Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing upselling strategies and boosting sales, with some reporting a 30% revenue increase within a month. Key features like the urgency countdown timer and in-cart upsell are praised for their effectiveness. The app is also appreciated for its user-friendly and customizable interface. The support team is noted for their quick response and assistance with customization.

July 27, 2023

Parfaite Rapide efficace et professionnel elle a su comprendre mon besoin ! et à fait le nécesssaire

Ma Pierre Naturelle
France
5 months using the app
Identixweb Limited replied August 2, 2023

Thank you so much for your wonderful review! We're delighted to hear that you had a perfect experience with our service. We're glad that we could understand your needs and do what was necessary to meet them. We appreciate your trust and satisfaction. We hope to serve you again soon. Please let us know if you have any questions or feedback. We're always here to help. Thanks again for choosing us!

September 7, 2023

Very easy steps

Trenches Made This
United States
3 months using the app
Identixweb Limited replied September 18, 2023

Thank you for your positive review.
We always try to make our app user-friendly and simple to follow.
We appreciate your feedback and your support.

October 27, 2023

Good Cart value options and support

Keyzone
India
33 minutes using the app
Identixweb Limited replied November 2, 2023

Thank you for your review...🙇🏼‍♂️

August 28, 2023

Excellente application pour booster les ventes avec un service client optimal ! A recommander vivement.

Les Cafés Mirka
Morocco
9 days using the app
Identixweb Limited replied August 31, 2023

Thank you 🙏🏻🙇🏼‍♂️ very much for your positive review. El Mehdi! 🥰
➝ We are delighted to know that you enjoy our application and our customer service. 👏🏻👏🏻 🚀
➝ Your recommendation makes us very happy. We hope you will continue to enjoy our application and increase your sales. 🤞🏻😀🎊

June 10, 2023

App didn't work out for me. Uninstalled. It left tons of code in my theme and screwed it up. Don't recommend.

Sauce Warehouse
United States
About 1 hour using the app
Identixweb Limited replied June 12, 2023

Hello 👋🏻 there, sorry to hear that you didn't like the app!

UPDATED:-
We have made multiple attempts to reach out to you, but it seems that you're refusing our replies and not responding there. To rectify this situation, we kindly request your assistance in providing us with an alternate method of communication where we can reach you reliably.
Additionally, we would appreciate it if you could check your spam or junk folders to see if our emails have been redirected there unintentionally. Sometimes, email filters can mistakenly classify legitimate messages as spam.
We apologize for any frustration or inconvenience this issue may have caused, and we remain committed to resolving it as quickly as possible. Your satisfaction is our top priority, and we appreciate your patience and understanding.

ORIGINAL:-
➝ Did you check the guide before uninstalling the app? If not, please refer to the below guide link for the app uninstallation where we have suggested the steps to remove the app code.
https://www.identixweb.com/helpdesk/icart/settings-icart/uninstall-instruction/
➝ I've seen that our support team is in touch with you for solving the problem you had with the theme. But you refused to give access to your website for removing the app code from your theme. Also, your last response is saying that you had managed to resolve the issue yourself.
➝ I hope you'll give us a chance to serve you our service and give it one more try for your website because this app will be useful to increase your order value by suggesting an upsell/cross-sell in the cart. 😊😊

August 31, 2023

NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!

Nabalis
United States
About 20 hours using the app
Identixweb Limited replied September 8, 2023

Thank you for your feedback

October 29, 2020

I love this app! The display is a seamless fit to my store and it's a fraction of the price than having to upgrade or rebuild on a template that offers sidecart functionality. I also get lots of upsells by offering incart discounts and my customers respond very positively to that. Win win!

Simply Granola
South Africa
Over 3 years using the app
Identixweb Limited replied November 10, 2020

Thanks for your valuable feedback.

Edited April 8, 2024

Excelente atendimento, me ajudou a resolver um problemão

Tinas Fashion Shop
United States
About 3 years using the app
Identixweb Limited replied April 13, 2023

Hello 👋🏻 there, I hope you are doing well. A customer like you means a lot to us. As you have shown in your review that you were not getting the option of live chat. We are deeply ashamed of that.

Before this review, you haven't contacted us about the issue and directly wrote your review.

At the moment we are seeing your talk through our team and they are helping you completely. As I can see they tried to help you by meeting also but for some reason you did not attend the meeting.

Don't worry, they will help you with your all queries!

March 19, 2021

Very easy to set up and great customer support. Chandi has been extremely helpful. Would like the app to be a bit more customizable, but it does have very useful functionalities

REVLY
United States
Almost 3 years using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

Edited May 24, 2021

I dont have words to describe the amazing app is! The incredible developer attention and help is when I need their help.
I tested many apps, but Icart is the best! Dont lost your time guys! THIS IS THE APP!
Thanks so much Chandni and developers team for caring about me and my doubts! YOUR ARE THE BEST OF THE BEST.
THANKS!

ID | Te identifica
United States
Almost 3 years using the app
Identixweb Limited replied May 14, 2021

Hey Bro!! Thank you very much for the review...🙌🏻❤️ It's nice to help you with your concerns!!! Best wishes to you too... Keep growing and get more sales with iCart upsells😍🔥🔥🚀🔥🔥