Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing upselling strategies and boosting sales, with some reporting a 30% revenue increase within a month. Key features like the urgency countdown timer and in-cart upsell are praised for their effectiveness. The app is also appreciated for its user-friendly and customizable interface. The support team is noted for their quick response and assistance with customization.

November 24, 2023

Great app with a lot of options and 10/10 customer service. Mr. Manoj is willing to help you, and you also have a very informative FAQ page with a bunch of information. I tested many chart drawer apps, and I think this one wins.

Regards, Igor

PLATINUM
Slovenia
1 day using the app
Identixweb Limited replied December 27, 2023

Dear Igor,
Thank you for your kind words!
We're thrilled to hear you find our app great with a lot of options and appreciate our 10/10 customer service. Manoj is indeed dedicated to assisting you.
If you have any more questions or need further assistance, feel free to reach out.

October 26, 2023

Great app for the slide out cart options. Very helpful support. I would recommend this.

Womads
United States
10 months using the app
Identixweb Limited replied November 2, 2023

Thank you for sharing your thoughts about the app.
We are thrilled to hear that our support team is helpful to you.

December 8, 2023

awesome app to increase sale

Supreem Super Foods
India
3 days using the app
Identixweb Limited replied December 27, 2023

Thank you for the positive feedback!
We're thrilled to hear that our app is helping increase your sales.
If you have any suggestions or need further assistance, feel free to let us know.

July 19, 2023

The app does exactly what it says, which is great. However, what really sets this apart is the high level of support received from the team. When setting up we have wanted certain elements to be explained so we can tailor to do what we require. The team are always on hand via email or a zoom call to offer assistance. The app has also improved conversions and sales. Great find and look forward to working together for a long time.

IMP & MAKER
United Kingdom
10 months using the app
Identixweb Limited replied July 24, 2023

Thank you 🙏🏻 so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that our app has met your expectations and is fulfilling its promises effectively. 🥰😍
➝ We take pride in providing top-notch customer support, and we're delighted to know that you've had a positive experience with our team. We understand the importance of having clear explanations and tailored assistance during the setup process, and we're committed to being readily available through email or Zoom calls to address any queries you may have. 🎉🎊
➝ It's fantastic to hear that our app has had a positive impact on your conversions and sales. Helping businesses thrive is our ultimate goal, and your success story truly motivates us to keep delivering the best service. 🚀🚀
➝ We genuinely value your partnership and are excited about the prospect of working together for a long time. 🎊🎉

September 19, 2023

Manoj was very helpful and walked me through the steps i needed to fix an error code on my app.

Gussy Up Bow Co.
United States
About 1 year using the app
Identixweb Limited replied September 21, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your positive review. 🥰😍
➝ We are so happy 😊 to hear that Manoj was very helpful and walked 🚶🏻‍♂️ you through the steps you needed to fix an error code on your app. 😎
➝ We appreciate 👏🏻 your feedback and your support. 🎊🎉

August 1, 2023

This app is simply amazing, the customer service is TOP NOTCH, I was using monster cart upsell and they werre taking FOREVER to fix my issue which made me loose a lot of money. With icart I have hopped on a call with mahoj and he was simply amazing, very patient andd was helping me promptly with everything i needed! I had an issue because i was using wide bundle, but they fixedd it in less than 24 hrs!! Where as other apps take 7 days... Really good, highly recommended

My Vital Flows
Spain
7 months using the app
Identixweb Limited replied August 2, 2023

Wow, 😍 thank you so much for this amazing review! 😊🥰 We're thrilled to hear that you love our app and our customer service. 🙌🏻
➝ We're sorry to hear that you had an issue with another app, but we're glad that we could fix it for you quickly and efficiently. 😊
➝ Manoj is indeed a great member of our team and he was happy to assist you with everything you needed. 😀😁
➝ We're honored to have you as our customer and we hope you continue to enjoy using our app and see great results. 😊🙇🏼‍♂️
Please feel free to reach out to us anytime if you have any questions or suggestions. Thanks again for your trust and support!

August 30, 2023

I recently had an exceptional experience with the customer support team that went above and beyond to resolve my issue in a swift manner. Not only did they address the problem quickly, but they also took the time to educate me on how to navigate and utilize the app effectively. Their approach was user-friendly, highly informative, and tailor-made to my needs, making it a seamless learning process. It's rare to find a team so committed to ensuring a user is not just problem-free, but also empowered with the knowledge to maximize their use of the app. Their excellent service has definitely enhanced my confidence and trust in the company. I couldn't be more satisfied and appreciative of their timely and comprehensive support.

COUVOLTESINGAPORE
Singapore
3 months using the app
Identixweb Limited replied September 1, 2023

Thank you 🙏🏻🙇🏼‍♂️ so much, Amy for the detailed review and I appreciate that. 🥰
➝ We are so happy to hear that you had an exceptional experience with our customer support team. They are always ready to help and resolve any issue swiftly.
➝ We are glad that they also educated you on how to navigate and utilize the app effectively. 😊🥰
➝ Our goal is to provide a user-friendly, highly informative, and tailor-made service to our customers. 😎😎
➝ We appreciate 👏🏻 your feedback and your trust in our company.
➝ We hope you enjoy using our app and we look forward to serving you again in the future. 🎊🙌🏻

August 25, 2023

i was able to get an amazing support via email and when i couldn't understand the process, i was able to get in a zoom meeting right away with a very knowledgeable support team Manoj was very professional and willing to help with very understandable guidelines . 100% recommended. very friendly and useful features.
Mark Ramirez

Planet Desert
United States
6 months using the app
Identixweb Limited replied August 31, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your wonderful review, Mark Ramirez. 😊😍
➝ We are thrilled to hear that you had an amazing support experience with us.
➝ We are happy that you found our features very friendly and useful.
➝ We appreciate your recommendation and we hope you continue to enjoy our service. 🤞🏻🙌🏻

August 4, 2023

Awesome customer service, very patient and kind. If you have any issue do not hesitate to reach out to them! Hemadri is the greatest!

ShapelyU
United States
Over 1 year using the app
Identixweb Limited replied August 7, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your wonderful review. 😊
We are thrilled to hear that you had a great experience with our customer service and that Hemadri was very patient and kind. 👍🏻😀
We are proud of our team and their dedication to providing the best service possible. 😎😎
We appreciate your trust and loyalty and we hope to serve you again soon. 😊

September 18, 2023

great design and great options. Customer service helped me straight away with my questions. Thank you

Emperor Caps
Germany
3 months using the app
Identixweb Limited replied September 21, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your great review. 😍🥰
➝ We are so happy 😊 to hear that you like 👍🏻 our design and options.
➝ We are glad 😊 that our customer service helped you straight away with your questions. 🙌🏻
➝ We always try to provide the best service to our customers and make them happy. ➝ We appreciate 👏🏻🙌🏻 your feedback and your support. 🎊🎉