Reviews (6,027)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to quickly respond to customer inquiries, enhancing customer service and satisfaction. Its clean, intuitive interface and features like automated responses and AI assistance boost efficiency in managing communications. Integration with Shopify and real-time notifications help personalize support, improving conversion rates and customer loyalty. The mobile version adds convenience for on-the-go responses.
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très pratique pour gérer ses clients et prospects. Directement intégrée à Shopify.
The inbox software for Shopify online stores is certainly advancing in the right direction.
Ho recentemente iniziato a usare Shopify Inbox per gestire le comunicazioni con i miei clienti e sono molto soddisfatto. L'app è molto intuitiva e facile da configurare, permettendomi di rispondere rapidamente alle domande dei clienti direttamente dal mio smartphone o computer. La possibilità di integrare anche le chat di Facebook Messenger e SMS è davvero comoda e centralizza tutte le comunicazioni in un unico posto. La funzione di risposte rapide e i messaggi predefiniti mi aiutano a risparmiare tempo nelle conversazioni più frequenti. Consiglio vivamente questa app a chiunque gestisca un negozio online e desideri migliorare la comunicazione con i clienti in modo semplice ed efficiente!
10 stars per chi ha creato questo app..
lo uso per mio shop online
www.biba-ricambi.eu
Easy to use, good AI capability with excellent pre-filled suggested answers to questions.
Cons - notifications are poor. You do get a "ping" on desktop that you can easily miss. A constant ring until answered would be better. If it wasn't for the notification on my watch, I would miss lots of customer queries. Also, poor synchronisation with iOS mobile & tablet which show closed conversations as still open.
on the seller side, the chat it great, however from the customer side, a lot of them has complain that they can not leave the chat to return to the website.
Very easy to use, suggests answers and shows updates on what the customer is doing with their cart
Ease of use, very relevant to our online business, great app, highly recommend. Excellent App, it does the work you need it to do, you cannot miss a customer's email. Perfect. SEVEN STARS+++++.
It has proved very handy and has both generated and saved orders!
Easy to use and user-friendly
this app is nice and keeps me connected with customers quickly.