Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing sales and average order value through personalized upsells, cross-sells, and time-limited offers. They find it user-friendly with customizable features and commend the support team for their quick and efficient service. The app is praised for its easy installation, seamless integration with Shopify, and useful tools like A/B testing and an autopilot offer creator, though some feedback suggests the latter may not always provide the perfect match.

August 29, 2020

The developers of this app are so helpful! They went out of their way to identify issues with my theme and made changes to their own product to make it work. I'm so glad that I got to use this app with these wonderful wonderful people. Big shout-out to Jevon for being extra quick in his turn-around time.

Sixth Element
India
Over 2 years using the app
In Cart Upsell replied September 1, 2020

Hello friends from Sixth Element!

Thank you! Thank you! Thank you! for leaving this thoughtful review here. We sincerely appreciate it and thanks as well for the support! We will let Jevon know his assistance was greatly appreciated ;-)

-Melissa & the In Cart Upsell Support Team

June 8, 2021

I used this app to implement an in-cart upsell. The customer service is top notch. Would definitely recommend!

Dr. Noze Best
United States
Over 2 years using the app
In Cart Upsell replied June 9, 2021

Hello to our friends from Dr. Noze Best

Thank you for leaving this great recommendation! We appreciate the kudos! :-)

-Melissa & the In Cart Upsell Support Team

January 3, 2020

Great app, love that it offers customizable triggers for when to show certain offers, also that it allows advanced option for custom CSS so we can match the look of the app with our site. I had a few questions and Benedict answered them asap!

SHEFIT
United States
Over 2 years using the app
In Cart Upsell replied January 6, 2020

Hello friends from SheFit!

So glad that Benedict did a good job for you - our support team rocks! :) And glad the CSS and triggers are a good match for what your store needs. That is always our hope... Here's to Shefit having a BIG 2020!

-Sean & the In Cart Upsell Support Team

June 28, 2021

We have been using Cart Upsell & Cross Sell for nearly a year now. It has given us the ability to surface products that are having deep discount (end-of season products) which helped us clear the inventory quickly. Similarly, it did a good job of presenting attractive products to customers and increase our overall sales. This app is worth the money. Strongly recommend to others.

Swadeshi Boutique
India
Over 2 years using the app
In Cart Upsell replied June 30, 2021

Hello to our friends from Swadeshi Boutique

We are super happy to have such a loyal customer like you! Thank you for giving us the privilege to be your go-to upsell app :-) Thank you for leaving this awesome review! :-)

-Melissa & the In Cart Upsell Support Team

August 31, 2021

The best customer service I have ever received downloading any app! They responded promptly and fixed any concerns i had and gave me solutions i'm so happy i chose to download this app vs any other! I don't usually write reviews but i know how hard it can be to find good apps. I highly recommend this one!

Ultimate Balayage
United Kingdom
Over 2 years using the app
In Cart Upsell replied August 31, 2021

Hello, friends at Ultimate Balayage

Thank you for taking the time out to leave us this amazing review! We are thrilled you had such a great experience with our customer heroes. We really appreciate the high recommendation :-) Happy selling!

-Jevon & The In Cart Upsell Support Team

September 15, 2016

Love it. Better than that Bold app. Ill tell you why. They offer the ability to discount prices on products and offer with the upsell. Bold and a ton of other make you buy a separate app to run discounted pricing. Plus I love the simplicity of how the upsell displays. Clean and simple. Also customer service is great. I was working at 1 am one day and emailed support. Got a reply within mins.

Muscle Bully Supplements
United States
Over 2 years using the app
March 23, 2021

App is easy to use and any questions are quickly answered by email! They even reply on weekends. Would recommend.

FITS Riding Ltd
United States
Over 2 years using the app
In Cart Upsell replied March 24, 2021

Hello to our friends from FITS Riding Ltd

Thank you for leaving this awesome recommendation! We truly appreciate it :-) We wish you and your store great success :-)

-Melissa & the In Cart Upsell Support Team

January 4, 2023

Customer Service is great and fast. App works well. Could use some more styling layouts, but overall it works nicely.

Brickell Men's Products®
United States
Over 2 years using the app
In Cart Upsell replied January 4, 2023

Hello to our friends at Brickell Men's Products®

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

July 11, 2020

Great job, fast support very helpfull! I needed some code changes and the cusomer service was very fast do.

Esjoy
Spain
Over 2 years using the app
In Cart Upsell replied July 13, 2020

Hello friends from Esjoy

We sincerely appreciate this awesome review!. We're glad we could be of service :-) We wish Esjoy tons of success online!

-Melissa & the In Cart Upsell Support Team

January 26, 2022

Great app and great customer service! I really like how it is easily set up, great feature to add to our store.

Light As Air Boats
United States
Over 2 years using the app
In Cart Upsell replied January 27, 2022

Hello to our friends from Light As Air Boats

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The In Cart Upsell & Cross-Sell Support Team