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Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features that boost sales and increase average order value. They appreciate its user-friendly interface, customizable features, and enhanced cart experience. The support team is praised for their quick problem-solving and educational approach. Merchants also value the live chat feature and the app's affordability. It's recognized for its performance, value for money, and potential to improve sales conversions.

August 30, 2023

I recently had an exceptional experience with the customer support team that went above and beyond to resolve my issue in a swift manner. Not only did they address the problem quickly, but they also took the time to educate me on how to navigate and utilize the app effectively. Their approach was user-friendly, highly informative, and tailor-made to my needs, making it a seamless learning process. It's rare to find a team so committed to ensuring a user is not just problem-free, but also empowered with the knowledge to maximize their use of the app. Their excellent service has definitely enhanced my confidence and trust in the company. I couldn't be more satisfied and appreciative of their timely and comprehensive support.

COUVOLTESINGAPORE
Singapore
27 days using the app
Identixweb Private Limited replied September 1, 2023

Thank you 🙏🏻🙇🏼‍♂️ so much, Amy for the detailed review and I appreciate that. 🥰
➝ We are so happy to hear that you had an exceptional experience with our customer support team. They are always ready to help and resolve any issue swiftly.
➝ We are glad that they also educated you on how to navigate and utilize the app effectively. 😊🥰
➝ Our goal is to provide a user-friendly, highly informative, and tailor-made service to our customers. 😎😎
➝ We appreciate 👏🏻 your feedback and your trust in our company.
➝ We hope you enjoy using our app and we look forward to serving you again in the future. 🎊🙌🏻

September 15, 2023

This app has been a game-changer for my online store, significantly enhancing the upselling process and boosting my sales.

A special shoutout to Manoj from customer service - his assistance was top-notch.

Highly recommend this app. Thank you, Manoj and the iCart team!

livinglifebeauty
Canada
2 months using the app
Identixweb Private Limited replied September 19, 2023

Thank you for your awesome review. 🥰😍
➝ We are so happy to hear that our app has been a game-changer for your online store, significantly enhancing the upselling process and boosting your sales.
➝ We are glad that you appreciate Manoj's assistance. He is one of our best customer service agents and he always tries to provide top-notch service to our customers.
We appreciate your feedback and your recommendation.

November 23, 2023

Manoj prajapati is helped me alot with my problem !
In couple of minutes the problem is fixed

StepDent
Israel
2 months using the app
September 5, 2023

This app is truly impressive. The customer support is outstanding. I previously used Monster Cart Upsell and experienced long delays in resolving my issues, which cost me significantly. With iCart, I had a conversation with Mahoj who was outstandingly helpful and patient. He assisted me swiftly with all my concerns. I encountered a problem due to using the wide bundle, but they resolved it in no time...

Quebekado
Canada
24 days using the app
Identixweb Private Limited replied September 8, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your awesome review. 😍🥰
➝ We are sorry 😔 that you encountered a problem with the wide bundle, but we are glad that we resolved it in no time. 😎😎
➝ We appreciate 👏🏻 your feedback and your support. 🙌🏻
➝ We hope you enjoy using our app and we look forward to serving you again in the future. 🎊👍🏻👏🏻

November 24, 2023

Great app with a lot of options and 10/10 customer service. Mr. Manoj is willing to help you, and you also have a very informative FAQ page with a bunch of information. I tested many chart drawer apps, and I think this one wins.

Regards, Igor

PLATINUM
Slovenia
1 day using the app
October 17, 2023

This app provides great features and a support team also available on time.

ciglasses
Nigeria
24 days using the app
Identixweb Private Limited replied October 27, 2023

Thank you for your lovely review.
We're glad that you enjoy our app and its features.
We're also happy that you find our support team timely and helpful.

September 11, 2023

iCart is an application that suits me to the maximum. Wide range of setting and customization options. Great support - thanks Manoj. In the future, I would like the option to set the cart to several languages with this app, and I would like a carousel for the product suggest option.

Pure'n'Well
Netherlands
9 days using the app
Identixweb Private Limited replied September 18, 2023

Thank you 🙇🏼‍♂️🙏🏻 for your wonderful review. 😍🥰
➝ We are so happy to hear that iCart suits you to the maximum. We are glad that you like our wide range of settings and customization options. 👍🏻👏🏻
➝ Manoj is one of our best support agents and he always tries to help our customers. 😎😎
➝ We appreciate your feedback and your suggestions. We are researching adding the option to set the cart to several languages with our app, and you'll get a carousel for the product recommendation option. 😊🙏🏻

August 16, 2023

Manoj was great to work with. He helped to rectify a small error quickly. Love this app, thank you so much

Lazulz
United States
6 months using the app
Identixweb Private Limited replied August 18, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your kind words! 😍
➝ We're delighted to hear that Manoj was able to promptly assist you in rectifying the issue. 🙇🏼‍♂️👏🏻
➝ We're dedicated to providing top-notch support and ensuring a seamless experience with our app. 🎊🙌🏻
➝ If you ever have more questions or need further assistance, feel free to reach out. 😊

October 8, 2023

App looks great, I use the urgency countdown timer and upsell in cart and they work great. Also really good support

Tvättborsten
Sweden
14 days using the app
Identixweb Private Limited replied October 19, 2023

Thank you for your wonderful review. We're delighted that you like our app and find the urgency countdown timer features useful. We're also glad that you had a positive experience with our support team.

November 21, 2023

after atleast a dozen of apps , this app works perfect for me. the support is amazing. do try app for your website.

Kedia Organic Agro Farms
India
About 18 hours using the app