Reviews (566)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, noting significant increases in average order values and reductions in cart abandonment. The app's customizable features, such as pop-up carts and dynamic discount bars, are praised for enhancing the shopping experience. Merchants also appreciate the user-friendly interface and seamless integration, which contribute to the app's reliability. The support team is frequently commended for their quick and efficient service, often providing personalized assistance that enhances user satisfaction.

September 18, 2024

Highly Recommended Shopify App for Enhanced Cart and Discounts Features

I wanted to take a moment to express my satisfaction with your application, which has exceeded my expectations for managing my online store. The app includes essential features, such as the pop-up cart, which is extremely important to ensure that visitors don’t forget about their orders. Sometimes, a cart can be easily overlooked, but with this application, the cart stays visible and accessible, ensuring no order is left behind.

Additionally, the app offers a dynamic discount bar, which displays any active discounts in my Shopify store. Whether they are set up within Shopify or directly through your app, they are automatically applied, making it incredibly easy for me to configure different types of promotions such as percentage discounts, free products, or other incentives.

One of the features that has really impressed me is the app's ability to recommend additional discounted products directly in the cart. This greatly encourages customers to add more items to their order, which I believe will significantly increase my average order value.

While I did initially encounter an issue when checking out, where an error appeared during the process, your technical support team was outstanding. Despite my delayed response and lack of immediate attention to the issue, your team remained persistent and committed to resolving it. With just a simple screenshot from my side, your team was able to identify and fix the issue. Now, the app works flawlessly.

Given my experience, I highly recommend this application for its exceptional functionality and the dedication of your support team. It truly helps reduce cart abandonment and enhances the overall shopping experience.

Thank you once again for your support and for providing such a valuable tool.

Best regards,
Manuel Álvarez
Versatile Fashion Store

Versatile fashion store
United States
5 months using the app
Identixweb Limited replied September 20, 2024

Thank you so much, Manuel!
We're thrilled to hear that our app has enhanced your store's functionality and helped improve your customer experience. It's great to know the pop-up cart, discount bar, and product recommendations have been useful for you.
We appreciate your patience during the checkout issue, and we're glad our support team could assist. We're here if you need anything else!

September 2, 2024

I've been using iCart Cart Drawer as my cart page, and it has truly made a difference in my store's performance. The app is easy to set up and has significantly improved my overall conversions. I love that it allows me to seamlessly add upsells, discount offers, and gifts, which not only enhance the shopping experience but also increase my average order value. It's a simple yet effective tool that I highly recommend to any Shopify store owner looking to boost their sales.

Radiella
United States
10 days using the app
Identixweb Limited replied September 16, 2024

Thank you for sharing your experience! We're thrilled to hear that iCart Cart Drawer Cart Upsell app has helped boost your store's performance and improve conversions. It's great that the upsells, discounts, and gift features are making a difference for you. We appreciate your recommendation!

August 2, 2024

Helpful support staff and always ready to help. Has helped store in increasing average order value.

Holy Sanity
Australia
Over 2 years using the app
Identixweb Limited replied August 13, 2024

Thank you for your kind words! We're thrilled to hear that our support team has been helpful and that our app has contributed to increasing your store's average order value. We're always here to assist you with anything you need. Thanks for choosing us!

October 18, 2024

App has worked well for us.

Better Boat
United States
Over 2 years using the app
Identixweb Limited replied October 23, 2024

Thank you for your feedback! We're glad to hear the app is working well for you. If you need any assistance, feel free to reach out!

October 10, 2024

quick response.

Our store has increased at least 10% sales because of the bundles and upsell function.

Thanks for the app team coopeartion and good solution for app conflicts.

SVAKOM
Hong Kong SAR
26 days using the app
Identixweb Limited replied October 23, 2024

Thank you for the great feedback! We're glad to hear the bundles and upsell function have boosted your sales by 10%. We appreciate your patience with the app conflicts and are happy we could provide a solution!

September 10, 2024

Great support - solved any issues in under 5 mins! Very easy to update and use. Would recommend!

PureLife Organics
Canada
3 months using the app
Identixweb Limited replied September 16, 2024

Thank you for your review! We're glad our support team could help quickly, and that you find the app easy to use.
We appreciate your recommendation!

August 30, 2024

I will admit there is a bit of learning curve to use the app, but once you figure it out it’s such a breeze. There is good YouTube videos, and manoj/ support team are awesome! We encountered an issue and they fixed it as promised and kept us updated as well. I recommend this app!

Savvy Stylish
United States
22 days using the app
Identixweb Limited replied September 16, 2024

Thank you for your feedback! We're glad you found the app easy to use after getting the hang of it. Our support team, including Manoj, is always here to help. We appreciate your recommendation!

Edited September 24, 2024

They solved my problem really quick because they assumed my POS orders as iCart orders, but after talking to their chat everything went alright!!

La Tienda de La Vecina
Spain
4 months using the app
Identixweb Limited replied September 4, 2024

Hello there,

➝ We apologize for any confusion regarding charges for your POS orders. As outlined in our pricing plan, charges apply to all Shopify orders.

➝ While you requested to rectify this concern and our discussion, As a loyal customer we believe your concern was fully addressed in a speacial case and resolved.

August 21, 2024

Manoj did an amazing job explain how to use the app. The app itself does what it says it can do and more. Highly Recommended!

Forevermore Portfolios
United States
About 1 month using the app
Identixweb Limited replied August 27, 2024

Thank you for your fantastic review! We're thrilled to hear that Manoj provided excellent guidance and that the app is meeting your needs and expectations.
Your recommendation means a lot to us. If you have any more questions or need further assistance, we're always here to help!

July 10, 2024

Quick communication and solved all of our issues. Even offered to do some custom coding!

Green Room
Canada
Over 1 year using the app
Identixweb Limited replied July 17, 2024

Thank you for your kind review! We're glad to hear that our quick communication and problem-solving efforts met your expectations. We're always here to help, and we're happy to have been able to offer custom coding for your needs!