great service! Customised my app and team was very helpful. Excited to use this for BFCM. A very easy and effective way to upsell my products.

Lara Intimates
United Kingdom
2 months using the app
Identixweb Limited replied November 24, 2021

Thank you so much for writing your review on the app and service.🤗 Keep upselling with iCart.🥰

January 19, 2023

Amazing customer service! Manoj was very patient with us and helped us customize our cart. We would highly recommend especially as a small business, this is one of the best apps. Thank you again to the team and especially to Manoj for being so talented.

The Glam Kit
United States
2 months using the app
Identixweb Limited replied January 19, 2023

Thank you 🙏🏻 very much for the review, Crystal! Keep enjoying the app. 👍🏻

Edited November 19, 2021

Update:
5 stars! The support team is great! I've met some problems during setting the app, Chandni helped me promptly. Great app!. It's a nice app. Gives 4 stars because it doesn't match my need. As customers can apply both the discounts set from the app and Shopify (e.g. if you set $50 off from the app and $50 off from Shopify, customers can apply $100 off then). Maybe they can add a function: when the amount in the cart above $X, display text like "You can use code XXX to unlock $xx off offer now". Customers can use the Shopify code I've set then.
And when the amount in the cart less than $X, display text like "Add $XXX more to unlock $xx off offer"

FIRM ABS
China
2 months using the app
Identixweb Limited replied April 27, 2021

Hello there, I hope you are doing well.
Thanks for taking the time to write the review.
- You can set the conditions you asked in your review from our Progress Bar Widget. Where you can set the cart amount conditions and its discount so when the customer reaches the goal set, they will get the $XX discount automatically.
- You can set the text "Add $XXX amount in the cart to unlock $XX" and when the user adds a product in the cart with less amount, there will be a text displays like "Add $XXX more to unlock $XXX offer".

August 19, 2020

It provides amazing features.I really like this app. Highly recommended and it is easy to use.

LoomRack
United States
2 months using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

April 5, 2022

Highly customizable and includes every feature a cart page would need, the team is quick with responding and helping us implement it with our theme. Highly recommended!

Kids Cars CA - Ride On Toys Store
Canada
2 months using the app
Identixweb Limited replied April 5, 2022

Thank you so much for the review!!😍😍😍 Your words mean a lot to us... Keep upselling with iCart😁✌

February 8, 2021

The app is very usefull and gives you chance to make another sale. Great customer support. Recommended!

Unipopcorn Store
United States
2 months using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback!

July 14, 2021

We are still piloting the app but the chat support has been great. Very responsive and took the time to understand our requirements.

Gorilla Lab | Shopify Experts
Australia
2 months using the app
Identixweb Limited replied July 15, 2021

Thank you very much for your review buddy.....❤️‍❤️‍ It was our pleasure to help you with your queries.🥳

January 16, 2023

Timely support and professional looking cart. Just finished up a call with Manoj to customize font settings to match the rest of the website.

Kingsmen Premium
United States
2 months using the app
Identixweb Limited replied January 18, 2023

Thank you 🙏🏻 very much for the review, Dana!