Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing upselling strategies and boosting sales, with some reporting a 30% revenue increase within a month. Key features like the urgency countdown timer and in-cart upsell are praised for their effectiveness. The app is also appreciated for its user-friendly and customizable interface. The support team is noted for their quick response and assistance with customization.

September 15, 2023

This app has been a game-changer for my online store, significantly enhancing the upselling process and boosting my sales.

A special shoutout to Manoj from customer service - his assistance was top-notch.

Highly recommend this app. Thank you, Manoj and the iCart team!

livinglifebeauty
Canada
2 months using the app
Identixweb Limited replied September 19, 2023

Thank you for your awesome review. 🥰😍
➝ We are so happy to hear that our app has been a game-changer for your online store, significantly enhancing the upselling process and boosting your sales.
➝ We are glad that you appreciate Manoj's assistance. He is one of our best customer service agents and he always tries to provide top-notch service to our customers.
We appreciate your feedback and your recommendation.

September 5, 2023

This app is truly impressive. The customer support is outstanding. I previously used Monster Cart Upsell and experienced long delays in resolving my issues, which cost me significantly. With iCart, I had a conversation with Mahoj who was outstandingly helpful and patient. He assisted me swiftly with all my concerns. I encountered a problem due to using the wide bundle, but they resolved it in no time...

Quebekado
Canada
24 days using the app
Identixweb Limited replied September 8, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your awesome review. 😍🥰
➝ We are sorry 😔 that you encountered a problem with the wide bundle, but we are glad that we resolved it in no time. 😎😎
➝ We appreciate 👏🏻 your feedback and your support. 🙌🏻
➝ We hope you enjoy using our app and we look forward to serving you again in the future. 🎊👍🏻👏🏻

October 27, 2023

Good and quick service!

bozasieraden
Netherlands
5 months using the app
Identixweb Limited replied November 2, 2023

Thank you for your feedback...🙇🏼‍♂️😊

May 4, 2023

PERFECT! Great support, answered all my questions and the app looks to be a great fit for us! Im just waiting on 2 last questions then ready to go live! thank you!

wikx.ca
Canada
3 months using the app
Identixweb Limited replied May 4, 2023

Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

June 29, 2023

Fantastic support and available quickly on the same day as required. Answered all my questions and suggested better ways to structure the app.

Ever Jewellery
Australia
5 months using the app
Identixweb Limited replied June 30, 2023

Thank you for the positive feedback!
We're delighted to hear that you received fantastic support and prompt assistance when you needed it. Our team is dedicated to answering all your questions and providing valuable suggestions to enhance your app's structure.

June 21, 2023

Great app, easy to use and customize. Customer service is very fast in responding. Helpful and friendly, recommend

Health and Beauty Happiness
United Kingdom
About 1 year using the app
Identixweb Limited replied June 22, 2023

We're glad 😊😊 to hear that you find our app great, easy to use, and customizable. Our team takes pride in providing fast and responsive customer service. We aim to be helpful and friendly to ensure a great user experience.
We appreciate 🙏🏻🙏🏻 your recommendation and thank you 🙏🏻🙏🏻 for your support! If you have any further feedback or questions, feel free to reach out.🙇🏼‍♂️🙇🏼‍♂️

June 9, 2023

really good app, it helps me a lot. When i meet some questions, live chat can help me very quickly.

MISS ORD
Hong Kong SAR
5 months using the app
Identixweb Limited replied June 12, 2023

Thanks for taking the time to write your feedback for our app. Our team will be always there for your help!

September 11, 2023

iCart is an application that suits me to the maximum. Wide range of setting and customization options. Great support - thanks Manoj. In the future, I would like the option to set the cart to several languages with this app, and I would like a carousel for the product suggest option.

Pure'n'Well
Netherlands
9 days using the app
Identixweb Limited replied September 18, 2023

Thank you 🙇🏼‍♂️🙏🏻 for your wonderful review. 😍🥰
➝ We are so happy to hear that iCart suits you to the maximum. We are glad that you like our wide range of settings and customization options. 👍🏻👏🏻
➝ Manoj is one of our best support agents and he always tries to help our customers. 😎😎
➝ We appreciate your feedback and your suggestions. We are researching adding the option to set the cart to several languages with our app, and you'll get a carousel for the product recommendation option. 😊🙏🏻

May 12, 2023

Overall, I am extremely pleased with the outcome of this meeting and the way Manoj Prajapati worked together to resolve my confusion. I believe this is a testament to your team's dedication and professionalism, and I look forward to continuing to work together towards our shared goals."

Axor Helmets
India
3 months using the app
Identixweb Limited replied May 19, 2023

Hey 👋🏻 Vinay.
On behalf of our support team, we sincerely appreciate your kind review.
You are absolutely correct about Manoj Prajapati, a valuable member of our support team who consistently goes above and beyond to assist. He is available to help you at any time.
We are also excited about continuing our collaboration with you. Working together has been a delightful experience, and we anticipate further productive endeavors. Let's make the most of the app, and we genuinely hope it contributes to the success of your business.
Please don't hesitate to reach out whenever you require assistance. Our support team is always here to lend a helping hand.

July 24, 2023

Awesome support team, always opened for any ideas and questions. Application is works so great.
Definitely recommended.

My Store
Ukraine
3 months using the app
Identixweb Limited replied July 25, 2023

Thank you 🙏🏻🙏🏻 for your kind words and positive feedback. 😍
➝ We are glad to hear that you are enjoying our application and our support team. 🎉🚀
➝ We hope you continue to use our application and recommend it to others. 🙌🏻🎊
Keep upselling..........🤞🏻