Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

Edited October 15, 2024

great support, just helped me install the app. looking forward to the additional sales! Customer service has been very helpful. Highly recommend

Twisted Movement
United States
Over 2 years using the app
In Cart Upsell replied May 17, 2022

Hello to our friends from Twisted Movement

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross-Sell Support Team

May 21, 2019

This app really helps our process for add to cart upsells. I hope they offer a post-purchase upsell feature soon.

Precision Metal Art
United States
Over 2 years using the app
October 26, 2022

Definitely it's the best app for upselling. With the help of the support team we were able to customize it to look exactly how we wanted. Thank you!

ROSSI Nails
United States
Over 2 years using the app
In Cart Upsell replied October 27, 2022

Hello to our friends at ROSSI Nails

We are incredibly grateful that you took the time to leave us such a wonderful review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross-Sell Support Team

March 26, 2021

Very easy to install. Super helpful customer service team and we've already converted sales through the app!

Narrative Lab
Australia
Over 2 years using the app
In Cart Upsell replied March 26, 2021

Hello to our friends from Narrative Lab

We appreciate you leaving this awesome review! We are glad you have already converted sales through the app! We wish you and your store great success :-)

-Melissa & the In Cart Upsell Support Team

August 29, 2020

The developers of this app are so helpful! They went out of their way to identify issues with my theme and made changes to their own product to make it work. I'm so glad that I got to use this app with these wonderful wonderful people. Big shout-out to Jevon for being extra quick in his turn-around time.

Sixth Element
India
Over 2 years using the app
In Cart Upsell replied September 1, 2020

Hello friends from Sixth Element!

Thank you! Thank you! Thank you! for leaving this thoughtful review here. We sincerely appreciate it and thanks as well for the support! We will let Jevon know his assistance was greatly appreciated ;-)

-Melissa & the In Cart Upsell Support Team

June 8, 2021

I used this app to implement an in-cart upsell. The customer service is top notch. Would definitely recommend!

Dr. Noze Best
United States
Over 2 years using the app
In Cart Upsell replied June 9, 2021

Hello to our friends from Dr. Noze Best

Thank you for leaving this great recommendation! We appreciate the kudos! :-)

-Melissa & the In Cart Upsell Support Team

January 12, 2022

Support was absolutely amazing in assisting with the setup, helped with positions, fonts, colours etc. Recommended

The Watch Boutique
South Africa
Over 2 years using the app
In Cart Upsell replied January 12, 2022

Hello to our friends from The Watch Boutique

Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

January 3, 2020

Great app, love that it offers customizable triggers for when to show certain offers, also that it allows advanced option for custom CSS so we can match the look of the app with our site. I had a few questions and Benedict answered them asap!

SHEFIT
United States
Over 2 years using the app
In Cart Upsell replied January 6, 2020

Hello friends from SheFit!

So glad that Benedict did a good job for you - our support team rocks! :) And glad the CSS and triggers are a good match for what your store needs. That is always our hope... Here's to Shefit having a BIG 2020!

-Sean & the In Cart Upsell Support Team

June 28, 2021

We have been using Cart Upsell & Cross Sell for nearly a year now. It has given us the ability to surface products that are having deep discount (end-of season products) which helped us clear the inventory quickly. Similarly, it did a good job of presenting attractive products to customers and increase our overall sales. This app is worth the money. Strongly recommend to others.

Swadeshi Boutique
India
Over 2 years using the app
In Cart Upsell replied June 30, 2021

Hello to our friends from Swadeshi Boutique

We are super happy to have such a loyal customer like you! Thank you for giving us the privilege to be your go-to upsell app :-) Thank you for leaving this awesome review! :-)

-Melissa & the In Cart Upsell Support Team

August 31, 2021

The best customer service I have ever received downloading any app! They responded promptly and fixed any concerns i had and gave me solutions i'm so happy i chose to download this app vs any other! I don't usually write reviews but i know how hard it can be to find good apps. I highly recommend this one!

Ultimate Balayage
United Kingdom
Over 2 years using the app
In Cart Upsell replied August 31, 2021

Hello, friends at Ultimate Balayage

Thank you for taking the time out to leave us this amazing review! We are thrilled you had such a great experience with our customer heroes. We really appreciate the high recommendation :-) Happy selling!

-Jevon & The In Cart Upsell Support Team