Reviews (568)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, noting significant increases in average order values and reductions in cart abandonment. The app's customizable features, such as pop-up carts and dynamic discount bars, are praised for enhancing the shopping experience. Merchants also appreciate the user-friendly interface and seamless integration, which contribute to the app's reliability. The support team is frequently commended for their quick and efficient service, often providing personalized assistance that enhances user satisfaction.

July 22, 2024

iCart Drawer app really helpful for upselling and support team guide us how to set up .

Truefitt & Hill India
India
About 2 months using the app
Identixweb Limited replied July 23, 2024

Thank you for your wonderful review! We're delighted to hear that the iCart Cart Drawer Cart Upsell app has been helpful for upselling in your store. It's great to know our support team could guide you through the setup.
If you need any more assistance, feel free to reach out.

July 17, 2024

App muito bom que ajudou a configurar o carrinho de nossa loja.

NAVEIA
Brazil
11 months using the app
Identixweb Limited replied July 23, 2024

Thank you for your kind words! We're thrilled to hear that our app helped you set up your store's cart.
If you have any questions or need further assistance, please don't hesitate to reach out. Happy selling!

July 30, 2024

Une excellente application et un support de grande qualité.

J'ai dû contacter le support pour un problème de facturation via WhatsApp: c'est si simple et si évident .

Le problème a été réglé dans la matinée.

Par ailleurs, l'application est vraiment qualitative et permet d'augmenter significativement le panier moyen de plusieurs dizaines d'euros dans notre cas . Impossible de nous en passer

Merci à l'équipe

Gingerlily Perles
France
About 2 months using the app
Identixweb Limited replied August 1, 2024

Thank you for your wonderful feedback! We're delighted to hear that you find our application excellent and that our support team was able to resolve your billing issue quickly and easily via WhatsApp.
It's great to know that our app is helping you significantly increase your average basket value.
We appreciate your support and look forward to continuing to serve you. Thanks again to you!!!

October 3, 2024

thanks for helping me. the app doing really good. i love the app. customer support also really fast

Wander Painting
Vietnam
33 minutes using the app
Identixweb Limited replied October 4, 2024

Thank you for your kind words! We're so happy to hear that you're loving the app and that our customer support has been quick to assist you.
If you ever need further help, don't hesitate to reach out!

August 30, 2024

Amazing support from Hemadri !
Perfect app for cart upsell with collections rules

cb'dé
France
About 6 hours using the app
Identixweb Limited replied September 16, 2024

Thank you for your feedback! We're glad you found our support from Hemadri amazing. Our app aims to provide a perfect solution for cart upsell with collection rules.

July 16, 2024

Very fast query solved. Fast support and transparent communication.
Thank for the support by Technical Support Executive Mayank

AsmitA Organic Farms
India
About 2 months using the app
Identixweb Limited replied July 17, 2024

Thank you for your feedback! We're glad to hear that your query was resolved quickly and that you experienced fast support and transparent communication. Mayank appreciates your kind words and is always here to help. If you need any further assistance, please feel free to reach out!

October 23, 2024

GREAT SERVICE

XXOO PETS FAMILY
Austria
4 days using the app
Identixweb Limited replied November 11, 2024

Thank you for your kind words! We're thrilled to hear that you're enjoying our service. If you ever need assistance, please feel free to reach out. 😊

July 25, 2024

I am so glad that I found this app!
This is the app that my store needed! The features are amazing!
I was stuck with the app and I was able to get connected with the support within 30 minutes. I was on a video call with the support (Manoj Prajapati) and he was super helpful!

Nookmall
United States
About 3 hours using the app
Identixweb Limited replied August 1, 2024

Thank you so much for your kind words! We're thrilled to hear that you found our app to be exactly what your store needed and that you're enjoying the features.
We're also glad that our support team, especially Manoj Prajapati, was able to assist you promptly and effectively.
If you need any further help, please don't hesitate to reach out. We're here to support you!

Edited July 5, 2024

Excellent cart drawer with multiple functionality, support team is always available to sort you query.

BibleStore
India
15 days using the app
Identixweb Limited replied July 2, 2024

Thank you so much for your review!
Your support means a lot to us, and we're committed to providing you with the best experience possible. If you have any suggestions or need assistance, feel free to reach out.
Thanks again for your positive feedback!

October 21, 2024

Good app + Great customer service!

Pineapple Society
Spain
About 2 hours using the app
Identixweb Limited replied October 23, 2024

Thank you for your kind words! We're thrilled you’re enjoying the app and appreciate your recognition of our customer service. If you need anything, just let us know!