Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its reliable upselling features and volume discounts. Many commend the customer support team for their professionalism and quick problem-solving. Merchants report an increase in average order value and improved automated workflows after using the app. It's suitable for all business sizes and particularly recommended for new Shopify stores. The app positively impacts cart conversion funnels and introduces new products via its Side Cart feature.

October 14, 2022

This app is helping us to increase the average order value drastically and its only been a few days. Strongly recommend. And the support team is always available to help you.

Woolah India
India
6 months using the app
Identixweb Private Limited replied October 14, 2022

Thank you so much for your feedback, Vishal!!😍🥰

April 6, 2023

Fantastic App - so many great features and amazing support team. Really user friendly and easily customised!

TidyTotEU
United Kingdom
3 months using the app
Identixweb Private Limited replied April 11, 2023

Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

October 4, 2022

Great & instant support from the team, I was quite confused with the settings insofar as the app is in English and I solved my pbs in less than 2 minutes thanks to their help! I do recommend!

Naissance publique
France
About 2 hours using the app
Identixweb Private Limited replied October 4, 2022

THANK YOU SO MUCH for your feedback...😍 The support team is always available to solve all your queries 😄

June 21, 2023

Hemadri from support is very helpful. Highly recommended app! My AOV has increased after using this up by 20%.

Luxmery
Cyprus
18 days using the app
Identixweb Private Limited replied June 22, 2023

We appreciate your positive feedback! 🙏🏻🙇🏼‍♂️🙏🏻🙇🏼‍♂️
Hemadri from our support team is truly exceptional. We're good to hear that you highly recommend our app and that it has resulted in a 20% increase in your Average Order Value (AOV).
Thank you 🙏🏻🙏🏻 for your support, and if you have any further questions or feedback, please let us know. 😊😍

July 5, 2023

Very easy to onboard and easy to use! Looking forward to better upselling with this tool. Support team is also very helpful and agile in accommodating.

Mayani
Philippines
About 2 months using the app
Identixweb Private Limited replied July 5, 2023

Thank you 🙏🏻 🙇🏼‍♂️ Josef, for your kind words and positive feedback! 😍🥰
➝ We are glad to hear that you find our tool easy to use and our support team helpful.
➝ We hope that you will enjoy 🎊🎊 the benefits of better upselling and increased conversions with our tool. 🤞🏻🙌🏻
➝ Please let us know if you have any questions or suggestions. We appreciate your business and your trust in us. 😊

January 27, 2023

Good technical support. Missing some customization features, such as placement of certain things etc.

ellatu
United States
2 months using the app
Identixweb Private Limited replied February 1, 2023

Thank you for the review, Mark! 🙏🏻

March 23, 2023

Love the flexibility of the app so far and fabulous support from the team. We had small rendering issues with implementation that have been fixed quickly.

Tidy Tot
United Kingdom
28 days using the app
Identixweb Private Limited replied March 23, 2023

Thank you 🙏🏻 so much Mike for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

March 2, 2023

Amazing customer service. Super quick response! Thanks Hemadri for all the support. Really happy with the app.

NutriSANA
United States
8 days using the app
Identixweb Private Limited replied March 2, 2023

Thank you for taking the time to share your thoughts.

April 4, 2023

The app offers variant tools to boost sales and increase revenue. The support team is helpful and always willing to aid in any issues.

Recommended

BetterSmile
Malaysia
About 2 months using the app
Identixweb Private Limited replied April 4, 2023

Thank you 🙏🏻 so much Sahel for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

October 20, 2022

Manoj help me setup my icart, my computer internet was running slow and he was patient and got the job done. Highly recommend.

Coily Life
United States
8 months using the app
Identixweb Private Limited replied October 21, 2022

Thank you so much for your feedback!!!