Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

July 28, 2021

This app is amazing you can choose which upsell to show to specific Product everything works great.. everything is simple and Customer Support is amazing. Rasheem did a great job in helping out and setting everything up. Recommend him for support

TrulyShredded
United Kingdom
About 2 months using the app
In Cart Upsell replied July 29, 2021

Hello to our friends from TrulyShredded

Thank you for leaving this amazing review! We are happy that our customer hero Rasheem was able to leave this lasting impression on you! We are happy you are satisfied! :-)

-Jevon & the In Cart Upsell Support Team

October 19, 2021

Excellent Service and Support! Really awesome. I love the app and I love the service team.
After install the App works really great. I used a other theme, but the service team setup the app for me.

Amalia Cosmetics
Germany
About 2 months using the app
In Cart Upsell replied October 25, 2021

Hello, friends at Amalia Cosmetics

Thanks for taking the time to leave us this awesome review. We really appreciate it!

Happy Selling!
-Jevon & The In Cart Upsell Support Team

May 20, 2020

This app is so easy to customize and I really feel it is a gentle sales tactic... nothing flashy or obnoxious about it. I am excited to see how our customers respond to it, but as far as ease of use, level of customization, and good support I give it 5 stars.

Old World Kitchen
United States
About 2 months using the app
In Cart Upsell replied May 20, 2020

Hello friends from Old World Kitchen!

So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Very glad you find the app easy to use -- hope your online store sees huge success!!

-Sean & the In Cart Upsell Support Team

Edited April 3, 2021

Not sure what happened. We have used this app successfully for years (since 2017) and then in the fall of 2020 we started experiencing issues with our offers not showing. Contacted support and it took over a week to get our offers back on line. It worked for a while and now the same thing is happening again. Sent 2 requests to support for help and radio silence for almost a week. Had to find an alternate and uninstall. Would not have moved on if the program just kept working as before. My guess is that they have changed something in the code that makes it incompatible with some installations and they have not found the ghost. It was a great app when it worked ! Updated.... it would appear that In Cart Upsell has rebranded and has a new pricing structure. Not sure if this has anything to do with the app not working on our site after several years, but it does appear that new customers are having better success with both functionality and support. If this is a shedding of customers on the old pricing structure, shame on you... "you dance with the one that brung ya"!

Chalk Full of Design
United States
Almost 4 years using the app
In Cart Upsell replied April 2, 2021

Hello Benjamin,

I'm really sorry for the inconvenience caused this past few weeks. We are continuously working on getting the app working on all stores and ensuring all users get the best service from the app. I'm sad you had to uninstall the app and find an alternative solution.

Benedict & the In Cart Upsell team

June 1, 2021

Works well for the most part but has been a bit buggy on our custom theme. We have had some issues with promotions displaying where they shouldn't or continuing to display once they have been paused/deleted. Support is always quick and very helpful though.

Allpress Espresso Australia
Australia
About 3 years using the app
In Cart Upsell replied June 1, 2021

Hello to our friends from Allpress Espresso Australia

Thank you for leaving this great review! We appreciate it!

-Melissa & the In Cart Upsell Support Team

October 6, 2022

Its awesome, Loved the support, it was quick and helpful. will use this app for all of my websites.

GoDezire
United Kingdom
About 2 months using the app
In Cart Upsell replied October 7, 2022

Hello to our friends at GoDezire

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross Sell Support Team

March 2, 2022

Great. The service is good. He went out of his way to help me solve my problems. The visual design of the app is also very good.

clockscolour
China
About 2 months using the app
In Cart Upsell replied March 3, 2022

Hello to our friends from clockscolour

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross-Sell Support Team

May 26, 2020

Really Great app and customer support! Uses your own cart to boost up sales just great! It is nonevasive also

Clover Vapor
Peru
About 2 months using the app
In Cart Upsell replied May 27, 2020

Hello friends from Clover Vapor!

So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and our customer service, too -- hope your online store sees huge success!!

-Sean & the In Cart Upsell Support Team

October 7, 2020

Great app and awesome Support! The Support responsed to my message and fixed the issue in the mobile version. The app is great and allows to generate upsells!

Frillar
Germany
About 1 month using the app
In Cart Upsell replied October 8, 2020

Hello to our friends from Frillar

Thank you for giving us this awesome review, it is highly appreciated! We are glad the app has been helpful to you :-)

Melissa & the In Cart Upsell Support Team

January 22, 2021

Absolutely LOVE this app! It's hard to find a solid upsell app that works with side drawer carts but this one is incredible and the customer service is top-notch! 5 stars from me!

GoFit
United States
About 1 month using the app
In Cart Upsell replied January 26, 2021

Hello to our friends from GoFit

We absolutely love you for leaving us this great review! Thank you! :-)

-Melissa & the In Cart Upsell Support Team