Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.

July 29, 2020

Great customer Service, they are very responsive and even go the extra mile to fix some problems for you which is great.

Constructora SK
United States
17 days using the app
In Cart Upsell replied July 29, 2020

Hello, friends from Constructora SK!

A big heartfelt thank you for leaving this great review! Thanks for the kudos on our customer service, we are glad we could be of great help to you :-) we wish Constructora SK major success online!

-Melissa & the In Cart Upsell Support Team

May 11, 2019

Great app. Started making upsells immediately. Will is awesome to work with and helped customize the app to fit my specifications. Highly recommend.

Love Monday Apparel
United States
17 days using the app
May 7, 2020

Cart Upsell funziona benissimo
ed il supporto è molto veloce e gentile.
Ringrazio sopratutto Takeen per avermi risolto un problema in pochissimo tempo.

i Click Now
Italy
15 days using the app
In Cart Upsell replied May 8, 2020

Hello friends from i Click Now,

Grazie! Thanks for leaving us a positive review. Hope your store hits it big-time online! :)

-Sean & the In Cart Upsell Support Team

May 19, 2021

Great app! Helps customers match items together and has resulted in an increase in sales under a short amount of time. Support was quick to respond as well.

Aviator Nation
United States
15 days using the app
In Cart Upsell replied May 20, 2021

Hello to our friends from Aviator Nation

We are happy we could assist! Thank you for leaving us this awesome review :-) We are happy you have seen an increase in your sales! We wish you and your store all the best :-)

-Melissa & the In Cart Upsell Support Team

May 29, 2020

Such a great app. Easy to use. It works well. Also great support

mrs-snuggy
United Kingdom
15 days using the app
In Cart Upsell replied May 29, 2020

Hello friends from mrs-snuggy,

So cool of you to leave us 5 stars here! Glad we got you going easily. Happy store building!

-Sean & the In Cart Upsell Support Team

June 10, 2021

Good, helpful support. Had a few issues with integrating, but all fixed and now runs smooth. Have still not worked out how to have the upsell on a product page as opposed to checkout. I would also like a more customer friendly format to seeing more than one offer at the checkout.

Mauli Rituals
United Kingdom
About 1 year using the app
In Cart Upsell replied June 11, 2021

Hello to our friends from Mauli Rituals

Thank you for this great review! we are grateful for awesome customers like you! We wish you and your store great success :-)

-Melissa & the In Cart Upsell Support Team

Edited October 27, 2021

UPDATE 10/26/21: Had to change from 4 to 1 star. The bug we reported earlier was not totally resolved and our upsell offers display as a glitched mess 50%-70% of the time in our customer carts. We've now been working to have this resolved for two months with no fix in sight. Every week support asks me to see if the problem has been fixed, and every week I spend 5-10 minutes testing and then reporting that nothing has changed. At this point I don't believe they are updating code, but rather just pushing a "refresh button" within the app that is supposed to resolve this seemingly common glitch. I do know our friends who referred us to this app run into this bug periodically, but have had less issues resolving it. This is not helping sales, but quite the contrary. If it isn't solved within the week, we're going to look for another solution. INITIAL REVIEW: This app is still fairly new to our shop, but overall we're happy with it. We had a bug with our cart, but customer support was all over it and worked to resolve it quickly. If we can see that the app is doing a solid job increasing our average order value we'll update to 5-stars.

Westside Love
United States
About 1 year using the app
In Cart Upsell replied October 5, 2021

Hello, friends at Westside Love

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

-Jevon & The In Cart Upsell Support Team

Edited April 7, 2021

I have been using this app for one year without any issues. Something came up and it's no longer working the way it should. Now, I have been talking back and forth to the developer team for over 3 weeks without any success to fix it.

PoooliPrint™
United States
About 1 year using the app
In Cart Upsell replied April 6, 2020

Hello friends from PoooliPrint™!

So appreciate the time you took to leave this great review. Thanks for the shout-out about our customer service and REALLY glad to hear that you're having good results from the app on your Shopify store :-) Hope your store sells millions!

-Sean & the In Cart Upsell Support Team

November 8, 2022

I love this app. They have a very helpful support team, ready to assist. We have to try out different offers to know which one works best for us, looking forward, thanks

Magic Galaxy
United States
14 days using the app
In Cart Upsell replied November 8, 2022

Hello to our friends at Magic Galaxy

Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross Sell Support Team

January 30, 2020

Customer service acts very fast, a really nice experience. I recommended this app. I am interested in more products from this app..

STTYLIA
United States
14 days using the app
In Cart Upsell replied January 30, 2020

Hello friends from STTYLIA!

So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and our customer service, too -- hope your online store sees huge success!! Thanks for the recommendation!

-Sean & the In Cart Upsell Support Team