Reviews (5,722)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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I love this app. The ability to respond to customers quickly makes a significant difference. It is very user-friendly, and I highly recommend it to anyone looking to provide a better service to their clients.
Easy to use. Sometimes there is a delay of a few minutes before a chat message is delivered on my phone, but overall, it's a helpful app.
Ease of use, very relevant to our online business, great app, highly recommend. Excellent App, it does the work you need it to do, you cannot miss a customer's email. Perfect. SEVEN STARS+++++.
AWESOME! It has made my life so much easier and definitely makes it easier for me to answer chat questions.
Really quick and easy way for customers to make contact and for you to provide a response. A notification pings on my phone as soon as I have a message. Helps build your customers confidence if they can make contact easily.
Its a very good communication tool between customers and businesses. Easy and to the point answers. No, looks like the AI actually writes the perfect answers for you too.
This has been customer service emails a million times easier. Thank you!
Highly recommend this app. Very easy to use, and easy to set up automated replies. We get far more enquiries through our website using this app than our previous chat. I like that I can have the app on multiple devices so customers never get missed.
Love it so far! Wish I could get everyone to submit customer support emails through this app!
I like that it allows video files, wish it were able to be longer than 59 seconds, but still a good feature!