Reviews (999)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.

September 29, 2022

Excellent App! Does everything you need, and has a lot of customization. And Support is AMAZINGLY good for this App! I highly recommend!

BeyStation.com
United States
19 days using the app
In Cart Upsell replied October 6, 2022

Hello to our friends at BeyStation.com

Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross Sell Support Team

Edited February 1, 2021

So far so good. Some issues with billing showing a usage fee (Shopify's fault, not InCart's) that caused and continues to cause some problems with our accounting software.

Crazy K Farm Pet and Poultry
United States
Over 1 year using the app
In Cart Upsell replied February 3, 2021

Hello to our friends from Crazy K Farm Pet and Poultry

Thank you for leaving this honest review! We wish you and your store all the best! :-)

-Melissa & the In Cart Upsell Support Team

September 4, 2020

Its east to setup and customise with them great service and fast response as well. Highly recommended.

Aiababy 網上商店
Hong Kong SAR
18 days using the app
In Cart Upsell replied September 7, 2020

Hello friends from Aiababy

We appreciate the support, thank you for leaving this much-appreciated review here! :-) We wish your store all the success online!

-Melissa & the In Cart Upsell Support Team

October 19, 2023

Denis did an amazing job and helped us with all our questions. Great service and the application is good for every shop owner.

Smoothyou-shop
Germany
17 days using the app
In Cart Upsell replied October 23, 2023

Greetings Smoothyou-shop,

We appreciate you leaving us this great review! It is awesome that Denis was able to help you with all that you needed. He is a great support resource as well as the rest of the team. Let us know if you need anything!

The In Cart Upsell Support Team

July 29, 2020

Great customer Service, they are very responsive and even go the extra mile to fix some problems for you which is great.

Constructora SK
United States
17 days using the app
In Cart Upsell replied July 29, 2020

Hello, friends from Constructora SK!

A big heartfelt thank you for leaving this great review! Thanks for the kudos on our customer service, we are glad we could be of great help to you :-) we wish Constructora SK major success online!

-Melissa & the In Cart Upsell Support Team

May 11, 2019

Great app. Started making upsells immediately. Will is awesome to work with and helped customize the app to fit my specifications. Highly recommend.

Love Monday Apparel
United States
17 days using the app
Edited April 26, 2023

Cannot recommend this app.
- creating offers is very complicated and time-consuming, the options are basic
- the ai system is not compatible with manual offers, you are not advised to run both, even if they target different products.
- not working with the Shopify translations system and GraphQL
- some functions are apparently 'not working with our theme'

The support of the app is very fast, but not really helpful - I feel like every answer is basically "your problem, find a solution for it yourself".

www.laimer.bz
Italy
Over 1 year using the app
In Cart Upsell replied May 2, 2023

Hi www.laimer.bz,

We’re sorry that the application did not fit your needs, though we are happy to hear that our support team was able to provide fast service.

Our development team is hard at work releasing a bunch of new features that will make the application much easier to use. In the meantime, we will be reaching out to you to offer a credit.

Stephanie and the Customer Support Team

May 7, 2020

Cart Upsell funziona benissimo
ed il supporto è molto veloce e gentile.
Ringrazio sopratutto Takeen per avermi risolto un problema in pochissimo tempo.

i Click Now
Italy
15 days using the app
In Cart Upsell replied May 8, 2020

Hello friends from i Click Now,

Grazie! Thanks for leaving us a positive review. Hope your store hits it big-time online! :)

-Sean & the In Cart Upsell Support Team

May 19, 2021

Great app! Helps customers match items together and has resulted in an increase in sales under a short amount of time. Support was quick to respond as well.

Aviator Nation
United States
15 days using the app
In Cart Upsell replied May 20, 2021

Hello to our friends from Aviator Nation

We are happy we could assist! Thank you for leaving us this awesome review :-) We are happy you have seen an increase in your sales! We wish you and your store all the best :-)

-Melissa & the In Cart Upsell Support Team

May 29, 2020

Such a great app. Easy to use. It works well. Also great support

mrs-snuggy
United Kingdom
15 days using the app
In Cart Upsell replied May 29, 2020

Hello friends from mrs-snuggy,

So cool of you to leave us 5 stars here! Glad we got you going easily. Happy store building!

-Sean & the In Cart Upsell Support Team