Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

Edited April 24, 2024

Great app, and great support! I had a big issue to setup and the support helped me, even if it took hours to fix it. Iam grateful. :) Highly recommended!

Naturlig Hud
Sweden
Over 2 years using the app
In Cart Upsell replied September 15, 2022

Hello to our friends at Naturlig Hud

Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross Sell Support Team

September 11, 2016

Great app! Already generated a lot of money, and we are just usingthe free version!

Tokpiac
Hungary
Over 2 years using the app
February 19, 2021

Great support! The app has good features, it's easy to use, has a good initial setup. I recommend it.

ZYN THE WINE MARKET LTD.
Canada
Over 2 years using the app
In Cart Upsell replied February 19, 2021

Hello to our friends from ZYN THE WINE MARKET LTD.

We are grateful for your support, thank you for leaving this awesome review! We appreciate the recommendation :-)

-Melissa & the In Cart Upsell Support Team

Edited February 10, 2020

great upsell app easy to install and work with. Great support team, quick reply and they were able to fix our layout issue within hrs. Quick and efficient.

Nuknuuk
Canada
Over 2 years using the app
In Cart Upsell replied February 11, 2020

Hello friends from Nuknuuk!

Thanks so much for leaving us this great review! Glad you think our app is easy to install and work with, and that our support team was helpful! We are proud of both and hope your store is super successful online!

-Sean & the In Cart Upsell Support Team

April 17, 2020

Very good app!! Works perfectly and the support is so quick!It helps make your work easier!! Would absolutely recommend!

Librería Periférica Letras
Chile
About 2 years using the app
In Cart Upsell replied April 17, 2020

Hello friends from Librería Periférica Letras!

So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and think our customer service is quick, too -- hope your online store sees huge success!! Thanks for the recommendation!

-Sean & the In Cart Upsell Support Team

May 7, 2020

Customer support was excellent in making changes to help this app look better in my cart. It works well - and the AI recommended products end up getting added to the cart ~70% of frequently than when I suggest only one product that I choose.

Burlap & Barrel
United States
About 2 years using the app
In Cart Upsell replied May 8, 2020

Hello friends from Burlap & Barrel!

So cool of you to leave this amazing review! Really happy you like the AI feature to auto-recommend the next most likely product your clients add to their carts. Awesome! Lots of success to you!

-Sean & the In Cart Upsell Support Team

May 18, 2022

Great App for any upsell activity especially introducing slow selling products to the customers at check out and helping them make decisions to buy -:) Besides, great, rapid and swift customer services was just the icing on the cake for me. Thanks Lasandra

GLOFGO
United Kingdom
About 2 years using the app
In Cart Upsell replied May 20, 2022

Hello to our friends at GLOFGO

Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. Lasandra is the superstar of our support team and we are elated that she was able to assist you. We’ll make sure we pass your kind words along to Lasandra, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We are always looking for ways to better our service, and your feedback is a valuable part of that process. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross-Sell Support Team

March 14, 2023

App works very well, it does exactly what it says. Very intuitive to set up and edit, and I'm happy with the look and feel options. When our shop upgraded to a 2.0 theme, we had an issue with the in-cart offer, but Denis had it fixed very quickly for us.

Timeless Trends
Canada
About 2 years using the app
In Cart Upsell replied March 15, 2023

Hello to our friends at Timeless Trends

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

July 25, 2021

This is a fantastic app to help with upsells. Works great at generating extra revenue, but without a doubt what REALLY sets this app apart is the absolutely outstanding customer service and tech support which is unprecedented in the industry. Truly amazing... highly recommend.

Two Bit Rush Coffee
United States
About 2 years using the app
In Cart Upsell replied July 26, 2021

Hello to our friends from Two Bit Rush Coffee

We are glad that you had a great experience with our app and support heroes! We appreciate you leaving us this fantastic review! Happy selling!

-Jevon & the In Cart Upsell Support Team

March 24, 2022

Great app and customer support! It saved me thousands of dollars not to do custom development on my site.

Norse Interiors
United States
About 2 years using the app
In Cart Upsell replied March 25, 2022

Hello friends at Norse Interiors

We are extremely happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team has been so helpful! We are grateful for awesome customers like you! We wish you and your store great success.

Tanu & The In Cart Upsell & Cross-Sell Support Team