Reviews (569)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, noting significant increases in average order values and reductions in cart abandonment. The app's customizable features, such as pop-up carts and dynamic discount bars, are praised for enhancing the shopping experience. Merchants also appreciate the user-friendly interface and seamless integration, which contribute to the app's reliability. The support team is frequently commended for their quick and efficient service, often providing personalized assistance that enhances user satisfaction.

October 29, 2020

I love this app! The display is a seamless fit to my store and it's a fraction of the price than having to upgrade or rebuild on a template that offers sidecart functionality. I also get lots of upsells by offering incart discounts and my customers respond very positively to that. Win win!

Simply Granola
South Africa
Over 3 years using the app
Identixweb Limited replied November 10, 2020

Thanks for your valuable feedback.

October 5, 2021

Already use this app and it woks great! A lot of sale come from Icart Drawer. Good costumer support. easy to use and a lot of options

Man's Set
United Kingdom
Over 3 years using the app
Identixweb Limited replied October 5, 2021

We are so grateful for your words...Thank you so much for your review buddy! Increase your AOV with iCart🔥🔥🔥

Cheers,
iDentixweb

May 21, 2021

This app is very helpful and customisable. I had an issue but after speaking to the customer service team it was resolved in 24 hours.

Face Halo
Australia
Over 3 years using the app
Identixweb Limited replied May 21, 2021

Hey Hanna!!! Thank you very much for your feedback....🙌🙌🙌 Yes, our support team is quite aggressive to help.🤣

Edited April 8, 2024

Excelente atendimento, me ajudou a resolver um problemão

Tinas Fashion Shop
United States
Over 3 years using the app
Identixweb Limited replied April 13, 2023

Hello 👋🏻 there, I hope you are doing well. A customer like you means a lot to us. As you have shown in your review that you were not getting the option of live chat. We are deeply ashamed of that.

Before this review, you haven't contacted us about the issue and directly wrote your review.

At the moment we are seeing your talk through our team and they are helping you completely. As I can see they tried to help you by meeting also but for some reason you did not attend the meeting.

Don't worry, they will help you with your all queries!

July 4, 2021

It is really easy to apply what I wanna make, and after-sales service is really quick response to me and I feel good. The app is multi-function and deserved to try.

PGM
United States
About 3 years using the app
Identixweb Limited replied July 5, 2021

Thank you very much for your feedback buddy.....🥰🥰 Increase your AOV with iCart!!!!❤️‍❤️‍🔥

Best Wishes to you!!🥳

October 27, 2023

Hemadri was so helpful when I had an issue with the app. she spent an hour helping me and solved the problem. I would highly recommend this app.

Ór Jewellery
Ireland
Almost 3 years using the app
Identixweb Limited replied November 2, 2023

Thank you 🙏🏻🙏🏻🙇🏼‍♂️ for your helpful review. 🥰😍
➝ We're happy that Hemadri was able to assist you with the app and solve your problem. 😊😊
➝ We appreciate 👏🏻 your feedback and your high recommendation of our app. 😎
➝ We hope you enjoy using our app and its features. 🙌🏻🎊

March 19, 2021

Very easy to set up and great customer support. Chandi has been extremely helpful. Would like the app to be a bit more customizable, but it does have very useful functionalities

REVLY
United States
Almost 3 years using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

August 25, 2021

Clearly upgraded shopping cart system compared to the shopify standard shopping cart. There were a few problems with the customization for European shops, however, the support team (Ms. Chandni) was available very quickly to fix the problems.

3D Material-Shop
Germany
Almost 3 years using the app
Identixweb Limited replied August 26, 2021

Thank you very much for your review buddy.....❤️‍❤️‍ It was our pleasure to help you with your queries.🥳

Edited May 24, 2021

I dont have words to describe the amazing app is! The incredible developer attention and help is when I need their help.
I tested many apps, but Icart is the best! Dont lost your time guys! THIS IS THE APP!
Thanks so much Chandni and developers team for caring about me and my doubts! YOUR ARE THE BEST OF THE BEST.
THANKS!

ID | Te identifica
United States
Almost 3 years using the app
Identixweb Limited replied May 14, 2021

Hey Bro!! Thank you very much for the review...🙌🏻❤️ It's nice to help you with your concerns!!! Best wishes to you too... Keep growing and get more sales with iCart upsells😍🔥🔥🚀🔥🔥

Edited November 4, 2022

We had a problem with the application, I contacted the support, 2 seconds later a person answered me and solved the problem in 2 minutes. Very satisfied with the support.

JOYO
Hong Kong SAR
Over 2 years using the app
Identixweb Limited replied May 3, 2022

Thank you Sooooo much for your review!!!🥰