Reviews (999)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.
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Easy to set up and get started right away. Lots of options to make it fit into your store seamlessly. Very helpful support!
Good, easy to use system for adding basic offers to your site. You will not need any coding knowledge - plug and play. Customer service is awesome - their representative spent ages with me to troubleshoot on a Holiday Weekend. Very Good Service! :)
Hello to our friends from Majyk Equipe
Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you. We truly appreciate your business, and we would like to thank awesome customers like you for your amazing support!
Tanu & The In Cart Upsell & Cross-Sell Support Team
Simple and gratis! How can you go wrong? Thank you kindly, Awesome Software. I'm a tiny business and this helped me!
High would highly recommend this app to anyone, We have tested a few similar apps and this one looks the best and performs the best.
Also there customer support is excellent ( Denis) and they reply pretty quickly and will help with and issues or custom requirements.
We haven't used this long but we are pretty sure that it will help with conversion! Keep up the good work!
Hello to our friends at PrettyBébé Boutique
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
This app is pretty good. They have really great support team that fixed an issue with my store really fast.
Hello friends from WirelessForAll Technologiest!
So glad our support team did a great job for you. Glad we got you set up nicely :) Our hope is that the in-cart upsale offers increase your revenue per order in a big way. Hope WirelessForAll Technologies is massively successful online!
-Sean & the In Cart Upsell Support Team
Great customer service! If you want an app that works, then this is for you. I like that it is clean and that you can shape it as you like. Perfect!
Hello friends from MOODIE!
Thanks a million for leaving this awesome review here! We're glad our app has been beneficial to you :-) We wish your store continued success online!
-Melissa & the In Cart Upsell Support Team
LOVE THIS APP!!! AWESOME!!!.................. AS I GET MORE CONVERSIONS!!! I WILL GIVE MORE REVIEWS!! SO THAT PEOPLE NO THIS IS THE APP TO USE!!!
Hello friends from YesJewels!
Sooo appreciate you taking the time to leave this awesome review for our app. It means alot! Hope the in-cart offers help increase your RPO big time!! Here's to lots of success for YesJewels! :)
-Sean & the In Cart Upsell Support Team
Excellent customer service! Both Lasandra and Denis were fantastic. Very quick and clear instructions.
Hello to our friends at AAA Corporate Travel Store
Thanks for sharing your review with the community and us. We're thrilled to learn that our support team was able to provide you with excellent support. We are delighted to learn that Lasandra and Denis were responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store great success!
Tanu & The In Cart Upsell & Cross Sell Support Team
The app is OKAY. The company lowered pricing ($10/mth) for new customers but didn't let existing customers know of the change and have continued to charge $10/mth more for several months. When asked to refund the difference, simply refused and asked if we wanted to move to the 'new' plans that offer the exact same services just $10 cheaper. Lost yourself at least one customer with that kind of dodgy practices! Bye! UPDATED 1 STAR TO 3 STARS
Initial support was particularly poor until I left a bad review. Since then I've been in contact with the Ops Manager who's been far more accomodating and offered an explanation as to why I wasn't moved over to the cheaper pricing after 6 months of overcharging as well as credit me for the overcharge. In my opinion, customers should have been contacted that services were being offered at a cheaper rate to at least provide us with the option, that failing, they should have had customer service offer the credit straight away. They've responded 10/10 to the initial negative review and provided me with everything needed, however, the problems shouldn't have happened in the first place so 3/5 stars it is.
Hello to our friends from Amazing Oils,
This is Sean, the Ops manager with In Cart Upsell.
I am very sorry about the confusion here - looks like our support rep should have proactively offered you a credit here :(
Please know that this was not intentional. We try to take care of every user of our app 100% - and I am here to do that for you. Just so you have more info on this - about 6 months ago, we changed our pricing structure to where people are now billed based on their "Shopify Plan" level (rather than choosing from various plans within our app). Some users now must pay more, and others pay less (based on what Shopify plan they use).
In your case, you are eligible to pay less... So I am happy to credit back the difference for you, plus offer a special deal going forward. I have emailed you directly about that.
Can I do those things for you? We truly weren't trying to do anything underhanded here...
Sean & The In Cart Upsell Support Team
I like the app. Easy to set up and to use. And when I had questions, the customer service was very helpful!
Recommend!
Hello to our friends from Le Stylish Pet
It is extremely kind of you to take the time out to leave us this wonderful review! We truly do appreciate your support :-) Don't hesitate to reach out to us with any more queries you may have!
Melissa & the In Cart Upsell Support Team