Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing sales and average order value through personalized upsells, cross-sells, and time-limited offers. They find it user-friendly with customizable features and commend the support team for their quick and efficient service. The app is praised for its easy installation, seamless integration with Shopify, and useful tools like A/B testing and an autopilot offer creator, though some feedback suggests the latter may not always provide the perfect match.

July 1, 2021

Quite a good app and great support team. Having a fixed price is also a plus rather than based on revenue commission.

Craft-Ease
Hong Kong SAR
Over 3 years using the app
In Cart Upsell replied July 5, 2021

Hello to our friends from Craft-Ease

Thank you for leaving us this awesome review! We really appreciate it :-)

-Melissa & the In Cart Upsell Support Team

August 12, 2020

Works well, easy to implement. Has helped upselling products on our store.

Worth a try if looking to add something simple to improve AOV

Skin Woof
United Kingdom
Over 3 years using the app
In Cart Upsell replied August 13, 2020

Hello friends from Skin Woof

Thanks a million for dropping this awesome review here :-) We really appreciate your support! We wish you all the success on your e-commerce journey

-Melissa & the In Cart Upsell Support Team

August 3, 2017

Fantastic app, works exactly as described. Installing was easy. Well worth it.

Casebuddy
Australia
Over 3 years using the app
September 10, 2020

Loved the app. Very easy to use and the support team is super responsive.

There are multiple options to customize the offer and the conversion rate is high too.

Pink Harvest Farms
India
Over 3 years using the app
In Cart Upsell replied September 11, 2020

Hello friends at Pink Harvest Farms

A huge thank you for leaving us this incredible review, we appreciate you taking the time to do so! We wish your store all the best online :-)

Melissa & The InCart Upsell Support Team

October 29, 2021

I've run several different campaigns with this app, and am now using it to alert shoppers to a shipping option for combining multiple orders for shipping (using a "free" product and shipping options by weight), with the requirement of them adding a specific item to their cart. I had also updated my Shopify Theme since the last time I'd used the app, and needed help getting the upsell box where I needed it in checkout. Lasandra helped me get it set up and working quickly! Highly recommend this app!

Grassroots Baby
United States
Over 3 years using the app
In Cart Upsell replied November 5, 2021

Hello, friends at Grassroots Baby

Thank you for leaving us a 5-star review and sharing your experience. We're happy to know that your campaigns were successful and that you found other uses for our app. We'll also be sure to let Lasandra know she did a great job serving you!

Happy Selling!
-Jevon & The In Cart Upsell Support Team

April 30, 2021

Perfect upsell and cross selling Shopify app. We have been using it for over a year now. Integration and setting is simple. The support team is very fast to respond!

Lifeboost Coffee
United States
About 3 years using the app
In Cart Upsell replied May 3, 2021

Hello to our friends from Lifeboost Coffee

Thank you for leaving us this great recommendation! We appreciate your support :-)

-Melissa & the In Cart Upsell Support Team

March 6, 2017

Great little app. Works really well and the free plan has a ton of options other apps require you to pay for. I will be upgrading to the paid version in the future for sure.

Bad Hombre Coffee
United States
About 3 years using the app
April 4, 2023

Works exactly how you would expect. Support is also very responsive. We see a lot of sales from our cart offer. Great App!

Pack for Israel
United States
About 3 years using the app
In Cart Upsell replied April 4, 2023

Hello to our friends at Pack for Israel

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

June 18, 2021

Love this app! Easy installation, great UI, and perfect, fast support if you need it. The app does what it says with the added backup of fast support, all you could ask for really. No hesitation from us recommending this 10/10 (or two thumbs up in movie speak).

London Loves Beauty
United Kingdom
About 3 years using the app
In Cart Upsell replied June 19, 2021

Hello to our friends from London Loves Beauty

We are happy you love the app! We are excited to see this review and we appreciate you taking the time out to write it! We wish you and your store all the best :-)

-Melissa & the In Cart Upsell Support Team

December 9, 2022

Brilliant app and fantastic customer service!! Have been using this app for about 4 years and love it

SmartyPants
New Zealand
About 3 years using the app
In Cart Upsell replied December 13, 2022

Hello to our friends at SmartyPants

We are incredibly grateful that you took the time to leave us such a wonderful review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross-Sell Support Team