Reviews (583)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report a significant increase in average order value due to effective upselling and discount features, with some noting up to a 30% rise in revenue. They praise the app for reducing cart abandonment and enhancing the shopping experience through customizable options like pop-up carts and recommendation engines. The ease of setup and integration, along with responsive support, are also highly valued.

January 29, 2025

good

TEACURRY
India
Over 2 years using the app
Identixweb Limited replied February 4, 2025

Thank you for your review! 😊 We're glad you had a good experience. Let us know if you need any assistance! 🚀

January 28, 2025

good

TEACURRY
India
About 2 years using the app
Identixweb Limited replied February 4, 2025

Thank you for your review! We're glad you had a good experience. Let us know if there's anything we can do for you! 😊

January 24, 2025

What a great support on resolving the recent issue.

HomeCozify
Hong Kong SAR
Over 1 year using the app
Identixweb Limited replied January 27, 2025

Thank you for your kind review! 😊 We're glad we could assist in resolving the issue promptly. Providing excellent support is our priority, and it's great to know we met your ...

January 29, 2025

good

Ivory Natural
India
About 1 year using the app
Identixweb Limited replied February 4, 2025

Thank you for your review! 😊 We're glad you had a good experience. Let us know if you need any assistance! 🚀

February 13, 2025

We chose the free plan but the APP still charged the money. We have tried to contact the support team but they did no solve it. Bad experience

Think Academy
United States
3 months using the app
Identixweb Limited replied February 14, 2025

Hey there,

➾ We sincerely apologize for any confusion or inconvenience you’ve experienced. Upon reviewing your store and our email conversations, we noticed that you had ...

January 29, 2025

A great app for the cart and very reliable and helpful support. I had problems with the translation of iCart with Weglot. Support immediately made the appropriate settings in Weglot (Dynamic Elements).

FEUERSTEIN
Switzerland
3 months using the app
Identixweb Limited replied February 4, 2025

Thank you for your wonderful review! 😊 We're glad to hear that you find iCart reliable and that our support team could quickly assist with the Weglot translation settings. If ...

January 21, 2025

very good app

COFFEECURRY
India
3 months using the app
Identixweb Limited replied January 27, 2025

Thank you for your kind words! 😊 We're thrilled to hear that you're enjoying the app. If you have any feedback, suggestions, or need assistance, please don't hesitate to ...

January 16, 2025

Great help! thank you so much!!

Dice Dungeons
United States
3 months using the app
Identixweb Limited replied January 27, 2025

Thank you so much for your wonderful feedback! 😊
If you have any more questions, need further help, or have suggestions, please feel free to reach out anytime. We're always ...

December 16, 2024

They are very patient and provided professional support

SIRUI®Official Store
United States
10 months using the app
Identixweb Limited replied December 24, 2024

Thank you for your lovely feedback! We're so glad to hear that our team's patience and professionalism made a difference. We're always here to support you whenever you need ...

February 26, 2025

Great customer service! Super recommended!

Bike Armor
Italy
About 1 month using the app
Identixweb Limited replied March 5, 2025

Thank you for your recommendation! 😊 We're glad you had a great experience with our customer service. Let us know if you ever need any help! 🚀