Reviews (5,723)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

September 4, 2024

me encanta esta opción para que mis clientes puedan dejar sus consultas o comentarios de una manera más personalizada.

Chichus Librería
Honduras
10 months using the app
July 10, 2024

Very useful as we can chat directly with customers. Better to use with the computer but its ok on a mobile

Scrap n Patch
Australia
Almost 5 years using the app
October 9, 2024

Best App for direct engagment

ndestore.com
Pakistan
About 1 month using the app
August 20, 2024

Good, Awe some Happy with customers interaction with shopify Myhappydaysclub

Myhappydaysclub
India
3 months using the app
August 24, 2024

Great system to handle questions. Highly recommend!

Iron Rebel
United States
6 months using the app
July 27, 2024

It’s was super straight forward to set up and INBOX provide a great deal of incentives to do well and continue the selling journey. :)

QuennelCorbeil
Hungary
About 2 months using the app
August 18, 2024

Very nice, clear and easy to use app. :)

Michellesketch
Poland
5 months using the app
August 2, 2024

its very interesting will keep using it

Fabfeet
Nigeria
About 2 years using the app
July 31, 2024

So far so good, instalation process was easy, configuration done without any issues and the app is working perfectly.

Vapeando Ando
Mexico
3 months using the app
September 15, 2024

Easy to use and straight forward

My Store
United Kingdom
22 days using the app