Reviews (568)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, noting significant increases in average order values and reductions in cart abandonment. The app's customizable features, such as pop-up carts and dynamic discount bars, are praised for enhancing the shopping experience. Merchants also appreciate the user-friendly interface and seamless integration, which contribute to the app's reliability. The support team is frequently commended for their quick and efficient service, often providing personalized assistance that enhances user satisfaction.

June 20, 2020

GREAT APP, THANKS YOU FOR ENABLING STICKY CART AND CART DRAWER AND CART UPSELL AT THE SAME APP. VERY EASY TO CONFIGURE AND FAST SUPPORT, THANK YOU!

Tree of Color
Israel
1 minute using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

April 16, 2022

It adds a lot of code to your theme and messes up your website after you uninstall it, really disappointing.

TITAN X
United States
8 minutes using the app
Identixweb Limited replied April 18, 2022

Hello 👋🏻 there, I hope you are well and safe! 😊
➝ I have looked for your conversation with our support team if you have reached out to us regarding the issue you were facing in the app but I haven't found any conversation from your end with our support team, unfortunately.
➝ I just wanted to know if you have visited our helpdesk before writing your review and I am not sure if you have. Your review doesn't show justice to your words about the app. 😉. 😉. 😜. 😜
Please check the below link to our helpdesk where we have instructed about the uninstallation of the app.
https://www.identixweb.com/helpdesk/icart/settings-icart/uninstall-instruction/
➝ I admit that the app is adding some codes in your theme files to run the functionality that our development team has built for the app to run on your website or any shopify website.
➝ If you still have any issues, please reach out to our app support team by using the below email address and I am sure that they will definitely help you to out with the problems you have with the app.
support@identixweb.com

May 6, 2022

I have NEVER had such amazing service using an app before. Super speedy replies and very helpful. The app works a treat as well. Very happy and highly recommended!

Beauty Nook
Canada
Identixweb Limited replied May 9, 2022

Thank you so much for the review! Your words mean a lot to us...💖
Best wishes to you from the iCart team🤞🤞

June 24, 2024

Tail Peak
Sweden
About 1 month using the app
Identixweb Limited replied July 2, 2024

Thank you for giving us a good rating! We're delighted that you're happy with our app. Your support encourages us to keep improving and providing the best experience possible. If you have any questions or need assistance, feel free to reach out. Thanks again!

November 5, 2024

Mason Chambers
Denmark
3 minutes using the app
Identixweb Limited replied November 11, 2024

Thank you so much for the review! 🌟 We're delighted to know you're satisfied with our app. If you ever need any help, we're here for you!

June 26, 2024

Warrior 12 - A Patriotic Apparel Company
United States
7 months using the app
Identixweb Limited replied July 2, 2024

Thank you for giving us a rating! We appreciate your support. If there's anything we can do to earn that fifth star or if you have any suggestions for improvement, please let us know. We're here to help!

June 12, 2024

Sandalwali
India
4 days using the app
Identixweb Limited replied June 14, 2024

Thank you for your four-star review! If you have any suggestions for improvement, we'd love to hear them. We appreciate your support and look forward to serving you again!

November 9, 2023

Dermocracy
Spain
17 days using the app
Identixweb Limited replied November 21, 2023

Thanks for the feedback