Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.

May 11, 2021

Simple and powerful tool. Has increased our AOV without much effort. Kevin has been kind enough to update our designs manually after our theme relaunch very quickly and smoothly. Thanks for the great service!

Lykon
Germany
Over 2 years using the app
In Cart Upsell replied May 12, 2021

Hello to our friends from Lykon

Really appreciate the time you took to write this! Glad you love our app - we work hard to keep it cutting-edge and to provide super-awesome support also. We hope Lykon is super successful online!

-Melissa & the In Cart Upsell Support Team

April 4, 2022

I encountered a script issue which prevented customers from placing a gift item into their cart. I contacted In Cart Upsell and they responded very quickly and professionally to take care of the issue on a Saturday afternoon. Their communication and level of care was outstanding, and they quickly resolved the issue.

Caffe Luxxe
United States
Over 2 years using the app
In Cart Upsell replied April 4, 2022

Hello to our friends at Caffe Luxxe

Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross Sell. We are delighted to hear that our support team went above and beyond to help you with the script issue. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

April 19, 2021

We switched from the debut to turbo theme and had difficulties transitioning. After reaching out to support, issue was almost IMMEDIATELY resolved! Great customer services and an even better product. Our sales have drastically increased since we began using this feature added to our checkout process.

Spread Love Supply Co.
United States
Over 2 years using the app
In Cart Upsell replied April 21, 2021

Hello to our friends from Spread Love Supply Co.

We're very appreciative of you leaving this great recommendation! Thank you! We are glad we could assist you and we are happy you have yielded such amazing results!

-Melissa & the In Cart Upsell Support Team

August 30, 2021

This has been a go to tool for us to increase total order value and drive a streamlined user experience for upsells throughout the site. Could not recommend this more, it's outstanding and the support team behind it is top notch.

The Longhairs
United States
Over 2 years using the app
In Cart Upsell replied August 31, 2021

Hello to our friends from The Longhairs

Thank you for this amazing review! We are happy that you received A+ customer service from our team and our app is helping to increase your AOV. Happy Selling!

-Jevon & the In Cart Upsell Support Team

July 21, 2021

In Cart Upsell is simple and effective. I'm using it to drive multiples of a product with a discount and it's working smoothly. I reached out to support for some customization and they took care of it quickly. Thank you!

Rowan
United States
Over 2 years using the app
In Cart Upsell replied July 23, 2021

Hello to our friends from Teeny Toes and Bows

Thank you for leaving a 5-star rating! We’ll make sure we pass your kind words along to Rasheem, who we know will be delighted to read your feedback on his service.

-Jevon & the In Cart Upsell Support Team

June 29, 2020

Extremely simple to use and looks super native on-site. The support team are extremely proactive and helpful, honestly!

NeoPro Cycling
Australia
Over 2 years using the app
In Cart Upsell replied July 1, 2020

Hello friends from NeoPro Cycling!

We're so happy that you are satisfied!, we truly appreciate the kudos here!! We wish your store all the success!

-Melissa& the In Cart Upsell Support Team

December 27, 2017

Excellent app, and very helpful with fixing issues on my homepage!

Diagnose Software
Ireland
Over 2 years using the app
October 23, 2020

App works well, some styling issues but support were 100% responsive and helpful in assisting with any issues.

Nomination South Africa
South Africa
Over 2 years using the app
In Cart Upsell replied October 23, 2020

Hello to our friends from Nomination South Africa

Thank you for leaving us this awesome review! We're glad that the app works well for you and we were able to assist you! We wish your store the utmost success online! :-)

Melissa & the In Cart Upsell Support Team

June 8, 2018

Would recommend this app to everyone. It was easy to install and great for upselling related product. Makes for easy sales!
Just wish I had more control over the layout, as it's not the prettiest.

Newbravadosite
Canada
Over 2 years using the app
August 4, 2021

Just installing it, but for now it's 5 stars for the customer service alone! Raheem jumped on a google video call to help me with something that's not working properly. Excellent support!

J. Men's Clothing
United States
Over 2 years using the app
In Cart Upsell replied August 5, 2021

Hello to our friends from J. Men's Clothing

Thank you for leaving this awesome feedback! We are happy that you had an incredible customer service experience with our agent Rasheem. We'll definitely let him know that you were satisfied with his service! :-)

-Jevon & the In Cart Upsell Support Team