Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing sales and average order value through personalized upsells, cross-sells, and time-limited offers. They find it user-friendly with customizable features and commend the support team for their quick and efficient service. The app is praised for its easy installation, seamless integration with Shopify, and useful tools like A/B testing and an autopilot offer creator, though some feedback suggests the latter may not always provide the perfect match.

April 2, 2022

I used this app for the upselling offer, great app, and 5 stars customer service! Lasandra is the person who has been helping me throughout the whole process, she has been very patient with my Questions and great follow up on my store's issue. I highly recommend this app!

Uranus Apparel
Hong Kong SAR
Over 1 year using the app
In Cart Upsell replied April 4, 2022

Hello to our friends from Uranus Apparel

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. Lasandra is the superstar of our support team and we are elated that she was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Lasandra, who we know will be delighted to read your comment.

Tanu & The In Cart Upsell & Cross-Sell Support Team

July 12, 2021

One of our best performing apps. The response time on support issues was amazing. 5 minute response time on a Sunday!

Ocean & Company
United States
Over 1 year using the app
In Cart Upsell replied July 14, 2021

Hello to our friends from Ocean & Company

We appreciate you taking the time out to write this review! Happy selling! :-)

-Melissa & the In Cart Upsell Support Team

July 7, 2021

Great app, great customer service! In Carp Upsell & Cross Sell Gives us a return we are very satisfied with.

Ruff Houzin
United States
Over 1 year using the app
In Cart Upsell replied July 12, 2021

Hello to our friends from Ruff Houzin

Thank you for this great review! we are grateful for awesome customers like you! We wish you and your store great success :-)

-Melissa & the In Cart Upsell Support Team

October 16, 2021

This app solved a big problem for me. The best is the feature which says "The offer must be accepted in order to continue"! I couldn't find this anywhere else! even Shopify support didn't know about it! in fact NO ONE seems to have a 'Mandatory Product' feature like this, well done and thank you!
Also I got instant chat support for set up on a Saturday. Got it working in a few minutes. Awesome service!!!!

FoodLove
Canada
Over 1 year using the app
In Cart Upsell replied October 18, 2021

Hello, friends at FoodLove

Thank you for leaving a 5-Stars review. We at In Cart Upsell pride ourselves on coming up with unique solutions that benefit our customers. We'll continuously strive to serve you better in the future!

Happy Selling!
-Jevon & The In Cart Upsell Support Team

November 23, 2021

Great app for adding offers to the cart page. Definitely recommend for anyone trying to upsell. You can also customize colors and text!

Active Booty
United States
Over 1 year using the app
In Cart Upsell replied November 24, 2021

Hi Active Booty,

Thank you for your glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell and that it helped you to add offers on the cart page. We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The In Cart Upsell Support Team

May 27, 2022

Good, easy to use system for adding basic offers to your site. You will not need any coding knowledge - plug and play. Customer service is awesome - their representative spent ages with me to troubleshoot on a Holiday Weekend. Very Good Service! :)

Majyk Equipe
United States
Over 1 year using the app
In Cart Upsell replied May 30, 2022

Hello to our friends from Majyk Equipe

Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you. We truly appreciate your business, and we would like to thank awesome customers like you for your amazing support!

Tanu & The In Cart Upsell & Cross-Sell Support Team

November 25, 2020

Great customer service support. Benedict has been very helpful with my query and solved the issue immediately. Fabulous use of the app as well!

Aztec Diamond Equestrian (UK) Limited
United Kingdom
Over 1 year using the app
In Cart Upsell replied November 26, 2020

Hello to our friends from Aztec Diamond Equestrian (UK) Limited

Thank you for leaving this fantastic review! We appreciate the kudos! We wish you all the best on your e-commerce journey :-)

-Melissa & the In Cart Upsell Support Team

April 1, 2022

I needed help setting up the app on the site and Lasandra went ABOVE AND BEYOND. She helped me customize the app and it looks great. Very pleased with the app and customer service.

Rusty Surfboards
United States
Over 1 year using the app
In Cart Upsell replied April 4, 2022

Hello friends at Rusty Surfboards

Thank you for leaving this thoughtful review! We appreciate you taking the time out to write this! We are happy Lasandra was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross-Sell Support Team

October 21, 2021

This app is great for conversion! The team has been super helpful, quick with response to my queries too! Highly recommended!

Sensory Joy
Australia
Over 1 year using the app
In Cart Upsell replied October 25, 2021

Hello, friends at Sensory Joy

Thank you for sharing your experience and leaving us a 5-star review. We look forward to continuing to serve you while we aim to maximize conversions

Happy Selling!
-Jevon & The In Cart Upsell Support Team

March 4, 2021

Really helpful support team, coupled with an app with simple controls and incredible output. Great app.

NotebookTherapy
United Kingdom
Over 1 year using the app
In Cart Upsell replied March 5, 2021

Hello to our friends from NotebookTherapy

Thank you for leaving this honest 5-star review! We are happy you love our app and we are looking forward to assisting you with anything else you may need help with :-) We wish you and your store great success online!

-Melissa & the In Cart Upsell Support Team