In Cart Upsell & Cross‑Sell , 965 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.
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Simple and gratis! How can you go wrong? Thank you kindly, Awesome Software. I'm a tiny business and this helped me!
This app is pretty good. They have really great support team that fixed an issue with my store really fast.
Hello friends from WirelessForAll Technologiest!
So glad our support team did a great job for you. Glad we got you set up nicely :) Our hope is that the in-cart upsale offers increase your revenue per order in a big way. Hope WirelessForAll Technologies is massively successful online!
-Sean & the In Cart Upsell Support Team
Great customer service! If you want an app that works, then this is for you. I like that it is clean and that you can shape it as you like. Perfect!
Hello friends from MOODIE!
Thanks a million for leaving this awesome review here! We're glad our app has been beneficial to you :-) We wish your store continued success online!
-Melissa & the In Cart Upsell Support Team
LOVE THIS APP!!! AWESOME!!!.................. AS I GET MORE CONVERSIONS!!! I WILL GIVE MORE REVIEWS!! SO THAT PEOPLE NO THIS IS THE APP TO USE!!!
Hello friends from YesJewels!
Sooo appreciate you taking the time to leave this awesome review for our app. It means alot! Hope the in-cart offers help increase your RPO big time!! Here's to lots of success for YesJewels! :)
-Sean & the In Cart Upsell Support Team
Excellent customer service! Both Lasandra and Denis were fantastic. Very quick and clear instructions.
Hello to our friends at AAA Corporate Travel Store
Thanks for sharing your review with the community and us. We're thrilled to learn that our support team was able to provide you with excellent support. We are delighted to learn that Lasandra and Denis were responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
The app is OKAY. The company lowered pricing ($10/mth) for new customers but didn't let existing customers know of the change and have continued to charge $10/mth more for several months. When asked to refund the difference, simply refused and asked if we wanted to move to the 'new' plans that offer the exact same services just $10 cheaper. Lost yourself at least one customer with that kind of dodgy practices! Bye! UPDATED 1 STAR TO 3 STARS
Initial support was particularly poor until I left a bad review. Since then I've been in contact with the Ops Manager who's been far more accomodating and offered an explanation as to why I wasn't moved over to the cheaper pricing after 6 months of overcharging as well as credit me for the overcharge. In my opinion, customers should have been contacted that services were being offered at a cheaper rate to at least provide us with the option, that failing, they should have had customer service offer the credit straight away. They've responded 10/10 to the initial negative review and provided me with everything needed, however, the problems shouldn't have happened in the first place so 3/5 stars it is.
Hello to our friends from Amazing Oils,
This is Sean, the Ops manager with In Cart Upsell.
I am very sorry about the confusion here - looks like our support rep should have proactively offered you a credit here :(
Please know that this was not intentional. We try to take care of every user of our app 100% - and I am here to do that for you. Just so you have more info on this - about 6 months ago, we changed our pricing structure to where people are now billed based on their "Shopify Plan" level (rather than choosing from various plans within our app). Some users now must pay more, and others pay less (based on what Shopify plan they use).
In your case, you are eligible to pay less... So I am happy to credit back the difference for you, plus offer a special deal going forward. I have emailed you directly about that.
Can I do those things for you? We truly weren't trying to do anything underhanded here...
Sean & The In Cart Upsell Support Team
I like the app. Easy to set up and to use. And when I had questions, the customer service was very helpful!
Recommend!
Hello to our friends from Le Stylish Pet
It is extremely kind of you to take the time out to leave us this wonderful review! We truly do appreciate your support :-) Don't hesitate to reach out to us with any more queries you may have!
Melissa & the In Cart Upsell Support Team
Excellent App! Does everything you need, and has a lot of customization. And Support is AMAZINGLY good for this App! I highly recommend!
Hello to our friends at BeyStation.com
Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The In Cart Upsell & Cross Sell Support Team
So far so good. Some issues with billing showing a usage fee (Shopify's fault, not InCart's) that caused and continues to cause some problems with our accounting software.
Hello to our friends from Crazy K Farm Pet and Poultry
Thank you for leaving this honest review! We wish you and your store all the best! :-)
-Melissa & the In Cart Upsell Support Team
Its east to setup and customise with them great service and fast response as well. Highly recommended.
Hello friends from Aiababy
We appreciate the support, thank you for leaving this much-appreciated review here! :-) We wish your store all the success online!
-Melissa & the In Cart Upsell Support Team