Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

October 13, 2021

Incredible app, but even better suupport. They have helped me in everything and done a GREAT job at it. A 5/5 without a doubt and I will use it in all my stores. Great job!!

Apolo Hades
Spain
About 1 month using the app
In Cart Upsell replied October 18, 2021

Hello, friends at Apolo Hades

Thank you for this awesome 5-star review! We appreciate you sharing your experience with our customers and will continue to do our best to serve you.

Happy Selling!
-Jevon & The In Cart Upsell Support Team

January 3, 2023

Excellent support very good. Good design always helpful. Very easy to install and it looks great on our website

Daylofashion
Denmark
About 1 month using the app
In Cart Upsell replied January 4, 2023

Hello to our friends at Daylofashion

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

November 23, 2020

I used the free plan for a couple months and based on the stats provided, the app definitely is beneficial in terms of up selling prior to check out. I've now enrolled in the paid plan to see how their Autopilot, Using Artificial Intelligence works out over the next few weeks. My only complaint is with their stats. It includes any item added to cart using their app, BUT not actual purchases. So if customers add items, but don't actually buy, In Cart Upsell's stats still shows this as revenue earn, when in fact it wasn't. This can be very misleading. Other than this, it's a great app!

Trini Jungle Juice Store
United States
About 1 month using the app
In Cart Upsell replied November 24, 2020

Hello to our friends from Trini Jungle Juice Store

Thank you for your feedback! We really appreciate it and If there's anything else we can do to help, please let us know! :-)

-Melissa & the In Cart Upsell Support Team

December 14, 2021

This app is great for increasing upselling items in your store. After speaking with Rasheem and Lassandra, we were able to customize the app to fit in beautifully with the rest of my shop design. Very happy with the results!

Milton's Daughter
United States
About 1 month using the app
In Cart Upsell replied December 15, 2021

Hello to our friends from Milton's Daughter

We’re pleased that Rasheem and Lasandra were able to help you customize the app with your store. We’ll make sure we pass your kind words along to Rasheem and Lasandra, who we know will be delighted to read your comment. Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

November 9, 2019

The app is so great and easy to set! If you could't set it well, don't worry, their service is soooooo fast! They will help you set it within minutes. This is the best app i used until now.

XmasPetFun
China
About 1 month using the app
March 13, 2023

Always fast, competent and patient support. We are looking forward to the new app launch that will hopefully come with new upgrades and functionalities.

Liiteguard Danmark
Denmark
Almost 3 years using the app
In Cart Upsell replied March 14, 2023

Hello to our friends at Liiteguard Danmark

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

September 4, 2016

I appreciate the free plan available for people like me just starting out with building the store. Other upsell apps don't have a free version and paying for it doesn't make sense before you start getting consistent high traffic

Strong Tees
United States
About 1 month using the app
May 10, 2023

The Cart Upsell & Crosssell App is just great and does exactly what it should: adding product upsell to add quickly to the cart to an existing product page or cart page. The customer service is just outstanding. Denis and Lasandra replied within minutes to all my questions and gave me a quick walk through the app and even changed some custom settings to make the offers match my Theme. 5 Stars!

MeinMonogramm
Germany
About 1 month using the app
In Cart Upsell replied May 11, 2023

Hi MeinMonogramm,

Thank you for the glowing review! We're very glad to hear that In Cart Upsell and CrossSell has enabled easy upselling on your store, and we always love to see well executed implementations of our application.

We're also very happy to hear that you received outstanding support from our team. We have a very dedicated staff, and it's truly gratifying to read this type of positive feedback. As always, we are here to help!

Tanu & The In Cart Upsell & Cross Sell Support Team

August 19, 2022

Very helpful customer service and hands with the setup and customization of the apps integration with our store theme. The app should definitely generate more conversions and already has my cart page looking more appealing.

TRU Hippies & Co.
United States
About 1 month using the app
In Cart Upsell replied August 21, 2022

Hello to our friends at TRU Hippies & Co.

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

April 28, 2022

A must have app for you online store! The support/assistance is amazing they're super fast and responsive!

Suppleem
Italy
About 1 month using the app
In Cart Upsell replied April 29, 2022

Hello to our friends from Suppleem

Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you. We truly appreciate your business, and we would like to thank awesome customers like you for your amazing support!

Tanu & The In Cart Upsell & Cross-Sell Support Team