Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

January 9, 2022

Just started using this app. Got a hold of customer service within 5 mins and got awesome support to setup my first campaign. Thank you

Fuchsia Inc.
United States
Over 1 year using the app
In Cart Upsell replied January 10, 2022

Hello friends at Fuchsia Inc

We are happy you had such a great experience! Thank you for leaving this fantastic review. We are so glad our support team was able to assist you :-) We wish you and your store all the best :-)

Tanu & The In Cart Upsell & Cross-Sell Support Team

January 18, 2021

I needed help using the app, I chose to use the Chat option and immediately got an answer, and until I was fully satisfied the representative did not leave me!
This is a service and this is an app!

FunkyFish פאנקי פיש
Israel
Over 1 year using the app
In Cart Upsell replied January 18, 2021

Hello to our friends from FunkyFish פאנקי פיש

Thank you for leaving us this fantastic review! We are extremely happy we could assist you! Happy selling! :-)

-Melissa & the In Cart Upsell Support Team

August 15, 2022

Great app, clean interface, amazing support! Best in cart upsell app I have used yet. Thank you guys for all of the help!

Surfboardbroker
United States
Over 1 year using the app
In Cart Upsell replied August 16, 2022

Hello to our friends at Surfboardbroker

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross Sell Support Team

April 2, 2022

I used this app for the upselling offer, great app, and 5 stars customer service! Lasandra is the person who has been helping me throughout the whole process, she has been very patient with my Questions and great follow up on my store's issue. I highly recommend this app!

Uranus Apparel
Hong Kong SAR
Over 1 year using the app
In Cart Upsell replied April 4, 2022

Hello to our friends from Uranus Apparel

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. Lasandra is the superstar of our support team and we are elated that she was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Lasandra, who we know will be delighted to read your comment.

Tanu & The In Cart Upsell & Cross-Sell Support Team

July 12, 2021

One of our best performing apps. The response time on support issues was amazing. 5 minute response time on a Sunday!

Ocean & Company
United States
Over 1 year using the app
In Cart Upsell replied July 14, 2021

Hello to our friends from Ocean & Company

We appreciate you taking the time out to write this review! Happy selling! :-)

-Melissa & the In Cart Upsell Support Team

October 16, 2021

This app solved a big problem for me. The best is the feature which says "The offer must be accepted in order to continue"! I couldn't find this anywhere else! even Shopify support didn't know about it! in fact NO ONE seems to have a 'Mandatory Product' feature like this, well done and thank you!
Also I got instant chat support for set up on a Saturday. Got it working in a few minutes. Awesome service!!!!

FoodLove
Canada
Over 1 year using the app
In Cart Upsell replied October 18, 2021

Hello, friends at FoodLove

Thank you for leaving a 5-Stars review. We at In Cart Upsell pride ourselves on coming up with unique solutions that benefit our customers. We'll continuously strive to serve you better in the future!

Happy Selling!
-Jevon & The In Cart Upsell Support Team

November 8, 2022

Easy to use app, and fantastic customer service. We were able to adjust settings, add custom css and get our questions answered quickly through their customer service in-app chat.

James Street Co
United States
Over 1 year using the app
In Cart Upsell replied November 9, 2022

Hello to our friends at James Street Co

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

November 23, 2021

Great app for adding offers to the cart page. Definitely recommend for anyone trying to upsell. You can also customize colors and text!

Active Booty
United States
Over 1 year using the app
In Cart Upsell replied November 24, 2021

Hi Active Booty,

Thank you for your glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell and that it helped you to add offers on the cart page. We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The In Cart Upsell Support Team

November 25, 2020

Great customer service support. Benedict has been very helpful with my query and solved the issue immediately. Fabulous use of the app as well!

Aztec Diamond Equestrian (UK) Limited
United Kingdom
Over 1 year using the app
In Cart Upsell replied November 26, 2020

Hello to our friends from Aztec Diamond Equestrian (UK) Limited

Thank you for leaving this fantastic review! We appreciate the kudos! We wish you all the best on your e-commerce journey :-)

-Melissa & the In Cart Upsell Support Team

April 1, 2022

I needed help setting up the app on the site and Lasandra went ABOVE AND BEYOND. She helped me customize the app and it looks great. Very pleased with the app and customer service.

Rusty Surfboards
United States
Over 1 year using the app
In Cart Upsell replied April 4, 2022

Hello friends at Rusty Surfboards

Thank you for leaving this thoughtful review! We appreciate you taking the time out to write this! We are happy Lasandra was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross-Sell Support Team