Overall rating
4.4
Counts per rating level
  • 78% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
March 30, 2022

Shopify sent an ebook about impact which looked interesting, but I wasn't sure what to do once I installed the app. The only two choices were integrate existing impact customers and book a demo. What do I do to get started, if I am not an impact customer? I've already seen the video and read the ebook. I don't need a demo.

EasyGenie
United States
3 minutes using the app
September 11, 2022

Submitted a request to cancel my account on September 5, 2022. Now September 11, 2022, I still haven't received an update on my account cancellation. Not sure why it takes so long to simply cancel my trial membership. The UI of the app makes no sense, the functions are complicated and do not make sense. I continue to receive random emails.

Quros
Canada
impact.com replied September 23, 2022

Thanks for sharing your feedback. We're sorry your experience didn't match your expectations. We are looking into this issue and hope to resolve it promptly and accurately.

September 9, 2023

prestigioitaliano
Germany
About 5 hours using the app