Reviews (999)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for effectively increasing average order values through upsells and cross-sells. It's noted for its easy installation, user-friendly interface, and high customization, allowing seamless integration with various Shopify themes. The customer support team is praised for their quick and efficient service. The app is compatible with a wide range of products and themes, significantly boosting sales through strategic feature use.
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Good, helpful support. Had a few issues with integrating, but all fixed and now runs smooth. Have still not worked out how to have the upsell on a product page as opposed to checkout. I would also like a more customer friendly format to seeing more than one offer at the checkout.
Hello to our friends from Mauli Rituals
Thank you for this great review! we are grateful for awesome customers like you! We wish you and your store great success :-)
-Melissa & the In Cart Upsell Support Team
UPDATE 10/26/21: Had to change from 4 to 1 star. The bug we reported earlier was not totally resolved and our upsell offers display as a glitched mess 50%-70% of the time in our customer carts. We've now been working to have this resolved for two months with no fix in sight. Every week support asks me to see if the problem has been fixed, and every week I spend 5-10 minutes testing and then reporting that nothing has changed. At this point I don't believe they are updating code, but rather just pushing a "refresh button" within the app that is supposed to resolve this seemingly common glitch. I do know our friends who referred us to this app run into this bug periodically, but have had less issues resolving it. This is not helping sales, but quite the contrary. If it isn't solved within the week, we're going to look for another solution. INITIAL REVIEW: This app is still fairly new to our shop, but overall we're happy with it. We had a bug with our cart, but customer support was all over it and worked to resolve it quickly. If we can see that the app is doing a solid job increasing our average order value we'll update to 5-stars.
Hello, friends at Westside Love
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
-Jevon & The In Cart Upsell Support Team
I have been using this app for one year without any issues. Something came up and it's no longer working the way it should. Now, I have been talking back and forth to the developer team for over 3 weeks without any success to fix it.
Hello friends from PoooliPrint™!
So appreciate the time you took to leave this great review. Thanks for the shout-out about our customer service and REALLY glad to hear that you're having good results from the app on your Shopify store :-) Hope your store sells millions!
-Sean & the In Cart Upsell Support Team
I love this app. They have a very helpful support team, ready to assist. We have to try out different offers to know which one works best for us, looking forward, thanks
Hello to our friends at Magic Galaxy
Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The In Cart Upsell & Cross Sell Support Team
Customer service acts very fast, a really nice experience. I recommended this app. I am interested in more products from this app..
Hello friends from STTYLIA!
So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and our customer service, too -- hope your online store sees huge success!! Thanks for the recommendation!
-Sean & the In Cart Upsell Support Team
This is such an easy to use app, love being able to customize it. The support team is also very helpful and phenomenal. Highly recommend.
Hello, friends from MintPear!
Thank you for leaving this awesome review! Thanks also for the kudos on our customer service, we are glad we could be of great help to you :-)
-Melissa & the In Cart Upsell Support Team
Perfect app. Just replaced my old cross sell app with this one. They had fantastic customer service even on saturday.
Hello to our friends at NaturHandel.dk
We are incredibly grateful that you took the time to leave us such a wonderful review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The In Cart Upsell & Cross-Sell Support Team
The app increased my avg order value very quickly. It's minimal enough and can be color- coordinated to fit in with the site. Customer service is good- quick replies. 4 -stars because I would love a bit more data from them, like which parts of offers are being clicked on, but I know they're working on it.
Hello friends from HYER GOODS,
Thanks for leaving us a positive review! we really appreciate it. Thanks for the feedback we are definitely working on it! Hope your store hits it big-time online! :)
-Melissa & the In Cart Upsell Support Team
Nice app, very fast and communicative support!
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Hello to our friends from PostYourHome
We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you :-) We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The In Cart Upsell & Cross-Sell Support Team
Love this app. It's 10x better than annoying upsell/cross-sell popups. Will helped me out almost instantly to get things set up properly. Highly recommend giving this app a shot.