Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

January 19, 2021

Great app for up-sells at cart stage (not tried any other stages yet). Also very fast and efficient customer service. Would recommend!

Minute Taker
United Kingdom
Over 1 year using the app
In Cart Upsell replied January 20, 2021

Hello to our friends from Minute Taker

Thank you! We are happy we could assist you :-) All the best on your e-commerce journey ;-)

-Melissa & the In Cart Upsell Support Team

June 17, 2017

Great customer support so 5 stars.
If you want to see an example, this is what I did with it:
https://www.freshlymintedstore.com/collections/special-offers

Timetounwine
Canada
Over 1 year using the app
December 5, 2017

This app is awesome, we previously tried 5 different ways of upselling our subscription service with no luck. With a hail mary email at 8pm at night someone from their *amazing* customer service staff was on the phone with us until about 1am EST the Thursday night before black Friday. After we launched the app, our subscriptions increased from the upset by 170% - thank you In Cart Upsell!

4ocean
United States
Over 1 year using the app
January 11, 2023

excellent customer service here... I was really struggling in a panic to why no one could add my pop up product to their cart... and the staff here totally saved me within a matter of minutes... got everything running up and good... they know their stuff! thank you a million times :)

PillowPanels.com
United States
Over 1 year using the app
In Cart Upsell replied January 11, 2023

Hello to our friends at PillowPanels.com

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

August 24, 2020

We just started using the free version of the app and it's working smoothly! The customer service team responded to our one issue that we had upfront, resolved it quickly, and now we are golden! Very happy so far!

Crafty Cafe @ Tempus
United States
Over 1 year using the app
In Cart Upsell replied August 24, 2020

Hello friends from Crafty Cafe @ Tempus!

We really appreciate you leaving this great review :-) Thanks as well for the kudos on our customer service. We're glad you're liking the app so far!

-Melissa & the In Cart Upsell Support Team

April 13, 2021

Using it to display cross-sell offers inside the ajax drawer cart on my site. This is the only app I found that does it right and very easily, after testing 3 others.
I had some trouble setting up at first but the support was super responsive and got me up and running *perfectly* in a matter of hours. Highly recommended

Vue Shield
United States
Over 1 year using the app
In Cart Upsell replied April 14, 2021

Hello to our friends from Vue Shield

Thank you for this high recommendation! We will relay your appreciation to our support team! :-) We are happy you find the app user friendly, don't hesitate to reach out to us if you have any additional queries!

-Melissa & the In Cart Upsell Support Team

October 11, 2020

The app is great! Adds alot to our AOV. One offer wasn't showing up but I contacted support and Jevon was very quick and helpful to go into my store and fix the issue immediately, even sending me screenshots of it completed. So helpful, highly recommended!

Baby Sprout
Australia
Over 1 year using the app
In Cart Upsell replied October 12, 2020

Hello to our friends from Baby Sprout

Thank you for leaving this great review! We appreciate it! :-) We will definitely let Jevon know that his assistance was greatly appreciated!

Melissa & the In Cart Upsell Support Team

July 9, 2021

This app has generated sales for our business, and when we have any problems the support team have been able to fix it within hours (thanks Kevin). Highly recommend!

July Child Jewellery
United Kingdom
About 1 year using the app
In Cart Upsell replied July 12, 2021

Hello to our friends from July Child Jewellery

Thank you for leaving us this awesome review! We appreciate this! We are happy Kevin could assist you with this! We will let him know that his assistance was greatly appreciated :-)

-Melissa & the In Cart Upsell Support Team

January 5, 2022

Really good app so far, and the customer service is really good, they helped me when I needed it. I recommend 100%

Puppy Life
France
About 1 year using the app
In Cart Upsell replied January 5, 2022

Hello to our friends from Puppy Life

We're so happy to hear that you are enjoying In Cart Upsell & Cross Sell. We are happy our support team was able to assist you :-) We really appreciate the high recommendation. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross-Sell Support Team

Edited April 21, 2020

Great upsell app, perfectly matches our preferences. Also the support is great and super quick. Thank you for that.
Just one disadvantage: I think it's a bit too expensive for small shops like ours.

Julia's wanderlust
Germany
About 1 year using the app
In Cart Upsell replied April 21, 2020

Hello friends from Julia's wanderlust!

Thanks for the great review for our app and recommending it to others out there! It makes our hard work worthwhile! Also glad our support team did a great job for you. Hope the additional sales over time make the cost worthwhile for you. Do let us know how else we can support you and Julia's wanderlust at any time! :)

-Sean & the In Cart Support Team