Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

August 4, 2022

Good app, easy to set up and has helped us sell more products to our customers. Good customer service.

Addison Clothing Store
New Zealand
Over 1 year using the app
In Cart Upsell replied August 4, 2022

Hello to our friends at Addison Clothing Store

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

February 8, 2022

Great app and great customer service! I chat box is the best feature and everyone is willing to help!

Wellthy™
United States
23 days using the app
In Cart Upsell replied February 9, 2022

Hello to our friends from Wellthy™

Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you. We truly appreciate your business, and we would like to thank awesome customers like you for your amazing support!

Tanu & The In Cart Upsell & Cross-Sell Support Team

March 24, 2021

This app is definitely worth it. It makes us more money than it costs. Customer service is amazing. They customized the design just how I wanted it and so that looks like a native part of the page. I give this page one star less than the top rating because the back end has to stay quite simple. I struggle with creating really smart offers. I have set it so that my top upsell products get displayed at any time. Easy

We Norwegians
Norway
Over 1 year using the app
In Cart Upsell replied March 25, 2021

Hello to our friends from We Norwegians

We sincerely appreciate the honest feedback! Thank you for leaving us this great review, we will definitely take your suggestions into consideration! We wish you and your store great success :-)

-Melissa & the In Cart Upsell Support Team

June 21, 2022

Great app and very friendly staff. Guided me through the setup process. I would recommend this app to anyone who is after in cart upsell.

GEKO CASE
United Kingdom
23 days using the app
In Cart Upsell replied June 22, 2022

Hello to our friends at GEKO CASE

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

May 20, 2020

great customer service I recommend this app. Had some issues in the beginning but received quick responses (y)

Masks Israel
Israel
23 days using the app
In Cart Upsell replied May 20, 2020

Hello friends from Masks Israel!

So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and think our customer service is quick, too -- hope your online store does tremendously well!!

-Sean & the In Cart Upsell Support Team

July 13, 2020

This app is perfect and the team has been so super helpful in fixing our requests and making it fit with our theme and branding. Would recommend.

Crane and Kind
United Kingdom
23 days using the app
In Cart Upsell replied July 13, 2020

Hello friends from Crane and Kind,

Very kind of you you to leave us 5 stars here! We're super glad you love the app and we're glad our team has been extremely supportive. Happy selling! ;-)

-Melissa & the In Cart Upsell Support Team

June 3, 2020

Easy to use and great customer service! Shout out to Takeen for helping with customizing our experience.

Sandboxx
United States
23 days using the app
In Cart Upsell replied June 4, 2020

Hello friends from Sandboxx!

So glad our support team did a great job for you! Our hope is that the in-cart upsale offers increase your revenue per order in a big way. Hope Sandboxx is massively successful online!

-Sean & the In Cart Upsell Support Team

January 6, 2022

Works great! The help from Kevin was really helpful. The first signs are good with regard to increase in AOV.

Shakeplus
Netherlands
22 days using the app
In Cart Upsell replied January 10, 2022

Hello to our friends from Shakeplus

We’re pleased that Kevin was able to provide you with excellent service. We are grateful that you took the time out to leave us such a wonderful review. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross-Sell Support Team

February 21, 2021

The app integrated easily with our theme and offers great options for in-cart upselling. The support team was amazing with answering any questions I had when updating styling to make the upsell look native.

Uppercut Deluxe AU
Australia
22 days using the app
In Cart Upsell replied February 23, 2021

Hello to our friends from Uppercut Deluxe AU

Thank you for leaving us this great 5-star review! We will relay your thanks to our support team :-)

-Melissa & the In Cart Upsell Support Team

January 8, 2021

I loved the tool since it brings over more clients to my store now. Jevon from In Cart Upsell Support Team, helped quickly to make me understand about the reports from this tool.

Divine Beauty
Malaysia
22 days using the app
In Cart Upsell replied January 12, 2021

Hello to our friends from Divine Beauty

Thank you so much for leaving us this kind review! We are glad you love the app and we are glad we could assist you! Thank you for your support :-)

-Melissa & the In Cart Upsell Support Team