Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.

January 25, 2022

App is easy to use, we have different offers setup depending on what's in the cart. Support is A+ and assisted in the look and feel of the cart widget

Bella Luna Online
South Africa
Over 3 years using the app
In Cart Upsell replied January 25, 2022

Hello to our friends from Bella Luna Online

Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you :-) We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross-Sell Support Team

February 5, 2021

I use this app to offer free samples in cart/ minibag & not for upsell/ cross sell. It does exactly what we need it to & works well. It's customizable so you can get close to your stores theme in regards to appearance. The customer service is also AMAZING!! Anytime an issue arises or I need help editing code to make it even better, the team always fixes it within a few hours [during normal business hours]. I definitely recommend.

Surratt Beauty
United States
Over 3 years using the app
In Cart Upsell replied February 9, 2021

Hello to our friends from Surratt Beauty

Thank you for leaving this amazing review, we appreciate it! We wish you and your store all the best :-)

-Melissa & the In Cart Upsell Support Team

Edited April 2, 2020

The App helped me to add individual offers to my cart . The support on the app is fast and friendly! They helped to customise the look and feel to match my theme and branding within no time. Thank you!!

The Mama Set
Germany
Over 3 years using the app
In Cart Upsell replied April 3, 2020

Hello friends from The Mama Set!

Thanks for the great reivew for our app and recommending it to others out there! It makes our hard work worthwhile! Glad our support team did a great job for you. Do let us know how else we can support you and The Mama Set at any time! :)

-Sean & the In Cart Support Team

February 7, 2021

App does what it says and is inexpensive. Has definitely contributed to a load of upsells that wouldn't have happened without it. We recently had a an issue with the setup wizard not working with our theme, but support was fast and helpful and was resolved within 24 hours.

www.psychopharma.com
United States
Over 3 years using the app
In Cart Upsell replied February 9, 2021

Hello to our friends from www.psychopharma.com

We are happy we could help! Thanks a lot for leaving us this awesome 5-star review! We appreciate it :-)

-Melissa & the In Cart Upsell Support Team

April 3, 2020

This app is awesome! It has increased my average cart sale with only a few days of having it installed. Best of all is the customer service! Super friendly and willing to help with any questions or issues!

Alma Coffee
United States
Over 3 years using the app
In Cart Upsell replied April 3, 2020

Hello friends from Alma Coffee!

Thanks for leaving us this positive note -- it means a lot to us! Glad you think the app is useful and helps increase your average cart sale. Also appreciate the kudos for our support team -- it's what we strive for every day! Here's to a long-term relationship and your Alma Coffee store being extra-successful online!

-Sean and the In Cart Upsell Support Team

November 5, 2021

They have very responsive and helpful support, should you need any assistance getting it setup. Thanks!

Tiny's LEDs
United States
Over 3 years using the app
In Cart Upsell replied November 11, 2021

Hello, friends at Tiny's LEDs

Thank you for sharing your experience and leaving us a 5-star review. We appreciate it!

Happy Selling!
-Jevon & The In Cart Upsell Support Team

September 11, 2020

Awesome support. Jevon got back to me within an hour or so and was able to help me finish the install. The widget looks great out of the box. Thanks so much!

Package Free
United States
Over 3 years using the app
In Cart Upsell replied September 14, 2020

Hello friends from Package Free

Thank you for leaving this awesome review here! We are extremely glad we could help! We will definitely let Jevon know that his assistance was greatly appreciated! ;-)

-Melissa & the In Cart Upsell Support Team

November 11, 2021

I've never written an app review in my life, but felt compelled to on behalf of In Cart Upsell & Cross Sell. The support team was absolutely incredible at accommodating my requests in a thorough manner with extremely quick turnaround. Huge shoutout to Lasandra and her team, who were working through all hours of the night and updating me the entire time! So patient, understanding, and most of all, got the job done exactly how I'd wanted, no matter how picky or specific my requests were. Thank you!!

Rooted
United States
Over 3 years using the app
In Cart Upsell replied November 17, 2021

Hello, friends at Rooted

We are happy you had such a great experience! We are so glad Lasandra was able to assist you! we will relay your kudos to Lasandra ;-) We wish you and your store all the best :-)

-Tanu & The In Cart Upsell Support Team

September 10, 2020

Great App. Increased my sales and revenue incrementally as promised and great customer service - they reply and resolve the same day. Cost of app is worth it compared to revenue.

ROHO WEAR
United States
Over 3 years using the app
In Cart Upsell replied September 11, 2020

Hello friends at Pink Harvest Farms

We are glad the app is working well for you! Cheers to an increase in your sales! That's awesome! :-) We really appreciate you leaving us this fantastic review! We wish ROHO WEAR massive success online!

Melissa & The InCart Upsell Support Team

February 5, 2016

I Love this app! It is so easy to set up and customize for your store. It is the perfect SUBTLE way to upsell to customers without being over bearing and in your face.

Wild Roses Boutique
United States
Over 3 years using the app