Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.

December 5, 2017

In Cart has allowed us to sell thousands of our highest margin items - key chains to 12% of all customers that checkout for only $40 / month. It pays for itself if you have the traffic. Would highly recommend,

Waterman Custom
United States
Almost 3 years using the app
May 25, 2021

This app works really well and support is FANTASTIC! It does exactly what we want it to do upsell-wise, although the options are not super friendly and you lack some design options, the support makes up for it and really gives their effort to help you to the max of their ability. KEVIN has been of great assistance! Without his assistance, this app is a 3/5, but with his assistance it is 5/5 no doubt-give-him-a-raise-please. His explanation is great, his result was spot on -> Even better than expected, and respond time is good too! Go for it, you won't regret it

Dreamer Designs
United States
Almost 3 years using the app
In Cart Upsell replied May 26, 2021

Hello to our friends from Dreamer Designs

We are very appreciative of this! We are happy that Kevin went above and beyond your expectations and delivered such great service! Thank you for taking the time out to leave us this fantastic review! :-) We will relay your thanks to Kevin! :-)

-Melissa & the In Cart Upsell Support Team

June 1, 2020

Benedict is of a great help, fast response within 24 hours and very helpful. Answered my question and attended to my problem fast.

HarnessBuddy
United States
Almost 3 years using the app
In Cart Upsell replied June 1, 2020

Hello friends from HarnessBuddy!

Really cool of you to take the time to leave us these 5 stars! Our support team is super great and we are proud! Please let us know how else we can serve you. Hope HarnessBuddy is super successful online!

-Sean & the In Cart Upsell Support Team

March 19, 2017

The people at In Cart Upsell have been very helpful when implementing my first 'in cart upsell' promo. They responded quickly to my questions and went out of their way to help me set it up correctly. Great app! Great service - definitely 5 Stars!

Soco Honey
United States
Almost 3 years using the app
May 29, 2018

Great app - increased AOV for us. would recommend

Chaos And Harmony
New Zealand
Almost 3 years using the app
May 4, 2020

This app is fantastic. No annoying pop ups for the customers to deal with. And when I had a small problem they responded to me within the hour and fixed it. Can’t recommend enough. A must have app!

S&J Fisheries
United Kingdom
Almost 3 years using the app
In Cart Upsell replied May 4, 2020

Hello friends from S&J Fisheries!

Amazing of you to leave us this review. Sounds like the basic plan is working well for you! Do let us know what else we can do for you along the way. Hope S&J Fisheries does lots of online sales!

-Sean & the In Cart Upsell Support Team

February 3, 2021

Really good app. Very straight forward and the customisation options are perfect for what we need! Support team is great and very responsive !

Neon Rooms Co
United States
Almost 3 years using the app
In Cart Upsell replied February 3, 2021

Hello to our friends from Neon Rooms Co

Thank you for this review! We are happy that you are satisfied :-) We wish you and your store great success!

-Melissa & the In Cart Upsell Support Team

December 30, 2020

It's a quick and amazing add-on to your Shopify store that brings a ton of value - literally, an increased average order value. I would highly recommend other Shopify store owners give it a try. I am sure that it will bring as much value to you as it did to my store.

XODENT
United States
Over 2 years using the app
In Cart Upsell replied January 3, 2021

Hello to our friends from XODENT

Thank you! Thank you! Thank you! We really appreciate you taking the time out to write us this fantastic review, we are glad you are having an awesome experience and we wish you and your store all the best for the news season! :-)

-Melissa & the In Cart Upsell Support Team

July 12, 2022

What great service from this provider. We had a few issues setting it up and they worked it out for us. Very responsive and helpful. The app is working well, so far very pleased with the results. Thanks!

Giordana Cycling
United States
Over 2 years using the app
In Cart Upsell replied July 13, 2022

Hello to our friends at Giordana Cycling

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

April 1, 2017

Great app. Very easy to set up and use.

Live Healthy Online
United States
Over 2 years using the app