Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing sales and average order value through personalized upsells, cross-sells, and time-limited offers. They find it user-friendly with customizable features and commend the support team for their quick and efficient service. The app is praised for its easy installation, seamless integration with Shopify, and useful tools like A/B testing and an autopilot offer creator, though some feedback suggests the latter may not always provide the perfect match.

August 5, 2019

Works Perfectly, Getting a lot of sales from this app, and the support team is very helpful and reliable.

Tote&Carry
United States
About 1 year using the app
March 22, 2017

very thankful for this app! highly recommend it!

Cbca
Canada
About 1 year using the app
April 13, 2021

Really helpful app, easy to use and customize. Definitely a must-have app if you want to increase your AOV. Highly recommended!

Sonno Malaysia
Malaysia
About 1 year using the app
In Cart Upsell replied April 14, 2021

Hello to our friends from Sonno Malaysia

We are happy that our app is a must-have for you! Thank you for leaving us this awesome review! We truly appreciate it ;-)

-Melissa & the In Cart Upsell Support Team

July 17, 2019

The app is easy to handle and understand. We had some questions at the beginning and got really fast and great email support (less then 24h response time). It worked pretty well for us!

JoyBräu
Germany
About 1 year using the app
Edited February 11, 2021

This is an excellent app and is perfect for boosting average order value. The customer support is excellent too. Would 100% recommend this app. The support was even able to help
Us integrate their newest features on our store.
https://apps.shopify.com/in-cart-upsell/reviews

Redhan
United Kingdom
About 1 year using the app
In Cart Upsell replied October 8, 2020

Hello to our friends from Redhan

Thank you for the recommendation! It is highly appreciated and we are glad we could help! We wish Redhan much success online ;-)

Melissa & the In Cart Upsell Support Team

May 20, 2021

Very useful app with reasonable pricing. We've seen an uplift of a particular product we wanted to push at check-out, and the customer service and technical support from Kevin was very quick and helpful.

Thrift+
United Kingdom
About 1 year using the app
In Cart Upsell replied May 22, 2021

Hello to our friends from Thrift+

We are extremely happy to hear this! Thank you for leaving this awesome review! We will let Kevin know that his assistance was highly appreciated ;-)

-Melissa & the In Cart Upsell Support Team

May 10, 2023

I would like to express my sincere gratitude and appreciation for the remarkable service and assistance provided by this . From the moment I reached out to them with my concerns, they were incredibly helpful and responsive. Their expertise and dedication to ensuring customer satisfaction were evident throughout our interactions.

Their plug-in is truly versatile, allowing you to customize and tailor your upsell features to your heart's content. Whether it was tweaking the design, implementing specific features, or resolving any technical challenges, they never failed to deliver.

Special Thanks to Lasandra :)
Highly recommended Plug In!

Carina
United States
About 1 year using the app
In Cart Upsell replied May 11, 2023

Hello to our friends at Carina

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

November 3, 2021

I needed an app to help upsell in my side cart, and this app is perfect. Even better is that is FREE for one upsell! I had some questions regarding my product upsell and Kevin from Cart Upsell contacted me straight back and talked me through everything. Great Customer Service! Thanks :)

Lifestyle by Leo
United Kingdom
About 1 year using the app
In Cart Upsell replied November 5, 2021

Hello, friends at Lifestyle by Leo

Thank you for leaving us a 5-star review and find our AJAX cart feature useful! We really appreciate you as a valued customer.

Happy Selling!
-Jevon & The In Cart Upsell Support Team

July 27, 2021

This app works great. Easy to set up and customer service helped me with some formatting issues. I would highly recommend.

Motherfigure
United States
About 1 year using the app
In Cart Upsell replied July 28, 2021

Hello to our friends from Motherfigure

Thank you for leaving us this 5-star review! We appreciate it and we are happy that our app and support heroes have been helpful :-) Happy selling!

-Jevon & the In Cart Upsell Support Team

November 6, 2020

Great app & even better support! Needed some help changing the font and look of the app. I received a response very quickly and had the alterations done almost instantly! Great service and very satisfied. I would 100% recommend!

Nuevo Club
United Kingdom
About 1 year using the app
In Cart Upsell replied November 6, 2020

Hello to our friends from Nuevo Club

Thank you for leaving us this incredible review, we appreciate you taking the time to do so! We will let the support team know that their efforts were greatly appreciated :-)

-Melissa & the In Cart Upsell Support Team