Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing upselling strategies and boosting sales, with some reporting a 30% revenue increase within a month. Key features like the urgency countdown timer and in-cart upsell are praised for their effectiveness. The app is also appreciated for its user-friendly and customizable interface. The support team is noted for their quick response and assistance with customization.

July 5, 2023

Very easy to onboard and easy to use! Looking forward to better upselling with this tool. Support team is also very helpful and agile in accommodating.

Mayani
Philippines
About 2 months using the app
Identixweb Limited replied July 5, 2023

Thank you 🙏🏻 🙇🏼‍♂️ Josef, for your kind words and positive feedback! 😍🥰
➝ We are glad to hear that you find our tool easy to use and our support team helpful.
➝ We hope that you will enjoy 🎊🎊 the benefits of better upselling and increased conversions with our tool. 🤞🏻🙌🏻
➝ Please let us know if you have any questions or suggestions. We appreciate your business and your trust in us. 😊

April 27, 2023

Amazing tech support! I needed a custom feature and they helped me resolve it quickly and efficiently. Highly recommend them and Hemadri

SoftwareCW
United States
About 1 month using the app
Identixweb Limited replied May 19, 2023

Hello. Thank you for your positive review of our support team. Based on your feedback, it appears that Hemadri, one of our support team members, provided valuable assistance with customizing your iCart app. Hemadri is highly knowledgeable about the app, and we encourage you to reach out to us whenever you require assistance in the future. Our entire support team will be there to support you. We wish you success in your business and hope you enjoy using our app."

June 13, 2023

We used this app to promote a free gift. It was very helpful and the price for the app is also very fair. After we installed the app it was a bit confusing to understand how to apply it but we booked a demo session on the same day and Manoj was very helpful explaining the app.

VOCIER
Austria
8 days using the app
Identixweb Limited replied June 15, 2023

Thank you for using our app to promote a free gift
We're glad it was helpful and that you found the pricing fair. We apologize for any initial confusion you experienced, but we're pleased to hear that our demo session with the support team was helpful in explaining the app. If you have any further questions or need assistance, please feel free to reach out to us.

July 17, 2023

Hi,

It's a very feasible app. Very good for various offers and discount on carts.
Customer service is also good.

SilverwithSabi-offical
India
3 months using the app
Identixweb Limited replied July 19, 2023

Hello,
Thank you for the positive feedback! We're good to hear that you find our app very feasible and it has been helpful for offering various offers and discounts on carts. Providing excellent customer service is important to us, and we're glad you had a good experience.
If you have any more feedback or questions, feel free to reach out. We appreciate your support!

June 2, 2023

Nice app with great support staff who are ready to assist for any troubleshooting or support... very happy with the results

BAD COMPANY COSMETICS
India
About 1 month using the app
Identixweb Limited replied June 6, 2023

Hello 👋🏻 Bhavna! Thank you 🙏🏻🙏🏻 for taking the time to share your positive feedback! 😊
We're glad to hear that you're happy with the results you've achieved using our app. We put a lot of effort into developing a user-friendly and effective tool, so it's rewarding to know that it has met your needs and delivered positive outcomes. 🥰😍🙇🏼‍♂️

April 28, 2023

Love the custom functionality and versatility the app adds to the checkout process. Plus, they have great customer support.

Good Neighbor Supply
United States
11 months using the app
Identixweb Limited replied April 28, 2023

Thank you 🙏🏻 so much Mike for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

April 24, 2023

I will have to say I am super impressed. Just from installing it without any customizations or any tweaks that app made me an additional 60% in one week on top of my revenue! I am excited about what this app can do for me for months to come!

BOHO Skincare
United States
4 days using the app
Identixweb Limited replied April 24, 2023

Thank you 🙏🏻 so much Trey Tanella for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

August 2, 2023

Mayank helped me sort out numerous issues with the website and always friendly and helpful. Great app and great customer support!

The Book Lover
United Kingdom
13 days using the app
Identixweb Limited replied August 3, 2023

Your review made our day! 😊 It's wonderful to see that Mayank went above and beyond to help you with the website problems. We're proud of our app and our customer service, and we're grateful for your recognition. Thanks a lot! 🙇🏼‍♂️🙌🏻

June 26, 2023

This app is a good solution to my problem, and the technician actively helps to solve the problem when there is a problem.

SedyOnline
Australia
2 months using the app
Identixweb Limited replied June 28, 2023

Thank you for the positive review!
We're glad to hear that our app has provided a good solution to your problem. Our technicians are committed to helping you promptly whenever an issue arises.
We appreciate your feedback and are here to assist you whenever you need it!

September 13, 2023

This is a great app to use for increasing your AOV and also thank you to Ms. Hemadri for helping me to resolve my concerns. 5 star for you guys

Sassy Angel Co.
Philippines
8 days using the app
Identixweb Limited replied September 18, 2023

Thank you 🙇🏼‍♂️🙏🏻 for your great review. 🥰😍
➝ We are so happy 😊 to hear that you find our app useful for increasing your AOV.
➝ We are glad that Hemadri was able to help you resolve your concerns. She is one of our best support agents and she always tries to provide excellent service to our customers. 😎🙌🏻
We appreciate your feedback and your 5 star rating. 🎉🎊