Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

January 3, 2023

The app works well and it does everything they say. Customer support is excellent. I really recommand.

Lacerise-sur-le-chapeau
France
About 2 months using the app
In Cart Upsell replied January 4, 2023

Hello to our friends at Lacerise-sur-le-chapeau

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

Edited December 28, 2021

I used this app to offer a gift wrapping add-on during the holiday season. It was easy to set up and customize the colours and appearance. the sales analytics were helpful as well. When I had a question, support was super fast with a response, thank you Lasandra! Overall this app did exactly what I needed and I'll probably keep using it for regular gift wrapping options year round.

Kats Cookiez
Canada
About 2 months using the app
In Cart Upsell replied December 31, 2021

Hello to our friends from Kats Cookiez

Thanks for sharing your review with us and the community. We're thrilled to learn that Lasandra was able to help you with the app. We’ll make sure we pass your kind words along to Lasandra, who we know will be delighted to read your comment. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

February 8, 2021

A really great app so far, and does exactly what it says.
The app was going through some works when I initially installed it, so I was having issues setting up, but the customer support was beyond supportive and helped me set up everything that I needed. I highly recommend.

Jennifer Young
United Kingdom
About 2 months using the app
In Cart Upsell replied February 9, 2021

Hello to our friends from Jennifer Young

We appreciate this awesome review! We are happy everything worked out! We wish you and your store all the best :-)

-Melissa & the In Cart Upsell Support Team

March 21, 2017

Love App Features and The Support Was phenomenal They helped me to customize to my Theme Thanks For all Your help!

Keyomi Sook
United States
About 2 months using the app
June 4, 2020

I would definitely recommend In Cart Upsell! It helped us dramatically increase average order value and their support is outstanding. They reply almost immediately and help out with anything you need. Loved it!

Spirited Squad
Romania
About 2 months using the app
In Cart Upsell replied June 4, 2020

Hello friends from Spirited Squad!

Thanks for leaving us this positive note -- it means a lot to us! Glad you think the app is useful and helps increase your average order value. Also appreciate the kudos for our support team -- it's what we strive for every day! Here's to a long-term relationship and your Spirited Squadstore being extra-successful online!

-Sean and the In Cart Upsell Support Team

Edited November 8, 2022

I just started using this app last week, so I can't yet speak to its efficacy at upselling, but I have been VERY IMPRESSED with the customer service via the app's chat service -- Lasandra was so helpful refining the way my upsell appears. When I was asking for nit-picky things, she dove right in and created some custom CSS to do what I wanted. She stuck with me until I was 100% satisfied, even working with me on small tweaks over the course of a few days. I have not experienced high-quality, dedicated customer service like this in a long time. I look forward to seeing how the app performs!

Erin Thompson Studio
United States
About 2 months using the app
In Cart Upsell replied November 3, 2022

Hello to our friends at Erin Thompson Studio

Thanks for sharing your review with us and the community. We're thrilled to learn that Lasandra was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

September 23, 2022

Wow! A++ thank so much for this app! In Cart Upsell by Awesome Software is Amazing! I'm amazed at how fluid and seamless this app is. I love that customers can get a chance to add something to their carts right before they check out!

COZYKAT
Germany
About 2 months using the app
In Cart Upsell replied September 26, 2022

Hello to our friends at COZYKAT

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

September 8, 2016

Testing out the free plan. Like it better than other apps that show an annoying pop up.

Heyday Footwear
United States
About 2 months using the app
May 31, 2022

Great App, it works very well, it integrated with my theme flawless and support is best! I kindly recommend it

sphelmets.it
Italy
About 2 months using the app
In Cart Upsell replied June 1, 2022

Hello to our friends from sphelmets.it

Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you. We truly appreciate your business, and we would like to thank awesome customers like you for your amazing support! We appreciate the recommendation!

Tanu & The In Cart Upsell & Cross-Sell Support Team

July 6, 2020

This APP increase my AOV a lot. And the friendly and nice support helps me a lot :-) Thanks so much :-)

Myclusiv
Germany
About 2 months using the app
In Cart Upsell replied July 6, 2020

Hello friends from Myclusiv!

Thanks for the awesome review! We're extremely happy that our app is beneficial to you!. We hope your store becomes extremely successful! :)

-Melissa & the In Cart Support Team