Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing upselling strategies and boosting sales, with some reporting a 30% revenue increase within a month. Key features like the urgency countdown timer and in-cart upsell are praised for their effectiveness. The app is also appreciated for its user-friendly and customizable interface. The support team is noted for their quick response and assistance with customization.

October 17, 2023

This app provides great features and a support team also available on time.

ciglasses
Nigeria
24 days using the app
Identixweb Limited replied October 27, 2023

Thank you for your lovely review.
We're glad that you enjoy our app and its features.
We're also happy that you find our support team timely and helpful.

June 15, 2023

This is a brilliant app which enables an easy and smooth cart experience and makes available all the offers and upsells in one place... It has helped increase the AOV for my website. Kudos to the iCart team!!

Put Simply
India
2 months using the app
Identixweb Limited replied June 20, 2023

Thank you for your positive feedback!
We're nice to hear that you're enjoying the app and that it has enhanced your cart experience. Our goal is to provide users with a seamless and convenient shopping experience, so we're glad to know that you found it easy to use.
It's great to hear that the app has also helped increase your Average Order Value (AOV) on your website.
If you have any suggestions or feedback for further improvements, please don't hesitate to let us know. Thank you again for your kind words!

May 16, 2023

ICART's a game-changer! Hemadri and Mayank from support are real lifesavers, they get my issues and fix them fast. The app's always improving with cool new features based on user feedback too. UX is good too. It's easy to use, loaded with neat features but never feels too much, super customisable.

QuincyLash
Singapore
3 months using the app
Identixweb Limited replied May 19, 2023

Hey 👋🏻 Linus!
Your in-depth understanding of our iCart app is evident from the positive remarks 😍🥰 you've made, such as referring to it as a game-changer. We were thrilled to be recognized as life savers, and providing exceptional service is our utmost priority. Rest assured, we are committed to assisting you throughout your journey. Your appreciation encourages us to continuously improve.
Both our support team and development team are dedicated to your success and are readily available to support you.
We hope you continue to enjoy using our app. 😊

May 17, 2023

I was close to canceling my subscription of this app as a few things weren't working. I set up a call with the customer service consultant, Manoj, who worked through all of the issues, showed me great features and help me set up everything I needed. Looking forward to seeing how this app works in the right way for me. Thank you so much for you calm and patient assistance Manoj!

Mama Alles
South Africa
About 1 month using the app
Identixweb Limited replied May 19, 2023

Hey Catherine 👋🏻.
We greatly appreciate your decision to keep your subscription to this app and allow us the opportunity to assist you. 🙇🏼‍♂️🙇🏼‍♂️
Our support team is always prepared to assist valued customers such as yourself. Please feel free to reach out whenever you require any assistance.
We are delighted to be of service to you. 😍🥰

September 15, 2023

This app has been a game-changer for my online store, significantly enhancing the upselling process and boosting my sales.

A special shoutout to Manoj from customer service - his assistance was top-notch.

Highly recommend this app. Thank you, Manoj and the iCart team!

livinglifebeauty
Canada
2 months using the app
Identixweb Limited replied September 19, 2023

Thank you for your awesome review. 🥰😍
➝ We are so happy to hear that our app has been a game-changer for your online store, significantly enhancing the upselling process and boosting your sales.
➝ We are glad that you appreciate Manoj's assistance. He is one of our best customer service agents and he always tries to provide top-notch service to our customers.
We appreciate your feedback and your recommendation.

September 5, 2023

This app is truly impressive. The customer support is outstanding. I previously used Monster Cart Upsell and experienced long delays in resolving my issues, which cost me significantly. With iCart, I had a conversation with Mahoj who was outstandingly helpful and patient. He assisted me swiftly with all my concerns. I encountered a problem due to using the wide bundle, but they resolved it in no time...

Quebekado
Canada
24 days using the app
Identixweb Limited replied September 8, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your awesome review. 😍🥰
➝ We are sorry 😔 that you encountered a problem with the wide bundle, but we are glad that we resolved it in no time. 😎😎
➝ We appreciate 👏🏻 your feedback and your support. 🙌🏻
➝ We hope you enjoy using our app and we look forward to serving you again in the future. 🎊👍🏻👏🏻

October 27, 2023

Good and quick service!

bozasieraden
Netherlands
5 months using the app
Identixweb Limited replied November 2, 2023

Thank you for your feedback...🙇🏼‍♂️😊

May 4, 2023

PERFECT! Great support, answered all my questions and the app looks to be a great fit for us! Im just waiting on 2 last questions then ready to go live! thank you!

wikx.ca
Canada
3 months using the app
Identixweb Limited replied May 4, 2023

Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

June 29, 2023

Fantastic support and available quickly on the same day as required. Answered all my questions and suggested better ways to structure the app.

Ever Jewellery
Australia
5 months using the app
Identixweb Limited replied June 30, 2023

Thank you for the positive feedback!
We're delighted to hear that you received fantastic support and prompt assistance when you needed it. Our team is dedicated to answering all your questions and providing valuable suggestions to enhance your app's structure.

June 21, 2023

Great app, easy to use and customize. Customer service is very fast in responding. Helpful and friendly, recommend

Health and Beauty Happiness
United Kingdom
About 1 year using the app
Identixweb Limited replied June 22, 2023

We're glad 😊😊 to hear that you find our app great, easy to use, and customizable. Our team takes pride in providing fast and responsive customer service. We aim to be helpful and friendly to ensure a great user experience.
We appreciate 🙏🏻🙏🏻 your recommendation and thank you 🙏🏻🙏🏻 for your support! If you have any further feedback or questions, feel free to reach out.🙇🏼‍♂️🙇🏼‍♂️