Reviews (569)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, noting significant increases in average order values and reductions in cart abandonment. The app's customizable features, such as pop-up carts and dynamic discount bars, are praised for enhancing the shopping experience. Merchants also appreciate the user-friendly interface and seamless integration, which contribute to the app's reliability. The support team is frequently commended for their quick and efficient service, often providing personalized assistance that enhances user satisfaction.

May 13, 2024

Code wasn't automatically removed when I deleted the app so now I have to go clean it all up creating more work for me. Watch out if you install this.

Noophoric
United States
About 19 hours using the app
Identixweb Limited replied May 14, 2024

Hello, Noophoric! I am sorry 😞 to hear about this and I apologize 🙏🏻 for the inconvenience you had with the app. 😔
➝ Maybe you have missed our below guide where we suggested if any store uninstalls the app without disabling the app then they have to follow the steps suggested in the guide to remove code manually.
https://www.identixweb.com/helpdesk/icart/settings-icart/uninstall-instruction/
➝ We received your email for the same concern on April 28th, 2024 and our support team also replied to you on the same day with the possible solution steps, but our reply may have ended up in the SPAM folder.
➝ Our team is here to assist you promptly. Please reach out to us at support@identixweb.com so we can address all your concerns and ensure your satisfaction with our app.

February 22, 2024

The support did a great job, awesome application !

Delicure France
France
Almost 2 years using the app
Identixweb Limited replied March 8, 2024

Thank you for the review and appreciate your feedback about support.

April 16, 2024

Super application ! elle est très utile pour le panier de la boutique et surtout permet d'avoir un slide cart ainsi que le panier pleine page ! Le service client est très réactif problème réglé en moins d'une heure, suite à une erreur dans mon code css. JE RECOMMANDE !! :)

Skin Cloud
France
17 days using the app
Identixweb Limited replied April 29, 2024

We're glad to hear that you had a positive experience with our support team! Our goal is to quickly resolve our customers' problems. Please do not hesitate to contact us if you have any further questions or needs. Thank you for your feedback!

March 25, 2024

The progress bar is a unique design and helps with conversion. We really love it!

Factory Price Jewelry
United States
6 months using the app
Identixweb Limited replied April 29, 2024

We're delighted you love the progress bar design! It's fantastic to hear it's contributing positively to your conversions. Thanks for the feedback!

December 8, 2023

Such an amazing app with spontenous customer support and so many custom features, like live sales, cross-sale, and custom features.

Switcher
Switzerland
28 days using the app
Identixweb Limited replied December 28, 2023

Thank you for your fantastic review!
We're good to hear that you find our app amazing, appreciate the spontaneous customer support, and enjoy the various custom features like live sales, cross-sale, and more.
If you ever have more feedback or need assistance, don't hesitate to reach out.

April 9, 2024

Great Support and very understanding of my problem.

Cafe Najjar
Egypt
7 months using the app
Identixweb Limited replied April 29, 2024

We're happy to hear that you had a positive experience with our support team! Understanding your concerns and providing assistance is our priority.
If you have any more questions or need further help, don't hesitate to reach out. Thank you for your feedback!

November 22, 2023

Great app and well priced! It's easy to use and uncomplicated. Exactly what I needed for our spend and save black friday sale. Today I needed something adjusted on the backend and Mayank from customer support helped and responded very quickly. Highly recommend!

Cottage Home
United States
4 days using the app
Identixweb Limited replied December 27, 2023

Thank you for the fantastic feedback!
We're thrilled our app served your Black Friday sale needs well. It's great to hear Mayank provided swift assistance. We appreciate your recommendation!

March 11, 2024

Great and fast service, very friendly and helpful :)
Thank you!

LumaSkin
Germany
3 months using the app
Identixweb Limited replied April 29, 2024

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. Providing fast and friendly assistance is always our goal, and it's wonderful to know that we hit the mark for you. If you ever need anything else, don't hesitate to reach out. We're here to help!

December 15, 2023

make the cart page look much better

Oasis Pulse
United States
3 months using the app
Identixweb Limited replied December 28, 2023

Thank you for your feedback!
We're thrilled to hear that our app has improved the appearance of your cart page.
If you have any more suggestions or if there's anything else we can assist you with, please feel free to let us know.

May 28, 2024

Highly recommended! During the setup process, the customer service team was very patient in guiding and teaching me.

Fitwarm
United States
About 2 hours using the app
Identixweb Limited replied May 31, 2024

Thank you for your kind words! We're delighted to hear that our customer service team was able to guide and teach you patiently during the setup process. Your recommendation means a lot to us!