Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

April 27, 2023

Wonderful customer service!!5 stars - highly recommend - Denis was very helpful, responding immediately to my questions and provided super guidance, when shopify was not doing its job :D. Thank you once again!

Vellena
Slovakia
8 months using the app
In Cart Upsell replied April 28, 2023

Hello to our friends at Vellena

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

December 3, 2020

This app absolutely gets 5 stars! If you're looking for an upsell solution that's easy to set-up, In Cart Upsell is the way to go. I'm the owner of multiple 6-7 figure e-commerce stores and the owner of Digital Marketing & SEO Agency Mastering P.o.P and In Cart Upsell is an app that I suggest to all of my clients, especially the ones that aren't really tech-savvy. Why, because it's easy to set-up and manage. Also, I'm all about reporting, and looking at numbers and the stats the app offers allows me to see the number of views and clicks the upsells get including the revenue generated. We've all heard the saying, “What gets measured gets managed, right? It basically means regular measurement and reporting keeps you focused — because you use that information to make decisions to improve your results. All e-commerce store owners should know what's working for them. This is the only way that you will get more repeat customers. In Cart Upsell, gets my stamp of approval! Go ahead and download it!

Flower Power Packages
United States
8 months using the app
In Cart Upsell replied December 4, 2020

Hello to our friends from Flower Power Packages

We are super happy that the app has been working so well for you! Thank you for leaving us this fantasticic review we really appreciate it! :-)

-Melissa & the In Cart Upsell Support Team

October 27, 2022

Great customer service and fair price. Every time we have an issue they reply and offer a solution in a timely manner.

HELLOSILKYUS
Australia
8 months using the app
In Cart Upsell replied November 1, 2022

Hello to our friends at HELLOSILKYUS

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

March 7, 2016

We have definitely noticed more sales on our items we are upselling - the app does what it says it will do!

Drops Of Joy Jewelry
United States
8 months using the app
April 25, 2021

Excellent customer service. I had a problem caused by a theme update and they were on it and fixed it right away. Easy app to use and is converting well. highly recommended.

The Healing Genie Ltd
United Kingdom
8 months using the app
In Cart Upsell replied April 27, 2021

Hello to our friends from The Healing Genie Ltd

We are happy we could assist you! Thank you for leaving this 5-star review! :-)

-Melissa & the In Cart Upsell Support Team

March 28, 2017

Really easy to set up and to use, even if your mother tongue is not english like me. Plus, I had some issue with the app and the staff solved it in 30 minutes ! Very impressed ! Thank you very much !

Tout Au Feminin
Canada
8 months using the app
August 2, 2017

Services in our store have a mandatory materials fee that needed to get added to carts separately. Customers were not adding the materials fee on their own even though the product descriptions reminded them three different times to add the mandatory materials fee. Once we started using Cart Upsell so that customers got a pop-up during checkout, we went from 30% of customers adding the mandatory materials fee to 98% of customers adding the mandatory materials fee.

Using Cart Upsell took less than 10 minutes to set up and solved our issue instantly. Best app we have used in Shopify.

Virtual Reality Summer Camp
United States
8 months using the app
September 13, 2022

Amazing customer service, quick replies and help setting up the app. App is very easy to use and customize.

Heilala Vanilla NZ
New Zealand
8 months using the app
In Cart Upsell replied September 14, 2022

Hello to our friends at Heilala Vanilla NZ

Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross Sell Support Team

February 2, 2021

Simple to use, pays for itself many times over, and support is quick and helpful if needed! Well worth the money if you have additional products that your customers will find useful when they are buying from you.

OTDefense LLC
United States
8 months using the app
In Cart Upsell replied February 3, 2021

Hello to our friends from OTDefense LLC

We really appreciate this! Thank you! We are glad the app and our support has been helpful to you! :-)

-Melissa & the In Cart Upsell Support Team

September 24, 2021

We have recently got the app for a tote bag offer. Very helpful customer service team on hand to style and offering. Recommend

With Nothing Underneath
United Kingdom
8 months using the app
In Cart Upsell replied September 27, 2021

Hello, friends at With Nothing Underneath

Thanks for sharing your experience and leaving us a 5-star review! The ICU team will continue to work hard to provide quality service.

Happy Selling,
-Jevon & The In Cart Upsell Support Team