Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

May 18, 2017

Great addition to store. We love app. Awesome creation of their app.

Emerge Nc Inc
United States
About 1 month using the app
November 15, 2022

Such a good app to use, you get a lot of customizing settings. Also big respect for the professionality of the support team, fast responding time, and very polite behavior

WinterVibes
United States
About 1 month using the app
In Cart Upsell replied November 15, 2022

Hello to our friends at WinterVibes

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

Edited November 21, 2016

Does what it says! The dashboard looks more messy that some of the other upsell cart apps, but the app is free for one upsell item so it does the job we need. If you need to upsell more than one item, you will need to pay.

One thing I have noticed with all the cart upsell apps - the upsell product price offer does not reflect the currency that the shopper is using in the cart. It would be great if you could automate that. I had to take the prices out of the description - I was shopping in dollars, but the upsell item text kept showing up in Czech crowns. So one star off for that.

So Nia
Czechia
Over 2 years using the app
July 19, 2023

I recommend this app. It's the first time i'm using it and had some difficulties to parameter my offer.
Support team was very efficient and Denis guided me to find a solution. In a couple of minutes everything is working well.
App is easy to use and fast to manage (create offers etc.)
I particularly appreciate many triggers so I will be able to custom offer for every product.

Venicci
France
About 1 month using the app
In Cart Upsell replied July 20, 2023

Hi there Venicci,

Thank you so much for your glowing review. It is great to hear that Denis was able to efficiently guide you through your desired custom offers. Your store and products look great! We are happy that In Cart Upsell can boost your sales.

Stephanie & the Customer Support Team

June 20, 2019

Really great app. Very pleased!!

I had some technical issues (my fault). Sent an email for assistance and received almost immediate reply and detailed help. Problem was resolved and all questions answered at lightning speed!

LOUD & PROUD SHOP
United States
About 1 month using the app
December 26, 2020

In cart upsell is the best. Great customer service and the app work just fantastically. This is exactly what we're looking for.

Trendy-shoe
United States
About 1 month using the app
In Cart Upsell replied December 30, 2020

Hello to our friends from Trendy-shoe

You are the best! Thank you for leaving this fantastic review here, it really means a lot to us :-)

-Melissa & the In Cart Upsell Support Team

March 24, 2020

very nice support and very fast. I like it, it looks good. You can customize a lot and support (Benedict) helps really quickly. I didn't know by now how customers use it, but I think it will be fine. I took the second plan, because I didn't like the logo text underneath the offer. But I hope to make enough sales to be worth the cost soon :-)

you look perfect
Austria
About 1 month using the app
In Cart Upsell replied March 31, 2020

Hello friends from you look perfect !

Thanks SO MUCH for taking the time to give us this 5-star rating. So glad you found our app and hope it helps your business a LOT! Also, thanks for acknowledging Benedict who is part of our great support staff. We appreciate your business and hope your store sells millions! :)

-Sean & the In Cart Upsell Support Team

January 18, 2022

We installed this app after trying several different Upsell/Cross-sell apps and this is by far the easiest to use, most customizable and customer friendly. The customer support is super quick, very knowledgeable and ready to help. We've seen our sales increase significantly from the upsell app in just a few days. 12/10 would recommend

Rex Specs
United States
About 1 month using the app
In Cart Upsell replied January 19, 2022

Hello to our friends from Rex Specs

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying In Cart Upsell & Cross-Sell app and that it has helped you increase your sales significantly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross-Sell Support Team

September 28, 2020

I like flexibility in types of upsells. It’s intuitive once you get the hang of it. It works well with Shopify discounts. The first time I set one up I saw it quickly increase sale amount. Customer service has very good turnaround times and quickly addresses my questions.

H. Honeycup
United States
About 2 years using the app
In Cart Upsell replied September 30, 2020

Hello to our friends from H. Honeycup

We really appreciate you leaving us this awesome review! We are glad the app is working well for you :-) Thanks as well for the kudos on our customer service ;-)

Melissa & the In Cart Upsell Support Team

November 26, 2021

Great app! The team are very cool, you can customise this exactly to your theme and it has a generous.

MNJ
France
About 1 month using the app
In Cart Upsell replied November 28, 2021

Hi MNJ,

Thank you for your glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell and we are happy we could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu & The In Cart Upsell Support Team