Reviews (581)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report a significant increase in average order value due to effective upselling and discount features, with some noting up to a 30% rise in revenue. They praise the app for reducing cart abandonment and enhancing the shopping experience through customizable options like pop-up carts and recommendation engines. The ease of setup and integration, along with responsive support, are also highly valued.

November 21, 2024

amazing team support

Bolaball
United States
3 days using the app
Identixweb Limited replied December 3, 2024

Thank you for your wonderful feedback! We're thrilled to know you found our team support amazing. Providing the best assistance is always our priority!

September 10, 2024

Great support - solved any issues in under 5 mins! Very easy to update and use. Would recommend!

PureLife Organics
Canada
3 months using the app
Identixweb Limited replied September 16, 2024

Thank you for your review! We're glad our support team could help quickly, and that you find the app easy to use.
We appreciate your recommendation!

November 30, 2024

Good App

GLOW Natural Wellness
United States
2 days using the app
Identixweb Limited replied December 3, 2024

Thank you for your feedback! We're glad you find the app helpful.
If you ever need assistance or have suggestions, we're here to support you!

August 2, 2024

Helpful support staff and always ready to help. Has helped store in increasing average order value.

Holy Sanity
Australia
Over 2 years using the app
Identixweb Limited replied August 13, 2024

Thank you for your kind words! We're thrilled to hear that our support team has been helpful and that our app has contributed to increasing your store's average order value. We're always here to assist you with anything you need. Thanks for choosing us!

March 6, 2024

iCart Cart Upsell has proven to be an exceptional tool for enhancing upselling strategies on our e-commerce platform. Its intuitive design and seamless integration have significantly improved our ability to present relevant product recommendations, leading to a noticeable increase in our average order value. What truly sets iCart apart, however, is its outstanding support team. They're always ready to assist, provide valuable insights, and ensure that we're leveraging the tool to its full potential. Their responsiveness and expertise have greatly contributed to our overall satisfaction with the product. Highly recommended for any online retailer looking to boost their sales through effective upselling techniques.

Healeo Nutrition
India
9 months using the app
Identixweb Limited replied March 11, 2024

Thank you for your fantastic review and rating, Rahul!
➝ We are overjoyed to hear that our app has been an exceptional tool for your e-commerce platform.
➝ We are proud of our intuitive design, seamless integration, and relevant product recommendations.
➝ We are glad that you have noticed an increase in your average order value.
➝ We are also very happy with our support team, who are always ready to assist you, provide valuable insights, and ensure that you are leveraging the tool to its full potential. We appreciate your feedback, your recommendation, and your support as a valued customer.
➝ Thank you for choosing us.

Edited September 24, 2024

They solved my problem really quick because they assumed my POS orders as iCart orders, but after talking to their chat everything went alright!!

La Tienda de La Vecina
Spain
4 months using the app
Identixweb Limited replied September 4, 2024

Hello there,

➝ We apologize for any confusion regarding charges for your POS orders. As outlined in our pricing plan, charges apply to all Shopify orders.

➝ While you requested to rectify this concern and our discussion, As a loyal customer we believe your concern was fully addressed in a speacial case and resolved.

July 10, 2024

Quick communication and solved all of our issues. Even offered to do some custom coding!

Green Room
Canada
Over 1 year using the app
Identixweb Limited replied July 17, 2024

Thank you for your kind review! We're glad to hear that our quick communication and problem-solving efforts met your expectations. We're always here to help, and we're happy to have been able to offer custom coding for your needs!

April 26, 2024

iCart is easy to integrate and use, and very flexible. It has made a big difference in our ability to feature key products and provide a simple way for customers to add-on products. The support staff is quick and thorough. Highly recommended!

Victrola
United States
About 1 year using the app
Identixweb Limited replied April 29, 2024

Thrilled to hear iCart's making a big difference for your business! Easy integration, flexibility, and great support - thanks for recommending us!

July 1, 2024

The app can be overwhelming with so many options, but it's pretty insane how many customizations it can do. There are amazing options. It's the first app on Shopify that I've used, and I feel it's worth paying for. Great work on this app!

Brain Tea
Canada
4 months using the app
Identixweb Limited replied July 2, 2024

Thank you for your feedback! We're glad you find the customization options valuable. We strive to offer a comprehensive experience, and your support means a lot to us. Enjoy using the app!

August 21, 2024

Manoj did an amazing job explain how to use the app. The app itself does what it says it can do and more. Highly Recommended!

Forevermore Portfolios
United States
About 1 month using the app
Identixweb Limited replied August 27, 2024

Thank you for your fantastic review! We're thrilled to hear that Manoj provided excellent guidance and that the app is meeting your needs and expectations.
Your recommendation means a lot to us. If you have any more questions or need further assistance, we're always here to help!