Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and average order value through personalized upsells, cross-sells, and time-sensitive offers. They appreciate its user-friendly and customizable features, seamless integration with various themes, and A/B testing capabilities. The support team, particularly Lasandra and Denis, are frequently praised for their prompt and helpful service.

May 3, 2021

Great app and AMAZING customer service! They helped me setting the app and were realllyyy fast getting back to my emails!

LoraineHolmesCL
Chile
11 days using the app
In Cart Upsell replied May 3, 2021

Hello to our friends from LoraineHolmesCL

Thank you for leaving us this 5-star review! We appreciate it and we are happy the app has been so helpful :-) We wish you and your store great success!

-Melissa & the In Cart Upsell Support Team

June 1, 2021

This app is certainly very useful and probably cheaper than a lot of similar apps. I like how you can put upsell reminders on the product page as well as the checkout page. However, the look is a bit rough - it doesn't fit my brand look and I can't make it do so. Also while you can activate more than one promo at a time, only one comes into effect.

1 BHK
India
9 months using the app
In Cart Upsell replied June 3, 2021

Hello to our friends from 1 BHK

Thank you for leaving this honest review! We sent you an email to follow up on this, thank you for your patience.

-Melissa & the In Cart Upsell Support Team

December 14, 2020

I used this in my store I have to check my most recent performance to see if it helped me sell more. I wasn't aware it was rotating my offers on the products on the cart. I contacted support and was quickly provided a solution. I just thought it was out of the ordinary because it appeared to work properly with my educator. It is simple to use and set up.

PHOENXS
United States
9 months using the app
In Cart Upsell replied December 14, 2020

Hello to our friends from PHOENXS

Thanks for taking the time out to leave us this fantastic review we really appreciate it! We wish your store great success online!

-Melissa & the In Cart Upsell Support Team

March 9, 2021

The Customer support is really excellent. Answering real quick and solving any issue we get. The app offers multiple settings and customizations. The only thing missing here is an easy control of the offer's price.

Mayu Water
United States
9 months using the app
In Cart Upsell replied March 15, 2021

Hello to our friends from Mayu Water

We are happy we could assist! Thank you for leaving us this insightful feedback, we are looking into it! :-)

-Melissa & the In Cart Upsell Support Team

July 7, 2020

App is really good at increasing overall aov! Definetely recommend this to anyone wanting to increase profit margins

NurtureNeck™️
United States
10 days using the app
In Cart Upsell replied July 8, 2020

Hello friends from NurtureNeck!

We really appreciate this great review! We're extremely happy that our app is beneficial to you!. Please let us know how else we can serve you!

-Melissa & the In Cart Support Team

March 3, 2022

Kevin took nearly all day to help me achieve a very complicated task within this app. I tried every single Upselling app available but this was the only one that could do what I wanted, and Kevin was the only one to take the time to help me. Really amazing support.

Wear and Resist
United Kingdom
10 days using the app
In Cart Upsell replied March 3, 2022

Hello to our friends at Wear and Resist

Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross Sell. Kevin is the lifeline of our support team and we are elated that he was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

January 12, 2020

This App Excellent and easy to Use. Customer Support is also 1st Class . Took me about 10 - 15 minutes to have it set up and going

Hurricane Lures
Australia
9 days using the app
In Cart Upsell replied January 13, 2020

Hello friends from Hurricane Lures!

What a cool store you have! Thanks for your effort to leave us a positive review on Shopify. We work hard to take care of every user, so let us know if there is ever anything else we can do for you. Hope Hurricane Lures is wildly successful online...

-Sean & the In Cart Upsell Support Team

March 8, 2021

Excellent customer service. Had an issue with installing the upsell box on the cart, but they fixed it within hours.

Slide Leggings
United States
9 days using the app
In Cart Upsell replied March 15, 2021

Hello to our friends from Slide Leggings

We are happy we could assist! Thank you for taking the time out to leave us this review! :-)

-Melissa & the In Cart Upsell Support Team

April 8, 2020

Very cool app ! + Takeen is very helpful and he found a solution to make it works with my website !

blime
France
9 days using the app
In Cart Upsell replied April 8, 2020

Hello friends from blime !

Thanks SO MUCH for taking the time to give us this 5-star rating. So glad you found our app and hope it helps your business a LOT! Also, thanks for acknowledging Takeen who is part of our great support staff. We appreciate your business and hope your store sells millions! :)

-Sean & the In Cart Upsell Support Team

July 9, 2020

Really great customer service and good app to do pre-purchase upsell. Not much setting options but for me it's enough. Can definitely recommend!

MyPostcard & Postcards To Voters
United States
8 days using the app
In Cart Upsell replied July 10, 2020

Hello friends from MyPostcard & Postcards To Voters!

Thank you for leaving this awesome review! and thanks for recommending us!. We wish you much success with your store!.

-Melissa & the In Cart Support Team